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Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 261 · 40 questions
TalentJR

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

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  1. 1.Which of these is a good email habit? (a) short paragraphs (b) no subject line (c) a silly email ID (d) one huge paragraph
  2. 2.🔍 Which is the odd one out? (a) a clear subject line (b) signing with your name (c) replying within a day (d) one huge paragraph
  3. 3.Which of these is a poor email habit? (a) signing with your name (b) checking spelling (c) short paragraphs (d) ALL CAPITAL LETTERS
  4. 4.📧 In a polite email, which comes first: why you are writing or the subject line? (a) why you are writing (b) the subject line
  5. 5.📧 What should the subject line do? (a) be a joke (b) say hello (c) be left blank (d) sum up the email
  6. 6.🔍 Which is the odd one out? (a) text-message spelling (b) a clear subject line (c) one huge paragraph (d) no subject line
  7. 7.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) in all capitals (c) with many emojis (d) formally and briefly
  8. 8.Which of these is a good email habit? (a) one huge paragraph (b) emojis to a principal (c) a clear subject line (d) no name at the end
  9. 9.📧 Which part of an email is this? Dear Ms Sharma, (a) the main message (b) the greeting (c) the sign-off (d) the subject line
  10. 10.Which of these is a poor email habit? (a) short paragraphs (b) a sensible email ID (c) checking spelling (d) emojis to a principal
  11. 11.📧 Which email ID is best for applications? (a) a gaming handle (b) your pet’s nickname (c) one based on your name (d) a funny nickname
  12. 12.Which of these is a good email habit? (a) one huge paragraph (b) text-message spelling (c) replying within a day (d) emojis to a principal
  13. 13.🔍 Which is the odd one out? (a) no subject line (b) a polite greeting (c) emojis to a principal (d) ALL CAPITAL LETTERS
  14. 14.✅ Before you press Send, what should you do? (a) delete the subject (b) nothing (c) read it once more (d) add ten emojis
  15. 15.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting
  16. 16.📧 In a polite email, which comes first: your full name or why you are writing? (a) your full name (b) why you are writing
  17. 17.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
  18. 18.📧 In a polite email, which comes first: the subject line or a polite thank-you line? (a) the subject line (b) a polite thank-you line
  19. 19.📧 In a polite email, which comes first: the greeting or why you are writing? (a) the greeting (b) why you are writing
  20. 20.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) a sensible email ID (c) no name at the end (d) forgetting the file
  21. 21.📧 Which part of an email is this? Dear Sir, (a) the greeting (b) the sign-off (c) the main message (d) the subject line
  22. 22.Which of these is a poor email habit? (a) short paragraphs (b) text-message spelling (c) signing with your name (d) a clear subject line
  23. 23.📧 Which part of an email is this? With thanks, (a) the main message (b) the subject line (c) the sign-off (d) the greeting
  24. 24.🔍 Which is the odd one out? (a) no name at the end (b) a polite greeting (c) naming the attachment (d) a sensible email ID
  25. 25.📧 Which part of an email is this? Thank you and regards, (a) the greeting (b) the main message (c) the sign-off (d) the subject line
  26. 26.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the subject line (b) the sign-off (c) the main message (d) the greeting
  27. 27.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the main message (b) the subject line (c) the sign-off (d) the greeting
  28. 28.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
  29. 29.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the greeting (b) the sign-off (c) the subject line (d) the main message
  30. 30.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
  31. 31.Which of these is a poor email habit? (a) a clear subject line (b) forgetting the file (c) naming the attachment (d) short paragraphs
  32. 32.📧 Which part of an email is this? Regards, (a) the greeting (b) the subject line (c) the sign-off (d) the main message
  33. 33.📧 In a polite email, which comes first: your full name or the subject line? (a) your full name (b) the subject line
  34. 34.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
  35. 35.📧 Which part of an email is this? Dear Ma’am, (a) the main message (b) the subject line (c) the sign-off (d) the greeting
  36. 36.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the greeting (b) the subject line (c) the sign-off (d) the main message
  37. 37.📧 Good or poor email habit: a silly email ID? (a) a good email habit (b) a poor email habit
  38. 38.📧 In a polite email, which comes first: the subject line or the greeting? (a) the subject line (b) the greeting
  39. 39.📎 You attached your résumé. What should the email say? (a) your password (b) that a file is attached (c) only “see” (d) nothing about it
  40. 40.📧 In a polite email, which comes first: the details or your full name? (a) the details (b) your full name

Answer key

  1. short paragraphs
  2. one huge paragraph
  3. ALL CAPITAL LETTERS
  4. the subject line
  5. sum up the email
  6. a clear subject line
  7. formally and briefly
  8. a clear subject line
  9. the greeting
  10. emojis to a principal
  11. one based on your name
  12. replying within a day
  13. a polite greeting
  14. read it once more
  15. the greeting
  16. why you are writing
  17. a polite thank-you line
  18. the subject line
  19. the greeting
  20. a sensible email ID
  21. the greeting
  22. text-message spelling
  23. the sign-off
  24. no name at the end
  25. the sign-off
  26. the main message
  27. the subject line
  28. a good email habit
  29. the subject line
  30. the details
  31. forgetting the file
  32. the sign-off
  33. the subject line
  34. the sign-off
  35. the greeting
  36. the subject line
  37. a poor email habit
  38. the subject line
  39. that a file is attached
  40. the details

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