Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 252 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 In a polite email, which comes first: why you are writing or your full name? (a) why you are writing (b) your full name
2. 2.🔍 Which is the odd one out? (a) forgetting the file (b) signing with your name (c) emojis to a principal (d) no name at the end
3. 3.📧 What should the subject line do? (a) be left blank (b) be a joke (c) sum up the email (d) say hello
4. 4.📧 Good or poor email habit: a silly email ID? (a) a good email habit (b) a poor email habit
5. 5.📧 In a polite email, which comes first: a polite thank-you line or the greeting? (a) a polite thank-you line (b) the greeting
6. 6.Which of these is a poor email habit? (a) emojis to a principal (b) replying within a day (c) a sensible email ID (d) checking spelling
7. 7.🔍 Which is the odd one out? (a) text-message spelling (b) a silly email ID (c) a clear subject line (d) no subject line
8. 8.Which of these is a good email habit? (a) a silly email ID (b) no name at the end (c) checking spelling (d) text-message spelling
9. 9.Which of these is a poor email habit? (a) replying within a day (b) one huge paragraph (c) short paragraphs (d) a clear subject line
10. 10.Which of these is a good email habit? (a) a polite greeting (b) forgetting the file (c) one huge paragraph (d) no name at the end
11. 11.📧 In a polite email, which comes first: a polite thank-you line or why you are writing? (a) a polite thank-you line (b) why you are writing
12. 12.📧 Which part of an email is this? Thank you and regards, (a) the greeting (b) the sign-off (c) the main message (d) the subject line
13. 13.📧 In a polite email, which comes first: the details or the greeting? (a) the details (b) the greeting
14. 14.🔍 Which is the odd one out? (a) a clear subject line (b) ALL CAPITAL LETTERS (c) short paragraphs (d) replying within a day
15. 15.📧 In a polite email, which comes first: the details or the subject line? (a) the details (b) the subject line
16. 16.📧 In a polite email, which comes first: the greeting or the details? (a) the greeting (b) the details
17. 17.🏫 How should you write to a principal you have never met? (a) in all capitals (b) with many emojis (c) formally and briefly (d) like a text to a friend
18. 18.📧 In a polite email, which comes first: the greeting or the sign-off? (a) the greeting (b) the sign-off
19. 19.🔍 Which is the odd one out? (a) checking spelling (b) signing with your name (c) a polite greeting (d) emojis to a principal
20. 20.📧 Good or poor email habit: a sensible email ID? (a) a poor email habit (b) a good email habit
21. 21.📧 Good or poor email habit: replying within a day? (a) a poor email habit (b) a good email habit
22. 22.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the greeting (b) the main message (c) the sign-off (d) the subject line
23. 23.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
24. 24.🔍 Which is the odd one out? (a) a silly email ID (b) short paragraphs (c) ALL CAPITAL LETTERS (d) no subject line
25. 25.Which of these is a good email habit? (a) text-message spelling (b) naming the attachment (c) forgetting the file (d) no name at the end
26. 26.📧 Which email ID is best for applications? (a) your pet’s nickname (b) a funny nickname (c) one based on your name (d) a gaming handle
27. 27.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting
28. 28.⏳ When is a good time to follow up on an unanswered email? (a) after ten minutes (b) never (c) every hour (d) after a few working days
29. 29.✅ Before you press Send, what should you do? (a) nothing (b) add ten emojis (c) delete the subject (d) read it once more
30. 30.Which of these is a poor email habit? (a) signing with your name (b) replying within a day (c) a polite greeting (d) text-message spelling
31. 31.🔍 Which is the odd one out? (a) a polite greeting (b) text-message spelling (c) replying within a day (d) signing with your name
32. 32.📧 Which part of an email is this? With thanks, (a) the subject line (b) the main message (c) the greeting (d) the sign-off
33. 33.📧 Good or poor email habit: one huge paragraph? (a) a good email habit (b) a poor email habit
34. 34.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
35. 35.📧 In a polite email, which comes first: the subject line or the greeting? (a) the subject line (b) the greeting
36. 36.📧 Which part of an email is this? Dear Ms Sharma, (a) the greeting (b) the main message (c) the subject line (d) the sign-off
37. 37.🔍 Which is the odd one out? (a) no name at the end (b) checking spelling (c) a clear subject line (d) replying within a day
38. 38.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the greeting (b) the main message (c) the sign-off (d) the subject line
39. 39.📧 Which part of an email is this? Dear Ma’am, (a) the main message (b) the sign-off (c) the greeting (d) the subject line
40. 40.📧 Good or poor email habit: no subject line? (a) a poor email habit (b) a good email habit

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