Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 260 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.Which of these is a good email habit? (a) forgetting the file (b) a silly email ID (c) emojis to a principal (d) a sensible email ID
2. 2.🔍 Which is the odd one out? (a) short paragraphs (b) naming the attachment (c) a sensible email ID (d) no subject line
3. 3.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
4. 4.🔍 Which is the odd one out? (a) a polite greeting (b) short paragraphs (c) emojis to a principal (d) a clear subject line
5. 5.Which of these is a good email habit? (a) short paragraphs (b) a silly email ID (c) no subject line (d) forgetting the file
6. 6.📧 Which email ID is best for applications? (a) one based on your name (b) a gaming handle (c) your pet’s nickname (d) a funny nickname
7. 7.Which of these is a poor email habit? (a) ALL CAPITAL LETTERS (b) a sensible email ID (c) a polite greeting (d) checking spelling
8. 8.📎 You attached your résumé. What should the email say? (a) that a file is attached (b) your password (c) nothing about it (d) only “see”
9. 9.📧 Which part of an email is this? Yours sincerely, (a) the main message (b) the subject line (c) the sign-off (d) the greeting
10. 10.🔍 Which is the odd one out? (a) naming the attachment (b) a silly email ID (c) signing with your name (d) replying within a day
11. 11.🔍 Which is the odd one out? (a) a silly email ID (b) checking spelling (c) one huge paragraph (d) emojis to a principal
12. 12.⏳ When is a good time to follow up on an unanswered email? (a) after a few working days (b) never (c) every hour (d) after ten minutes
13. 13.Which of these is a good email habit? (a) a polite greeting (b) ALL CAPITAL LETTERS (c) no name at the end (d) emojis to a principal
14. 14.Which of these is a poor email habit? (a) emojis to a principal (b) a sensible email ID (c) checking spelling (d) a clear subject line
15. 15.Which of these is a good email habit? (a) a silly email ID (b) replying within a day (c) ALL CAPITAL LETTERS (d) no name at the end
16. 16.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
17. 17.📧 In a polite email, which comes first: your full name or why you are writing? (a) your full name (b) why you are writing
18. 18.📧 In a polite email, which comes first: the details or the greeting? (a) the details (b) the greeting
19. 19.✅ Before you press Send, what should you do? (a) nothing (b) read it once more (c) add ten emojis (d) delete the subject
20. 20.📧 Which part of an email is this? Dear Ms Sharma, (a) the greeting (b) the main message (c) the sign-off (d) the subject line
21. 21.Which of these is a poor email habit? (a) a clear subject line (b) signing with your name (c) text-message spelling (d) naming the attachment
22. 22.Which of these is a poor email habit? (a) naming the attachment (b) a sensible email ID (c) signing with your name (d) a silly email ID
23. 23.📧 What should the subject line do? (a) be left blank (b) say hello (c) be a joke (d) sum up the email
24. 24.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) formally and briefly (c) with many emojis (d) in all capitals
25. 25.Which of these is a poor email habit? (a) a polite greeting (b) short paragraphs (c) checking spelling (d) no name at the end
26. 26.📧 Good or poor email habit: text-message spelling? (a) a good email habit (b) a poor email habit
27. 27.📧 In a polite email, which comes first: why you are writing or the subject line? (a) why you are writing (b) the subject line
28. 28.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
29. 29.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) no subject line (c) naming the attachment (d) one huge paragraph
30. 30.📧 Which part of an email is this? Dear Principal, (a) the greeting (b) the sign-off (c) the subject line (d) the main message
31. 31.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
32. 32.🔍 Which is the odd one out? (a) no subject line (b) forgetting the file (c) ALL CAPITAL LETTERS (d) replying within a day
33. 33.📧 Good or poor email habit: one huge paragraph? (a) a good email habit (b) a poor email habit
34. 34.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
35. 35.📧 Good or poor email habit: no subject line? (a) a good email habit (b) a poor email habit
36. 36.📧 Good or poor email habit: a polite greeting? (a) a poor email habit (b) a good email habit
37. 37.📧 Good or poor email habit: a sensible email ID? (a) a good email habit (b) a poor email habit
38. 38.🔍 Which is the odd one out? (a) emojis to a principal (b) no name at the end (c) text-message spelling (d) short paragraphs
39. 39.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) no subject line (c) a polite greeting (d) one huge paragraph
40. 40.🔍 Which is the odd one out? (a) no name at the end (b) one huge paragraph (c) a sensible email ID (d) ALL CAPITAL LETTERS

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