Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 253 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
2. 2.⏳ When is a good time to follow up on an unanswered email? (a) after a few working days (b) after ten minutes (c) never (d) every hour
3. 3.🏫 How should you write to a principal you have never met? (a) in all capitals (b) like a text to a friend (c) formally and briefly (d) with many emojis
4. 4.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the main message (b) the greeting (c) the subject line (d) the sign-off
5. 5.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the subject line (b) the sign-off (c) the main message (d) the greeting
6. 6.📧 In a polite email, which comes first: the greeting or your full name? (a) the greeting (b) your full name
7. 7.🔍 Which is the odd one out? (a) no name at the end (b) no subject line (c) text-message spelling (d) replying within a day
8. 8.Which of these is a poor email habit? (a) checking spelling (b) signing with your name (c) a silly email ID (d) a polite greeting
9. 9.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
10. 10.📧 In a polite email, which comes first: the details or the sign-off? (a) the details (b) the sign-off
11. 11.📧 Which part of an email is this? Dear Ms Sharma, (a) the sign-off (b) the subject line (c) the main message (d) the greeting
12. 12.Which of these is a good email habit? (a) emojis to a principal (b) no name at the end (c) a silly email ID (d) a clear subject line
13. 13.📎 You attached your résumé. What should the email say? (a) your password (b) that a file is attached (c) only “see” (d) nothing about it
14. 14.📧 Which part of an email is this? Yours sincerely, (a) the sign-off (b) the greeting (c) the main message (d) the subject line
15. 15.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
16. 16.Which of these is a good email habit? (a) forgetting the file (b) text-message spelling (c) ALL CAPITAL LETTERS (d) replying within a day
17. 17.🔍 Which is the odd one out? (a) replying within a day (b) signing with your name (c) a clear subject line (d) no subject line
18. 18.🔍 Which is the odd one out? (a) a silly email ID (b) text-message spelling (c) no name at the end (d) checking spelling
19. 19.📧 In a polite email, which comes first: the details or your full name? (a) the details (b) your full name
20. 20.📧 Good or poor email habit: a sensible email ID? (a) a poor email habit (b) a good email habit
21. 21.📧 Which email ID is best for applications? (a) one based on your name (b) a gaming handle (c) your pet’s nickname (d) a funny nickname
22. 22.📧 In a polite email, which comes first: the subject line or the sign-off? (a) the subject line (b) the sign-off
23. 23.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) emojis to a principal (c) a clear subject line (d) one huge paragraph
24. 24.Which of these is a poor email habit? (a) checking spelling (b) a sensible email ID (c) a clear subject line (d) forgetting the file
25. 25.📧 Good or poor email habit: forgetting the file? (a) a poor email habit (b) a good email habit
26. 26.📧 What should the subject line do? (a) be left blank (b) say hello (c) be a joke (d) sum up the email
27. 27.📧 In a polite email, which comes first: the greeting or a polite thank-you line? (a) the greeting (b) a polite thank-you line
28. 28.📧 Which part of an email is this? Dear Principal, (a) the sign-off (b) the main message (c) the greeting (d) the subject line
29. 29.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
30. 30.📧 In a polite email, which comes first: the greeting or the subject line? (a) the greeting (b) the subject line
31. 31.🔍 Which is the odd one out? (a) a polite greeting (b) one huge paragraph (c) a clear subject line (d) signing with your name
32. 32.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting
33. 33.📧 In a polite email, which comes first: your full name or the subject line? (a) your full name (b) the subject line
34. 34.📧 Good or poor email habit: replying within a day? (a) a poor email habit (b) a good email habit
35. 35.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the greeting (b) the sign-off (c) the main message (d) the subject line
36. 36.Which of these is a good email habit? (a) a sensible email ID (b) ALL CAPITAL LETTERS (c) a silly email ID (d) forgetting the file
37. 37.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) emojis to a principal (c) text-message spelling (d) signing with your name
38. 38.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
39. 39.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
40. 40.📧 Which part of an email is this? Thank you and regards, (a) the greeting (b) the sign-off (c) the subject line (d) the main message

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