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Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 256 · 40 questions
TalentJR

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

NameDateTime takenScore ___ / 40
  1. 1.Which of these is a good email habit? (a) no name at the end (b) text-message spelling (c) naming the attachment (d) no subject line
  2. 2.📎 You attached your résumé. What should the email say? (a) only “see” (b) nothing about it (c) that a file is attached (d) your password
  3. 3.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) text-message spelling (c) checking spelling (d) no subject line
  4. 4.🔍 Which is the odd one out? (a) checking spelling (b) emojis to a principal (c) replying within a day (d) a clear subject line
  5. 5.🔍 Which is the odd one out? (a) no subject line (b) replying within a day (c) checking spelling (d) a polite greeting
  6. 6.Which of these is a poor email habit? (a) a sensible email ID (b) naming the attachment (c) a clear subject line (d) no subject line
  7. 7.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
  8. 8.📧 In a polite email, which comes first: the sign-off or the subject line? (a) the sign-off (b) the subject line
  9. 9.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the subject line (b) the sign-off (c) the main message (d) the greeting
  10. 10.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
  11. 11.✅ Before you press Send, what should you do? (a) add ten emojis (b) delete the subject (c) read it once more (d) nothing
  12. 12.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) never (c) after a few working days (d) after ten minutes
  13. 13.📧 In a polite email, which comes first: your full name or the subject line? (a) your full name (b) the subject line
  14. 14.📧 Good or poor email habit: replying within a day? (a) a poor email habit (b) a good email habit
  15. 15.🏫 How should you write to a principal you have never met? (a) formally and briefly (b) like a text to a friend (c) with many emojis (d) in all capitals
  16. 16.🔍 Which is the odd one out? (a) text-message spelling (b) a clear subject line (c) checking spelling (d) signing with your name
  17. 17.📧 Which email ID is best for applications? (a) your pet’s nickname (b) a funny nickname (c) one based on your name (d) a gaming handle
  18. 18.🔍 Which is the odd one out? (a) a clear subject line (b) short paragraphs (c) ALL CAPITAL LETTERS (d) a polite greeting
  19. 19.Which of these is a poor email habit? (a) naming the attachment (b) replying within a day (c) emojis to a principal (d) checking spelling
  20. 20.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) no subject line (c) forgetting the file (d) a clear subject line
  21. 21.🔍 Which is the odd one out? (a) short paragraphs (b) emojis to a principal (c) text-message spelling (d) ALL CAPITAL LETTERS
  22. 22.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) one huge paragraph (c) forgetting the file (d) naming the attachment
  23. 23.Which of these is a poor email habit? (a) signing with your name (b) a polite greeting (c) no name at the end (d) a sensible email ID
  24. 24.🔍 Which is the odd one out? (a) a silly email ID (b) emojis to a principal (c) text-message spelling (d) a sensible email ID
  25. 25.Which of these is a poor email habit? (a) replying within a day (b) one huge paragraph (c) a sensible email ID (d) signing with your name
  26. 26.📧 Which part of an email is this? With thanks, (a) the main message (b) the greeting (c) the subject line (d) the sign-off
  27. 27.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
  28. 28.📧 Which part of an email is this? Dear Principal, (a) the main message (b) the greeting (c) the sign-off (d) the subject line
  29. 29.Which of these is a good email habit? (a) a silly email ID (b) no subject line (c) no name at the end (d) a polite greeting
  30. 30.📧 What should the subject line do? (a) be left blank (b) be a joke (c) sum up the email (d) say hello
  31. 31.📧 Which part of an email is this? Dear Ms Sharma, (a) the main message (b) the subject line (c) the greeting (d) the sign-off
  32. 32.📧 Good or poor email habit: a silly email ID? (a) a poor email habit (b) a good email habit
  33. 33.🔍 Which is the odd one out? (a) a silly email ID (b) no name at the end (c) one huge paragraph (d) a polite greeting
  34. 34.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
  35. 35.📧 Good or poor email habit: one huge paragraph? (a) a poor email habit (b) a good email habit
  36. 36.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
  37. 37.📧 Good or poor email habit: no subject line? (a) a poor email habit (b) a good email habit
  38. 38.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
  39. 39.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
  40. 40.📧 In a polite email, which comes first: your full name or why you are writing? (a) your full name (b) why you are writing

Answer key

  1. naming the attachment
  2. that a file is attached
  3. checking spelling
  4. emojis to a principal
  5. no subject line
  6. no subject line
  7. a polite thank-you line
  8. the subject line
  9. the subject line
  10. the details
  11. read it once more
  12. after a few working days
  13. the subject line
  14. a good email habit
  15. formally and briefly
  16. text-message spelling
  17. one based on your name
  18. ALL CAPITAL LETTERS
  19. emojis to a principal
  20. a clear subject line
  21. short paragraphs
  22. naming the attachment
  23. no name at the end
  24. a sensible email ID
  25. one huge paragraph
  26. the sign-off
  27. a poor email habit
  28. the greeting
  29. a polite greeting
  30. sum up the email
  31. the greeting
  32. a poor email habit
  33. a polite greeting
  34. the sign-off
  35. a poor email habit
  36. a good email habit
  37. a poor email habit
  38. a polite thank-you line
  39. a good email habit
  40. why you are writing

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