Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 267 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
2. 2.Which of these is a poor email habit? (a) short paragraphs (b) a silly email ID (c) a sensible email ID (d) a clear subject line
3. 3.🔍 Which is the odd one out? (a) a sensible email ID (b) a silly email ID (c) forgetting the file (d) no name at the end
4. 4.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) text-message spelling (c) a polite greeting (d) emojis to a principal
5. 5.📧 Good or poor email habit: forgetting the file? (a) a poor email habit (b) a good email habit
6. 6.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details
7. 7.📧 In a polite email, which comes first: the subject line or the greeting? (a) the subject line (b) the greeting
8. 8.📧 In a polite email, which comes first: your full name or the greeting? (a) your full name (b) the greeting
9. 9.📧 Which email ID is best for applications? (a) a gaming handle (b) your pet’s nickname (c) one based on your name (d) a funny nickname
10. 10.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
11. 11.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
12. 12.🔍 Which is the odd one out? (a) short paragraphs (b) ALL CAPITAL LETTERS (c) no subject line (d) a silly email ID
13. 13.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
14. 14.⏳ When is a good time to follow up on an unanswered email? (a) never (b) after ten minutes (c) after a few working days (d) every hour
15. 15.🏫 How should you write to a principal you have never met? (a) in all capitals (b) like a text to a friend (c) with many emojis (d) formally and briefly
16. 16.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the subject line (b) the sign-off (c) the greeting (d) the main message
17. 17.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
18. 18.✅ Before you press Send, what should you do? (a) read it once more (b) add ten emojis (c) nothing (d) delete the subject
19. 19.📧 In a polite email, which comes first: a polite thank-you line or why you are writing? (a) a polite thank-you line (b) why you are writing
20. 20.📧 What should the subject line do? (a) be a joke (b) be left blank (c) sum up the email (d) say hello
21. 21.🔍 Which is the odd one out? (a) a silly email ID (b) no name at the end (c) a polite greeting (d) text-message spelling
22. 22.🔍 Which is the odd one out? (a) no subject line (b) text-message spelling (c) checking spelling (d) ALL CAPITAL LETTERS
23. 23.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
24. 24.📧 In a polite email, which comes first: why you are writing or your full name? (a) why you are writing (b) your full name
25. 25.📧 Which part of an email is this? Regards, (a) the sign-off (b) the main message (c) the subject line (d) the greeting
26. 26.🔍 Which is the odd one out? (a) text-message spelling (b) emojis to a principal (c) a silly email ID (d) replying within a day
27. 27.Which of these is a good email habit? (a) text-message spelling (b) naming the attachment (c) emojis to a principal (d) ALL CAPITAL LETTERS
28. 28.Which of these is a poor email habit? (a) checking spelling (b) replying within a day (c) a sensible email ID (d) no name at the end
29. 29.Which of these is a good email habit? (a) one huge paragraph (b) ALL CAPITAL LETTERS (c) no subject line (d) replying within a day
30. 30.📧 Which part of an email is this? Dear Principal, (a) the main message (b) the greeting (c) the subject line (d) the sign-off
31. 31.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
32. 32.📧 Good or poor email habit: emojis to a principal? (a) a poor email habit (b) a good email habit
33. 33.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the greeting (b) the main message (c) the subject line (d) the sign-off
34. 34.📧 Good or poor email habit: one huge paragraph? (a) a good email habit (b) a poor email habit
35. 35.🔍 Which is the odd one out? (a) naming the attachment (b) replying within a day (c) forgetting the file (d) short paragraphs
36. 36.Which of these is a good email habit? (a) short paragraphs (b) one huge paragraph (c) ALL CAPITAL LETTERS (d) no subject line
37. 37.📎 You attached your résumé. What should the email say? (a) your password (b) that a file is attached (c) only “see” (d) nothing about it
38. 38.📧 Good or poor email habit: short paragraphs? (a) a good email habit (b) a poor email habit
39. 39.📧 Which part of an email is this? Thank you and regards, (a) the sign-off (b) the subject line (c) the greeting (d) the main message
40. 40.📧 In a polite email, which comes first: why you are writing or a polite thank-you line? (a) why you are writing (b) a polite thank-you line

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