Communication Skills Worksheet: Email Manners
Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.
NameDateTime takenScore ___ / 40
- 1.Which of these is a poor email habit? (a) a clear subject line (b) a polite greeting (c) signing with your name (d) text-message spelling
- 2.📧 Good or poor email habit: a polite greeting? (a) a poor email habit (b) a good email habit
- 3.Which of these is a poor email habit? (a) checking spelling (b) a clear subject line (c) emojis to a principal (d) a sensible email ID
- 4.📧 In a polite email, which comes first: why you are writing or the details? (a) why you are writing (b) the details
- 5.📧 Good or poor email habit: no subject line? (a) a poor email habit (b) a good email habit
- 6.🔍 Which is the odd one out? (a) signing with your name (b) a polite greeting (c) naming the attachment (d) ALL CAPITAL LETTERS
- 7.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
- 8.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details
- 9.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the main message (b) the greeting (c) the subject line (d) the sign-off
- 10.📧 What should the subject line do? (a) be left blank (b) be a joke (c) sum up the email (d) say hello
- 11.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the greeting (b) the main message (c) the sign-off (d) the subject line
- 12.🔍 Which is the odd one out? (a) a clear subject line (b) checking spelling (c) a polite greeting (d) no subject line
- 13.📧 Which part of an email is this? Dear Sir, (a) the subject line (b) the main message (c) the greeting (d) the sign-off
- 14.🏫 How should you write to a principal you have never met? (a) formally and briefly (b) in all capitals (c) with many emojis (d) like a text to a friend
- 15.Which of these is a good email habit? (a) one huge paragraph (b) ALL CAPITAL LETTERS (c) no name at the end (d) replying within a day
- 16.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
- 17.📧 In a polite email, which comes first: the sign-off or why you are writing? (a) the sign-off (b) why you are writing
- 18.📧 In a polite email, which comes first: a polite thank-you line or the greeting? (a) a polite thank-you line (b) the greeting
- 19.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) naming the attachment (c) forgetting the file (d) no subject line
- 20.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
- 21.✅ Before you press Send, what should you do? (a) read it once more (b) delete the subject (c) add ten emojis (d) nothing
- 22.📧 In a polite email, which comes first: the greeting or your full name? (a) the greeting (b) your full name
- 23.Which of these is a good email habit? (a) emojis to a principal (b) one huge paragraph (c) signing with your name (d) a silly email ID
- 24.📧 Which part of an email is this? Regards, (a) the subject line (b) the sign-off (c) the main message (d) the greeting
- 25.Which of these is a poor email habit? (a) a sensible email ID (b) no name at the end (c) naming the attachment (d) signing with your name
- 26.🔍 Which is the odd one out? (a) emojis to a principal (b) text-message spelling (c) no name at the end (d) signing with your name
- 27.Which of these is a poor email habit? (a) a silly email ID (b) signing with your name (c) short paragraphs (d) a polite greeting
- 28.🔍 Which is the odd one out? (a) short paragraphs (b) text-message spelling (c) naming the attachment (d) a polite greeting
- 29.Which of these is a good email habit? (a) no subject line (b) no name at the end (c) forgetting the file (d) checking spelling
- 30.🔍 Which is the odd one out? (a) text-message spelling (b) a sensible email ID (c) ALL CAPITAL LETTERS (d) no name at the end
- 31.📧 Which email ID is best for applications? (a) a gaming handle (b) one based on your name (c) a funny nickname (d) your pet’s nickname
- 32.🔍 Which is the odd one out? (a) a sensible email ID (b) signing with your name (c) a polite greeting (d) one huge paragraph
- 33.📧 In a polite email, which comes first: why you are writing or your full name? (a) why you are writing (b) your full name
- 34.📎 You attached your résumé. What should the email say? (a) only “see” (b) that a file is attached (c) nothing about it (d) your password
- 35.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the sign-off (b) the greeting (c) the main message (d) the subject line
- 36.📧 In a polite email, which comes first: the subject line or why you are writing? (a) the subject line (b) why you are writing
- 37.📧 Good or poor email habit: a sensible email ID? (a) a poor email habit (b) a good email habit
- 38.Which of these is a poor email habit? (a) a clear subject line (b) one huge paragraph (c) a polite greeting (d) short paragraphs
- 39.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
- 40.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) text-message spelling (c) short paragraphs (d) a silly email ID
Answer key
- text-message spelling
- a good email habit
- emojis to a principal
- why you are writing
- a poor email habit
- ALL CAPITAL LETTERS
- a good email habit
- the details
- the subject line
- sum up the email
- the subject line
- no subject line
- the greeting
- formally and briefly
- replying within a day
- a polite thank-you line
- why you are writing
- the greeting
- naming the attachment
- a good email habit
- read it once more
- the greeting
- signing with your name
- the sign-off
- no name at the end
- signing with your name
- a silly email ID
- text-message spelling
- checking spelling
- a sensible email ID
- one based on your name
- one huge paragraph
- why you are writing
- that a file is attached
- the subject line
- the subject line
- a good email habit
- one huge paragraph
- a poor email habit
- short paragraphs
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