Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 268 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.Which of these is a poor email habit? (a) replying within a day (b) emojis to a principal (c) a polite greeting (d) a clear subject line
2. 2.📧 Which part of an email is this? Regards, (a) the main message (b) the subject line (c) the sign-off (d) the greeting
3. 3.Which of these is a good email habit? (a) one huge paragraph (b) forgetting the file (c) naming the attachment (d) no subject line
4. 4.📧 Which part of an email is this? Dear Sir, (a) the subject line (b) the sign-off (c) the main message (d) the greeting
5. 5.🔍 Which is the odd one out? (a) no subject line (b) one huge paragraph (c) text-message spelling (d) signing with your name
6. 6.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
7. 7.📧 Which part of an email is this? Dear Ms Sharma, (a) the main message (b) the sign-off (c) the greeting (d) the subject line
8. 8.📧 Good or poor email habit: no subject line? (a) a good email habit (b) a poor email habit
9. 9.📧 What should the subject line do? (a) be a joke (b) sum up the email (c) say hello (d) be left blank
10. 10.📧 Which part of an email is this? Thank you and regards, (a) the main message (b) the sign-off (c) the greeting (d) the subject line
11. 11.📧 In a polite email, which comes first: the greeting or the details? (a) the greeting (b) the details
12. 12.Which of these is a good email habit? (a) forgetting the file (b) one huge paragraph (c) replying within a day (d) ALL CAPITAL LETTERS
13. 13.✅ Before you press Send, what should you do? (a) add ten emojis (b) read it once more (c) delete the subject (d) nothing
14. 14.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
15. 15.🔍 Which is the odd one out? (a) signing with your name (b) replying within a day (c) a clear subject line (d) no subject line
16. 16.📎 You attached your résumé. What should the email say? (a) your password (b) that a file is attached (c) only “see” (d) nothing about it
17. 17.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) no subject line (c) emojis to a principal (d) signing with your name
18. 18.📧 Which part of an email is this? Yours sincerely, (a) the subject line (b) the greeting (c) the main message (d) the sign-off
19. 19.📧 In a polite email, which comes first: the subject line or why you are writing? (a) the subject line (b) why you are writing
20. 20.Which of these is a poor email habit? (a) no subject line (b) signing with your name (c) checking spelling (d) replying within a day
21. 21.Which of these is a poor email habit? (a) a polite greeting (b) checking spelling (c) one huge paragraph (d) signing with your name
22. 22.📧 Good or poor email habit: one huge paragraph? (a) a good email habit (b) a poor email habit
23. 23.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the subject line (b) the greeting (c) the sign-off (d) the main message
24. 24.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the main message (b) the subject line (c) the greeting (d) the sign-off
25. 25.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the main message (b) the greeting (c) the sign-off (d) the subject line
26. 26.⏳ When is a good time to follow up on an unanswered email? (a) after ten minutes (b) never (c) after a few working days (d) every hour
27. 27.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
28. 28.Which of these is a poor email habit? (a) a clear subject line (b) checking spelling (c) signing with your name (d) a silly email ID
29. 29.Which of these is a good email habit? (a) no name at the end (b) checking spelling (c) text-message spelling (d) forgetting the file
30. 30.📧 In a polite email, which comes first: the greeting or a polite thank-you line? (a) the greeting (b) a polite thank-you line
31. 31.🔍 Which is the odd one out? (a) short paragraphs (b) one huge paragraph (c) forgetting the file (d) emojis to a principal
32. 32.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
33. 33.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the subject line (b) the sign-off (c) the main message (d) the greeting
34. 34.Which of these is a poor email habit? (a) naming the attachment (b) a polite greeting (c) text-message spelling (d) short paragraphs
35. 35.📧 In a polite email, which comes first: a polite thank-you line or the greeting? (a) a polite thank-you line (b) the greeting
36. 36.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the greeting (b) the sign-off (c) the main message (d) the subject line
37. 37.📧 In a polite email, which comes first: the greeting or the sign-off? (a) the greeting (b) the sign-off
38. 38.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the subject line (b) the sign-off (c) the main message (d) the greeting
39. 39.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
40. 40.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details

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