Communication Skills Worksheet: Email Manners
Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.
NameDateTime takenScore ___ / 40
- 1.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the greeting (b) the sign-off (c) the main message (d) the subject line
- 2.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
- 3.📧 Which email ID is best for applications? (a) one based on your name (b) a funny nickname (c) a gaming handle (d) your pet’s nickname
- 4.Which of these is a poor email habit? (a) a sensible email ID (b) forgetting the file (c) naming the attachment (d) a polite greeting
- 5.🔍 Which is the odd one out? (a) text-message spelling (b) signing with your name (c) one huge paragraph (d) ALL CAPITAL LETTERS
- 6.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) no name at the end (c) replying within a day (d) forgetting the file
- 7.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
- 8.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) with many emojis (c) in all capitals (d) formally and briefly
- 9.📧 Good or poor email habit: a sensible email ID? (a) a good email habit (b) a poor email habit
- 10.🔍 Which is the odd one out? (a) emojis to a principal (b) short paragraphs (c) text-message spelling (d) forgetting the file
- 11.📧 Good or poor email habit: emojis to a principal? (a) a poor email habit (b) a good email habit
- 12.📧 In a polite email, which comes first: your full name or why you are writing? (a) your full name (b) why you are writing
- 13.📧 Good or poor email habit: no name at the end? (a) a poor email habit (b) a good email habit
- 14.📧 In a polite email, which comes first: the greeting or why you are writing? (a) the greeting (b) why you are writing
- 15.📧 Which part of an email is this? Dear Sir, (a) the sign-off (b) the greeting (c) the subject line (d) the main message
- 16.Which of these is a good email habit? (a) a polite greeting (b) ALL CAPITAL LETTERS (c) forgetting the file (d) one huge paragraph
- 17.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the sign-off (b) the greeting (c) the subject line (d) the main message
- 18.📧 In a polite email, which comes first: your full name or the subject line? (a) your full name (b) the subject line
- 19.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
- 20.🔍 Which is the odd one out? (a) short paragraphs (b) a sensible email ID (c) signing with your name (d) forgetting the file
- 21.🔍 Which is the odd one out? (a) a polite greeting (b) naming the attachment (c) one huge paragraph (d) short paragraphs
- 22.🔍 Which is the odd one out? (a) emojis to a principal (b) no subject line (c) no name at the end (d) a clear subject line
- 23.📧 In a polite email, which comes first: a polite thank-you line or the greeting? (a) a polite thank-you line (b) the greeting
- 24.📧 Which part of an email is this? Dear Ms Sharma, (a) the main message (b) the subject line (c) the greeting (d) the sign-off
- 25.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
- 26.📧 What should the subject line do? (a) sum up the email (b) be a joke (c) say hello (d) be left blank
- 27.📧 Which part of an email is this? Regards, (a) the subject line (b) the main message (c) the greeting (d) the sign-off
- 28.📧 Good or poor email habit: one huge paragraph? (a) a poor email habit (b) a good email habit
- 29.Which of these is a poor email habit? (a) replying within a day (b) a sensible email ID (c) signing with your name (d) a silly email ID
- 30.📧 Which part of an email is this? Dear Principal, (a) the sign-off (b) the main message (c) the greeting (d) the subject line
- 31.🔍 Which is the odd one out? (a) naming the attachment (b) replying within a day (c) short paragraphs (d) emojis to a principal
- 32.🔍 Which is the odd one out? (a) no name at the end (b) signing with your name (c) a clear subject line (d) a sensible email ID
- 33.📎 You attached your résumé. What should the email say? (a) only “see” (b) your password (c) that a file is attached (d) nothing about it
- 34.📧 In a polite email, which comes first: the subject line or your full name? (a) the subject line (b) your full name
- 35.✅ Before you press Send, what should you do? (a) nothing (b) read it once more (c) delete the subject (d) add ten emojis
- 36.📧 Good or poor email habit: a polite greeting? (a) a good email habit (b) a poor email habit
- 37.Which of these is a poor email habit? (a) a polite greeting (b) ALL CAPITAL LETTERS (c) signing with your name (d) short paragraphs
- 38.Which of these is a poor email habit? (a) no name at the end (b) a polite greeting (c) a sensible email ID (d) a clear subject line
- 39.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the greeting (b) the sign-off (c) the main message (d) the subject line
- 40.📧 In a polite email, which comes first: the sign-off or why you are writing? (a) the sign-off (b) why you are writing
Answer key
- the subject line
- a good email habit
- one based on your name
- forgetting the file
- signing with your name
- replying within a day
- a good email habit
- formally and briefly
- a good email habit
- short paragraphs
- a poor email habit
- why you are writing
- a poor email habit
- the greeting
- the greeting
- a polite greeting
- the main message
- the subject line
- the sign-off
- forgetting the file
- one huge paragraph
- a clear subject line
- the greeting
- the greeting
- a good email habit
- sum up the email
- the sign-off
- a poor email habit
- a silly email ID
- the greeting
- emojis to a principal
- no name at the end
- that a file is attached
- the subject line
- read it once more
- a good email habit
- ALL CAPITAL LETTERS
- no name at the end
- the subject line
- why you are writing
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