Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 262 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Good or poor email habit: forgetting the file? (a) a poor email habit (b) a good email habit
2. 2.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
3. 3.📧 In a polite email, which comes first: the greeting or a polite thank-you line? (a) the greeting (b) a polite thank-you line
4. 4.🔍 Which is the odd one out? (a) forgetting the file (b) ALL CAPITAL LETTERS (c) no subject line (d) naming the attachment
5. 5.Which of these is a poor email habit? (a) checking spelling (b) a clear subject line (c) emojis to a principal (d) replying within a day
6. 6.📧 Which part of an email is this? Dear Sir, (a) the sign-off (b) the subject line (c) the greeting (d) the main message
7. 7.📧 In a polite email, which comes first: your full name or the greeting? (a) your full name (b) the greeting
8. 8.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the greeting (b) the main message (c) the subject line (d) the sign-off
9. 9.⏳ When is a good time to follow up on an unanswered email? (a) after ten minutes (b) every hour (c) never (d) after a few working days
10. 10.Which of these is a poor email habit? (a) replying within a day (b) a silly email ID (c) short paragraphs (d) signing with your name
11. 11.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the subject line (b) the greeting (c) the sign-off (d) the main message
12. 12.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) a polite greeting (c) checking spelling (d) a sensible email ID
13. 13.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) in all capitals (c) with many emojis (d) formally and briefly
14. 14.📧 Which part of an email is this? Dear Ms Sharma, (a) the subject line (b) the main message (c) the sign-off (d) the greeting
15. 15.🔍 Which is the odd one out? (a) naming the attachment (b) signing with your name (c) no name at the end (d) checking spelling
16. 16.📧 In a polite email, which comes first: why you are writing or the details? (a) why you are writing (b) the details
17. 17.📧 What should the subject line do? (a) sum up the email (b) say hello (c) be a joke (d) be left blank
18. 18.🔍 Which is the odd one out? (a) checking spelling (b) signing with your name (c) emojis to a principal (d) a polite greeting
19. 19.✅ Before you press Send, what should you do? (a) nothing (b) read it once more (c) add ten emojis (d) delete the subject
20. 20.📧 In a polite email, which comes first: the greeting or why you are writing? (a) the greeting (b) why you are writing
21. 21.📧 In a polite email, which comes first: why you are writing or a polite thank-you line? (a) why you are writing (b) a polite thank-you line
22. 22.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
23. 23.📎 You attached your résumé. What should the email say? (a) that a file is attached (b) only “see” (c) your password (d) nothing about it
24. 24.📧 In a polite email, which comes first: the details or the greeting? (a) the details (b) the greeting
25. 25.📧 In a polite email, which comes first: why you are writing or the subject line? (a) why you are writing (b) the subject line
26. 26.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
27. 27.📧 Good or poor email habit: a polite greeting? (a) a poor email habit (b) a good email habit
28. 28.🔍 Which is the odd one out? (a) text-message spelling (b) one huge paragraph (c) a clear subject line (d) no subject line
29. 29.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the main message (b) the subject line (c) the sign-off (d) the greeting
30. 30.🔍 Which is the odd one out? (a) replying within a day (b) no name at the end (c) text-message spelling (d) emojis to a principal
31. 31.📧 In a polite email, which comes first: a polite thank-you line or the subject line? (a) a polite thank-you line (b) the subject line
32. 32.📧 Which part of an email is this? Yours sincerely, (a) the subject line (b) the sign-off (c) the main message (d) the greeting
33. 33.📧 Good or poor email habit: a sensible email ID? (a) a poor email habit (b) a good email habit
34. 34.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
35. 35.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting
36. 36.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
37. 37.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the greeting (b) the subject line (c) the main message (d) the sign-off
38. 38.Which of these is a good email habit? (a) no name at the end (b) emojis to a principal (c) a polite greeting (d) one huge paragraph
39. 39.🔍 Which is the odd one out? (a) text-message spelling (b) a polite greeting (c) replying within a day (d) checking spelling
40. 40.Which of these is a good email habit? (a) no subject line (b) ALL CAPITAL LETTERS (c) a sensible email ID (d) emojis to a principal

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