Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 258 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.Which of these is a good email habit? (a) short paragraphs (b) emojis to a principal (c) text-message spelling (d) forgetting the file
2. 2.Which of these is a good email habit? (a) emojis to a principal (b) a sensible email ID (c) a silly email ID (d) no subject line
3. 3.📧 Good or poor email habit: a silly email ID? (a) a poor email habit (b) a good email habit
4. 4.📧 Good or poor email habit: short paragraphs? (a) a good email habit (b) a poor email habit
5. 5.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) a polite greeting (c) emojis to a principal (d) forgetting the file
6. 6.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit
7. 7.📧 Good or poor email habit: replying within a day? (a) a poor email habit (b) a good email habit
8. 8.⏳ When is a good time to follow up on an unanswered email? (a) after a few working days (b) never (c) every hour (d) after ten minutes
9. 9.📧 Which email ID is best for applications? (a) your pet’s nickname (b) one based on your name (c) a gaming handle (d) a funny nickname
10. 10.Which of these is a poor email habit? (a) a sensible email ID (b) a polite greeting (c) replying within a day (d) no name at the end
11. 11.📧 Good or poor email habit: no subject line? (a) a poor email habit (b) a good email habit
12. 12.📧 In a polite email, which comes first: the greeting or the details? (a) the greeting (b) the details
13. 13.🔍 Which is the odd one out? (a) one huge paragraph (b) checking spelling (c) no name at the end (d) ALL CAPITAL LETTERS
14. 14.📧 In a polite email, which comes first: the greeting or the subject line? (a) the greeting (b) the subject line
15. 15.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the main message (b) the subject line (c) the sign-off (d) the greeting
16. 16.🔍 Which is the odd one out? (a) replying within a day (b) a polite greeting (c) ALL CAPITAL LETTERS (d) a sensible email ID
17. 17.🔍 Which is the odd one out? (a) one huge paragraph (b) a clear subject line (c) ALL CAPITAL LETTERS (d) no subject line
18. 18.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) a polite greeting (c) a silly email ID (d) text-message spelling
19. 19.🔍 Which is the odd one out? (a) naming the attachment (b) checking spelling (c) emojis to a principal (d) a polite greeting
20. 20.🔍 Which is the odd one out? (a) a polite greeting (b) a clear subject line (c) forgetting the file (d) naming the attachment
21. 21.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the greeting (b) the main message (c) the sign-off (d) the subject line
22. 22.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the sign-off (b) the main message (c) the greeting (d) the subject line
23. 23.📎 You attached your résumé. What should the email say? (a) your password (b) that a file is attached (c) nothing about it (d) only “see”
24. 24.📧 In a polite email, which comes first: the greeting or a polite thank-you line? (a) the greeting (b) a polite thank-you line
25. 25.📧 Which part of an email is this? Dear Ms Sharma, (a) the main message (b) the greeting (c) the subject line (d) the sign-off
26. 26.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the main message (b) the subject line (c) the greeting (d) the sign-off
27. 27.📧 Which part of an email is this? With thanks, (a) the sign-off (b) the greeting (c) the main message (d) the subject line
28. 28.✅ Before you press Send, what should you do? (a) nothing (b) read it once more (c) delete the subject (d) add ten emojis
29. 29.🔍 Which is the odd one out? (a) naming the attachment (b) ALL CAPITAL LETTERS (c) emojis to a principal (d) a silly email ID
30. 30.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
31. 31.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
32. 32.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the subject line (b) the sign-off (c) the main message (d) the greeting
33. 33.📧 In a polite email, which comes first: the details or the sign-off? (a) the details (b) the sign-off
34. 34.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
35. 35.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the main message (b) the subject line (c) the greeting (d) the sign-off
36. 36.🔍 Which is the odd one out? (a) no subject line (b) short paragraphs (c) no name at the end (d) emojis to a principal
37. 37.📧 In a polite email, which comes first: the details or the greeting? (a) the details (b) the greeting
38. 38.🔍 Which is the odd one out? (a) a clear subject line (b) one huge paragraph (c) signing with your name (d) short paragraphs
39. 39.Which of these is a poor email habit? (a) short paragraphs (b) a polite greeting (c) checking spelling (d) a silly email ID
40. 40.📧 In a polite email, which comes first: why you are writing or your full name? (a) why you are writing (b) your full name

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