Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 255 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.🔍 Which is the odd one out? (a) a sensible email ID (b) short paragraphs (c) a silly email ID (d) replying within a day
2. 2.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
3. 3.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit
4. 4.📧 In a polite email, which comes first: the details or the subject line? (a) the details (b) the subject line
5. 5.Which of these is a good email habit? (a) signing with your name (b) no subject line (c) no name at the end (d) emojis to a principal
6. 6.📧 What should the subject line do? (a) say hello (b) sum up the email (c) be left blank (d) be a joke
7. 7.🔍 Which is the odd one out? (a) checking spelling (b) no subject line (c) emojis to a principal (d) text-message spelling
8. 8.📧 In a polite email, which comes first: your full name or the subject line? (a) your full name (b) the subject line
9. 9.🔍 Which is the odd one out? (a) replying within a day (b) short paragraphs (c) no name at the end (d) checking spelling
10. 10.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
11. 11.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
12. 12.📧 Good or poor email habit: one huge paragraph? (a) a good email habit (b) a poor email habit
13. 13.📧 In a polite email, which comes first: the subject line or your full name? (a) the subject line (b) your full name
14. 14.🔍 Which is the odd one out? (a) a silly email ID (b) text-message spelling (c) emojis to a principal (d) a sensible email ID
15. 15.📧 Which part of an email is this? Dear Ms Sharma, (a) the greeting (b) the sign-off (c) the main message (d) the subject line
16. 16.Which of these is a poor email habit? (a) naming the attachment (b) signing with your name (c) one huge paragraph (d) a sensible email ID
17. 17.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the greeting (b) the sign-off (c) the subject line (d) the main message
18. 18.📧 Good or poor email habit: text-message spelling? (a) a poor email habit (b) a good email habit
19. 19.Which of these is a poor email habit? (a) a polite greeting (b) short paragraphs (c) a sensible email ID (d) emojis to a principal
20. 20.📎 You attached your résumé. What should the email say? (a) your password (b) only “see” (c) that a file is attached (d) nothing about it
21. 21.🔍 Which is the odd one out? (a) no subject line (b) text-message spelling (c) a clear subject line (d) forgetting the file
22. 22.📧 Which email ID is best for applications? (a) a funny nickname (b) a gaming handle (c) your pet’s nickname (d) one based on your name
23. 23.✅ Before you press Send, what should you do? (a) delete the subject (b) read it once more (c) nothing (d) add ten emojis
24. 24.Which of these is a good email habit? (a) text-message spelling (b) no name at the end (c) replying within a day (d) one huge paragraph
25. 25.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
26. 26.🏫 How should you write to a principal you have never met? (a) in all capitals (b) like a text to a friend (c) formally and briefly (d) with many emojis
27. 27.Which of these is a poor email habit? (a) a sensible email ID (b) short paragraphs (c) replying within a day (d) text-message spelling
28. 28.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
29. 29.Which of these is a poor email habit? (a) a silly email ID (b) a polite greeting (c) checking spelling (d) signing with your name
30. 30.📧 In a polite email, which comes first: the subject line or the details? (a) the subject line (b) the details
31. 31.🔍 Which is the odd one out? (a) one huge paragraph (b) ALL CAPITAL LETTERS (c) signing with your name (d) a silly email ID
32. 32.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
33. 33.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
34. 34.📧 Which part of an email is this? Dear Ma’am, (a) the main message (b) the subject line (c) the sign-off (d) the greeting
35. 35.🔍 Which is the odd one out? (a) a clear subject line (b) checking spelling (c) one huge paragraph (d) naming the attachment
36. 36.📧 In a polite email, which comes first: the details or your full name? (a) the details (b) your full name
37. 37.Which of these is a poor email habit? (a) naming the attachment (b) replying within a day (c) a sensible email ID (d) ALL CAPITAL LETTERS
38. 38.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the subject line (b) the main message (c) the sign-off (d) the greeting
39. 39.🔍 Which is the odd one out? (a) forgetting the file (b) text-message spelling (c) one huge paragraph (d) replying within a day
40. 40.📧 Good or poor email habit: no subject line? (a) a good email habit (b) a poor email habit

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