Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 254 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Good or poor email habit: replying within a day? (a) a good email habit (b) a poor email habit
2. 2.Which of these is a good email habit? (a) no name at the end (b) signing with your name (c) a silly email ID (d) forgetting the file
3. 3.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
4. 4.📎 You attached your résumé. What should the email say? (a) that a file is attached (b) only “see” (c) nothing about it (d) your password
5. 5.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the main message (b) the greeting (c) the sign-off (d) the subject line
6. 6.📧 Which part of an email is this? Dear Sir, (a) the sign-off (b) the main message (c) the greeting (d) the subject line
7. 7.Which of these is a poor email habit? (a) short paragraphs (b) a sensible email ID (c) replying within a day (d) emojis to a principal
8. 8.✅ Before you press Send, what should you do? (a) nothing (b) add ten emojis (c) read it once more (d) delete the subject
9. 9.🔍 Which is the odd one out? (a) one huge paragraph (b) no name at the end (c) text-message spelling (d) naming the attachment
10. 10.📧 In a polite email, which comes first: the details or the sign-off? (a) the details (b) the sign-off
11. 11.📧 In a polite email, which comes first: a polite thank-you line or the subject line? (a) a polite thank-you line (b) the subject line
12. 12.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the main message (b) the sign-off (c) the subject line (d) the greeting
13. 13.📧 Which email ID is best for applications? (a) a funny nickname (b) your pet’s nickname (c) one based on your name (d) a gaming handle
14. 14.Which of these is a poor email habit? (a) a silly email ID (b) signing with your name (c) a polite greeting (d) a sensible email ID
15. 15.⏳ When is a good time to follow up on an unanswered email? (a) after ten minutes (b) never (c) every hour (d) after a few working days
16. 16.📧 In a polite email, which comes first: the subject line or your full name? (a) the subject line (b) your full name
17. 17.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the greeting (b) the sign-off (c) the main message (d) the subject line
18. 18.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
19. 19.🔍 Which is the odd one out? (a) no subject line (b) ALL CAPITAL LETTERS (c) forgetting the file (d) signing with your name
20. 20.Which of these is a poor email habit? (a) a polite greeting (b) signing with your name (c) a clear subject line (d) no subject line
21. 21.📧 In a polite email, which comes first: your full name or the subject line? (a) your full name (b) the subject line
22. 22.📧 Good or poor email habit: forgetting the file? (a) a good email habit (b) a poor email habit
23. 23.🏫 How should you write to a principal you have never met? (a) formally and briefly (b) with many emojis (c) in all capitals (d) like a text to a friend
24. 24.📧 Which part of an email is this? Dear Ma’am, (a) the main message (b) the sign-off (c) the greeting (d) the subject line
25. 25.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the sign-off (b) the subject line (c) the main message (d) the greeting
26. 26.🔍 Which is the odd one out? (a) replying within a day (b) emojis to a principal (c) forgetting the file (d) ALL CAPITAL LETTERS
27. 27.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
28. 28.🔍 Which is the odd one out? (a) a polite greeting (b) checking spelling (c) short paragraphs (d) forgetting the file
29. 29.📧 Good or poor email habit: one huge paragraph? (a) a good email habit (b) a poor email habit
30. 30.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
31. 31.📧 In a polite email, which comes first: the sign-off or the greeting? (a) the sign-off (b) the greeting
32. 32.📧 Which part of an email is this? Dear Principal, (a) the subject line (b) the main message (c) the greeting (d) the sign-off
33. 33.🔍 Which is the odd one out? (a) a clear subject line (b) replying within a day (c) naming the attachment (d) emojis to a principal
34. 34.Which of these is a good email habit? (a) a clear subject line (b) emojis to a principal (c) text-message spelling (d) forgetting the file
35. 35.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
36. 36.📧 Good or poor email habit: no name at the end? (a) a poor email habit (b) a good email habit
37. 37.🔍 Which is the odd one out? (a) one huge paragraph (b) text-message spelling (c) emojis to a principal (d) a polite greeting
38. 38.📧 Good or poor email habit: emojis to a principal? (a) a poor email habit (b) a good email habit
39. 39.🔍 Which is the odd one out? (a) no subject line (b) replying within a day (c) signing with your name (d) checking spelling
40. 40.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the greeting (b) the subject line (c) the main message (d) the sign-off

Free interview skills lessons, practice and worksheets at talentjr.in/interview-skills-for-students