Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 265 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit
2. 2.Which of these is a good email habit? (a) replying within a day (b) text-message spelling (c) forgetting the file (d) a silly email ID
3. 3.✅ Before you press Send, what should you do? (a) delete the subject (b) read it once more (c) add ten emojis (d) nothing
4. 4.📧 Good or poor email habit: forgetting the file? (a) a good email habit (b) a poor email habit
5. 5.📧 Which part of an email is this? Thank you and regards, (a) the subject line (b) the sign-off (c) the main message (d) the greeting
6. 6.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
7. 7.🔍 Which is the odd one out? (a) one huge paragraph (b) emojis to a principal (c) forgetting the file (d) signing with your name
8. 8.Which of these is a good email habit? (a) one huge paragraph (b) ALL CAPITAL LETTERS (c) no subject line (d) a sensible email ID
9. 9.📧 Good or poor email habit: text-message spelling? (a) a poor email habit (b) a good email habit
10. 10.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
11. 11.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the greeting (b) the main message (c) the subject line (d) the sign-off
12. 12.📧 Good or poor email habit: signing with your name? (a) a good email habit (b) a poor email habit
13. 13.📧 Good or poor email habit: no subject line? (a) a poor email habit (b) a good email habit
14. 14.Which of these is a poor email habit? (a) a silly email ID (b) short paragraphs (c) a polite greeting (d) a clear subject line
15. 15.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
16. 16.Which of these is a poor email habit? (a) no subject line (b) short paragraphs (c) naming the attachment (d) a sensible email ID
17. 17.📧 In a polite email, which comes first: the subject line or the greeting? (a) the subject line (b) the greeting
18. 18.Which of these is a good email habit? (a) forgetting the file (b) emojis to a principal (c) checking spelling (d) no name at the end
19. 19.🔍 Which is the odd one out? (a) one huge paragraph (b) text-message spelling (c) short paragraphs (d) a silly email ID
20. 20.Which of these is a good email habit? (a) a clear subject line (b) emojis to a principal (c) no name at the end (d) a silly email ID
21. 21.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the main message (b) the greeting (c) the subject line (d) the sign-off
22. 22.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting
23. 23.📧 Which part of an email is this? Regards, (a) the sign-off (b) the subject line (c) the main message (d) the greeting
24. 24.📧 In a polite email, which comes first: the greeting or your full name? (a) the greeting (b) your full name
25. 25.📧 In a polite email, which comes first: the greeting or why you are writing? (a) the greeting (b) why you are writing
26. 26.Which of these is a good email habit? (a) forgetting the file (b) a silly email ID (c) naming the attachment (d) text-message spelling
27. 27.🔍 Which is the odd one out? (a) replying within a day (b) forgetting the file (c) naming the attachment (d) signing with your name
28. 28.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) naming the attachment (c) text-message spelling (d) no subject line
29. 29.📧 Which part of an email is this? Dear Principal, (a) the greeting (b) the main message (c) the sign-off (d) the subject line
30. 30.Which of these is a good email habit? (a) emojis to a principal (b) a silly email ID (c) ALL CAPITAL LETTERS (d) signing with your name
31. 31.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) never (c) after ten minutes (d) after a few working days
32. 32.Which of these is a poor email habit? (a) checking spelling (b) one huge paragraph (c) naming the attachment (d) short paragraphs
33. 33.📧 In a polite email, which comes first: the details or your full name? (a) the details (b) your full name
34. 34.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) short paragraphs (c) text-message spelling (d) emojis to a principal
35. 35.🔍 Which is the odd one out? (a) no subject line (b) checking spelling (c) replying within a day (d) a polite greeting
36. 36.Which of these is a poor email habit? (a) signing with your name (b) replying within a day (c) emojis to a principal (d) short paragraphs
37. 37.📧 Good or poor email habit: a silly email ID? (a) a poor email habit (b) a good email habit
38. 38.🏫 How should you write to a principal you have never met? (a) in all capitals (b) with many emojis (c) formally and briefly (d) like a text to a friend
39. 39.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details
40. 40.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the main message (b) the sign-off (c) the subject line (d) the greeting

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