Communication Skills Worksheet: Email Manners
Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.
NameDateTime takenScore ___ / 40
- 1.Which of these is a poor email habit? (a) a polite greeting (b) naming the attachment (c) a clear subject line (d) emojis to a principal
- 2.Which of these is a good email habit? (a) emojis to a principal (b) no subject line (c) replying within a day (d) a silly email ID
- 3.🔍 Which is the odd one out? (a) a clear subject line (b) one huge paragraph (c) a sensible email ID (d) naming the attachment
- 4.Which of these is a poor email habit? (a) a polite greeting (b) short paragraphs (c) no name at the end (d) a clear subject line
- 5.🔍 Which is the odd one out? (a) naming the attachment (b) signing with your name (c) no subject line (d) a polite greeting
- 6.📧 In a polite email, which comes first: the sign-off or the greeting? (a) the sign-off (b) the greeting
- 7.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the greeting (b) the sign-off (c) the main message (d) the subject line
- 8.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
- 9.📧 What should the subject line do? (a) be left blank (b) say hello (c) be a joke (d) sum up the email
- 10.📧 In a polite email, which comes first: the subject line or the sign-off? (a) the subject line (b) the sign-off
- 11.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
- 12.📧 In a polite email, which comes first: the details or the greeting? (a) the details (b) the greeting
- 13.📧 Which email ID is best for applications? (a) your pet’s nickname (b) a gaming handle (c) one based on your name (d) a funny nickname
- 14.📧 In a polite email, which comes first: your full name or why you are writing? (a) your full name (b) why you are writing
- 15.📧 Which part of an email is this? Thank you and regards, (a) the greeting (b) the main message (c) the sign-off (d) the subject line
- 16.📧 In a polite email, which comes first: a polite thank-you line or the greeting? (a) a polite thank-you line (b) the greeting
- 17.Which of these is a poor email habit? (a) checking spelling (b) a sensible email ID (c) naming the attachment (d) no subject line
- 18.🏫 How should you write to a principal you have never met? (a) in all capitals (b) formally and briefly (c) with many emojis (d) like a text to a friend
- 19.📧 Good or poor email habit: a silly email ID? (a) a poor email habit (b) a good email habit
- 20.📧 Good or poor email habit: no name at the end? (a) a poor email habit (b) a good email habit
- 21.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting
- 22.📧 Which part of an email is this? Yours sincerely, (a) the greeting (b) the subject line (c) the sign-off (d) the main message
- 23.🔍 Which is the odd one out? (a) signing with your name (b) a sensible email ID (c) ALL CAPITAL LETTERS (d) checking spelling
- 24.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
- 25.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the greeting (b) the subject line (c) the main message (d) the sign-off
- 26.📧 In a polite email, which comes first: the subject line or why you are writing? (a) the subject line (b) why you are writing
- 27.📧 Good or poor email habit: text-message spelling? (a) a poor email habit (b) a good email habit
- 28.📧 In a polite email, which comes first: the greeting or why you are writing? (a) the greeting (b) why you are writing
- 29.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the subject line (b) the sign-off (c) the greeting (d) the main message
- 30.🔍 Which is the odd one out? (a) replying within a day (b) no name at the end (c) a clear subject line (d) short paragraphs
- 31.🔍 Which is the odd one out? (a) short paragraphs (b) a polite greeting (c) checking spelling (d) text-message spelling
- 32.🔍 Which is the odd one out? (a) one huge paragraph (b) signing with your name (c) forgetting the file (d) no subject line
- 33.🔍 Which is the odd one out? (a) a clear subject line (b) emojis to a principal (c) a sensible email ID (d) checking spelling
- 34.✅ Before you press Send, what should you do? (a) nothing (b) delete the subject (c) add ten emojis (d) read it once more
- 35.Which of these is a good email habit? (a) forgetting the file (b) one huge paragraph (c) a clear subject line (d) text-message spelling
- 36.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the main message (b) the greeting (c) the sign-off (d) the subject line
- 37.📧 In a polite email, which comes first: the details or the sign-off? (a) the details (b) the sign-off
- 38.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
- 39.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the sign-off (b) the greeting (c) the subject line (d) the main message
- 40.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
Answer key
- emojis to a principal
- replying within a day
- one huge paragraph
- no name at the end
- no subject line
- the greeting
- the main message
- a good email habit
- sum up the email
- the subject line
- a polite thank-you line
- the greeting
- one based on your name
- why you are writing
- the sign-off
- the greeting
- no subject line
- formally and briefly
- a poor email habit
- a poor email habit
- the greeting
- the sign-off
- ALL CAPITAL LETTERS
- why you are writing
- the subject line
- the subject line
- a poor email habit
- the greeting
- the main message
- no name at the end
- text-message spelling
- signing with your name
- emojis to a principal
- read it once more
- a clear subject line
- the main message
- the details
- a poor email habit
- the subject line
- the sign-off
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