Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 251 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Which part of an email is this? Dear Ms Sharma, (a) the greeting (b) the subject line (c) the sign-off (d) the main message
2. 2.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
3. 3.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) formally and briefly (c) with many emojis (d) in all capitals
4. 4.📧 Good or poor email habit: no subject line? (a) a good email habit (b) a poor email habit
5. 5.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the subject line (b) the greeting (c) the main message (d) the sign-off
6. 6.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the sign-off (b) the subject line (c) the greeting (d) the main message
7. 7.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the greeting (b) the main message (c) the subject line (d) the sign-off
8. 8.📧 Which email ID is best for applications? (a) one based on your name (b) your pet’s nickname (c) a funny nickname (d) a gaming handle
9. 9.Which of these is a good email habit? (a) forgetting the file (b) short paragraphs (c) emojis to a principal (d) no name at the end
10. 10.📧 What should the subject line do? (a) sum up the email (b) say hello (c) be a joke (d) be left blank
11. 11.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
12. 12.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
13. 13.✅ Before you press Send, what should you do? (a) add ten emojis (b) nothing (c) read it once more (d) delete the subject
14. 14.⏳ When is a good time to follow up on an unanswered email? (a) after a few working days (b) after ten minutes (c) never (d) every hour
15. 15.📧 In a polite email, which comes first: the greeting or the subject line? (a) the greeting (b) the subject line
16. 16.Which of these is a poor email habit? (a) a polite greeting (b) signing with your name (c) a clear subject line (d) emojis to a principal
17. 17.🔍 Which is the odd one out? (a) checking spelling (b) text-message spelling (c) a clear subject line (d) a polite greeting
18. 18.Which of these is a good email habit? (a) one huge paragraph (b) a clear subject line (c) ALL CAPITAL LETTERS (d) no name at the end
19. 19.📧 Good or poor email habit: one huge paragraph? (a) a good email habit (b) a poor email habit
20. 20.📧 Which part of an email is this? Yours sincerely, (a) the main message (b) the greeting (c) the sign-off (d) the subject line
21. 21.Which of these is a poor email habit? (a) a silly email ID (b) a sensible email ID (c) a polite greeting (d) checking spelling
22. 22.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
23. 23.📧 Good or poor email habit: no name at the end? (a) a poor email habit (b) a good email habit
24. 24.📧 Good or poor email habit: emojis to a principal? (a) a poor email habit (b) a good email habit
25. 25.🔍 Which is the odd one out? (a) a sensible email ID (b) ALL CAPITAL LETTERS (c) a polite greeting (d) checking spelling
26. 26.📧 In a polite email, which comes first: the sign-off or the greeting? (a) the sign-off (b) the greeting
27. 27.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the sign-off (b) the greeting (c) the subject line (d) the main message
28. 28.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
29. 29.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
30. 30.🔍 Which is the odd one out? (a) naming the attachment (b) forgetting the file (c) checking spelling (d) short paragraphs
31. 31.📧 Which part of an email is this? Thank you and regards, (a) the greeting (b) the subject line (c) the sign-off (d) the main message
32. 32.Which of these is a good email habit? (a) emojis to a principal (b) a sensible email ID (c) a silly email ID (d) no subject line
33. 33.🔍 Which is the odd one out? (a) a silly email ID (b) forgetting the file (c) replying within a day (d) no subject line
34. 34.📎 You attached your résumé. What should the email say? (a) your password (b) nothing about it (c) that a file is attached (d) only “see”
35. 35.📧 In a polite email, which comes first: the subject line or the greeting? (a) the subject line (b) the greeting
36. 36.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
37. 37.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the greeting (b) the main message (c) the sign-off (d) the subject line
38. 38.📧 Which part of an email is this? Regards, (a) the main message (b) the sign-off (c) the greeting (d) the subject line
39. 39.📧 In a polite email, which comes first: the subject line or the details? (a) the subject line (b) the details
40. 40.📧 Good or poor email habit: a polite greeting? (a) a poor email habit (b) a good email habit

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