Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 257 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.Which of these is a poor email habit? (a) a polite greeting (b) naming the attachment (c) no name at the end (d) short paragraphs
2. 2.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
3. 3.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the greeting (b) the sign-off (c) the main message (d) the subject line
4. 4.⏳ When is a good time to follow up on an unanswered email? (a) never (b) every hour (c) after ten minutes (d) after a few working days
5. 5.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the greeting (b) the main message (c) the sign-off (d) the subject line
6. 6.📧 In a polite email, which comes first: the greeting or the subject line? (a) the greeting (b) the subject line
7. 7.📧 What should the subject line do? (a) say hello (b) be left blank (c) be a joke (d) sum up the email
8. 8.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the subject line (b) the main message (c) the greeting (d) the sign-off
9. 9.📧 In a polite email, which comes first: the details or your full name? (a) the details (b) your full name
10. 10.🔍 Which is the odd one out? (a) one huge paragraph (b) a silly email ID (c) a polite greeting (d) emojis to a principal
11. 11.🔍 Which is the odd one out? (a) emojis to a principal (b) text-message spelling (c) ALL CAPITAL LETTERS (d) signing with your name
12. 12.Which of these is a good email habit? (a) a silly email ID (b) no subject line (c) checking spelling (d) forgetting the file
13. 13.📧 Good or poor email habit: short paragraphs? (a) a good email habit (b) a poor email habit
14. 14.🔍 Which is the odd one out? (a) a sensible email ID (b) checking spelling (c) signing with your name (d) ALL CAPITAL LETTERS
15. 15.📧 Good or poor email habit: forgetting the file? (a) a poor email habit (b) a good email habit
16. 16.📧 In a polite email, which comes first: why you are writing or the subject line? (a) why you are writing (b) the subject line
17. 17.📎 You attached your résumé. What should the email say? (a) your password (b) that a file is attached (c) only “see” (d) nothing about it
18. 18.📧 Which part of an email is this? Regards, (a) the main message (b) the subject line (c) the greeting (d) the sign-off
19. 19.📧 Which part of an email is this? Dear Ma’am, (a) the subject line (b) the main message (c) the sign-off (d) the greeting
20. 20.Which of these is a good email habit? (a) signing with your name (b) emojis to a principal (c) no name at the end (d) one huge paragraph
21. 21.📧 Which email ID is best for applications? (a) your pet’s nickname (b) one based on your name (c) a funny nickname (d) a gaming handle
22. 22.Which of these is a poor email habit? (a) a polite greeting (b) checking spelling (c) short paragraphs (d) ALL CAPITAL LETTERS
23. 23.Which of these is a poor email habit? (a) naming the attachment (b) text-message spelling (c) checking spelling (d) a clear subject line
24. 24.📧 Good or poor email habit: a silly email ID? (a) a poor email habit (b) a good email habit
25. 25.✅ Before you press Send, what should you do? (a) nothing (b) read it once more (c) add ten emojis (d) delete the subject
26. 26.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
27. 27.🔍 Which is the odd one out? (a) short paragraphs (b) naming the attachment (c) no name at the end (d) signing with your name
28. 28.📧 Which part of an email is this? Yours sincerely, (a) the greeting (b) the main message (c) the subject line (d) the sign-off
29. 29.Which of these is a good email habit? (a) one huge paragraph (b) a silly email ID (c) a sensible email ID (d) ALL CAPITAL LETTERS
30. 30.Which of these is a good email habit? (a) a silly email ID (b) no subject line (c) naming the attachment (d) ALL CAPITAL LETTERS
31. 31.🔍 Which is the odd one out? (a) no name at the end (b) text-message spelling (c) emojis to a principal (d) checking spelling
32. 32.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) a silly email ID (c) a polite greeting (d) no name at the end
33. 33.📧 Good or poor email habit: no subject line? (a) a good email habit (b) a poor email habit
34. 34.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) formally and briefly (c) in all capitals (d) with many emojis
35. 35.🔍 Which is the odd one out? (a) text-message spelling (b) ALL CAPITAL LETTERS (c) emojis to a principal (d) a clear subject line
36. 36.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
37. 37.🔍 Which is the odd one out? (a) emojis to a principal (b) one huge paragraph (c) naming the attachment (d) a silly email ID
38. 38.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
39. 39.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
40. 40.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit

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