Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 28 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Which part of an email is this? Dear Sir, (a) the sign-off (b) the subject line (c) the main message (d) the greeting
2. 2.🔍 Which is the odd one out? (a) a sensible email ID (b) checking spelling (c) a polite greeting (d) ALL CAPITAL LETTERS
3. 3.📧 Good or poor email habit: a sensible email ID? (a) a poor email habit (b) a good email habit
4. 4.Which of these is a poor email habit? (a) replying within a day (b) a sensible email ID (c) no subject line (d) a clear subject line
5. 5.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
6. 6.📧 In a polite email, which comes first: the greeting or the sign-off? (a) the greeting (b) the sign-off
7. 7.Which of these is a poor email habit? (a) a sensible email ID (b) signing with your name (c) replying within a day (d) a silly email ID
8. 8.⏳ When is a good time to follow up on an unanswered email? (a) after ten minutes (b) every hour (c) after a few working days (d) never
9. 9.📎 You attached your résumé. What should the email say? (a) your password (b) that a file is attached (c) nothing about it (d) only “see”
10. 10.📧 In a polite email, which comes first: why you are writing or the subject line? (a) why you are writing (b) the subject line
11. 11.📧 Which part of an email is this? Thank you and regards, (a) the sign-off (b) the greeting (c) the subject line (d) the main message
12. 12.Which of these is a poor email habit? (a) replying within a day (b) a polite greeting (c) text-message spelling (d) signing with your name
13. 13.🔍 Which is the odd one out? (a) no name at the end (b) checking spelling (c) a clear subject line (d) replying within a day
14. 14.📧 Good or poor email habit: signing with your name? (a) a good email habit (b) a poor email habit
15. 15.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the greeting (b) the main message (c) the sign-off (d) the subject line
16. 16.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the sign-off (b) the greeting (c) the subject line (d) the main message
17. 17.🏫 How should you write to a principal you have never met? (a) in all capitals (b) formally and briefly (c) like a text to a friend (d) with many emojis
18. 18.📧 Good or poor email habit: text-message spelling? (a) a poor email habit (b) a good email habit
19. 19.🔍 Which is the odd one out? (a) signing with your name (b) text-message spelling (c) no name at the end (d) one huge paragraph
20. 20.🔍 Which is the odd one out? (a) forgetting the file (b) a sensible email ID (c) checking spelling (d) naming the attachment
21. 21.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) signing with your name (c) text-message spelling (d) no name at the end
22. 22.📧 Good or poor email habit: no subject line? (a) a good email habit (b) a poor email habit
23. 23.📧 In a polite email, which comes first: why you are writing or a polite thank-you line? (a) why you are writing (b) a polite thank-you line
24. 24.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) text-message spelling (c) emojis to a principal (d) a clear subject line
25. 25.✅ Before you press Send, what should you do? (a) delete the subject (b) nothing (c) add ten emojis (d) read it once more
26. 26.📧 Which part of an email is this? Regards, (a) the greeting (b) the subject line (c) the main message (d) the sign-off
27. 27.Which of these is a poor email habit? (a) a clear subject line (b) ALL CAPITAL LETTERS (c) replying within a day (d) a polite greeting
28. 28.📧 In a polite email, which comes first: your full name or the greeting? (a) your full name (b) the greeting
29. 29.📧 In a polite email, which comes first: your full name or why you are writing? (a) your full name (b) why you are writing
30. 30.📧 In a polite email, which comes first: a polite thank-you line or the greeting? (a) a polite thank-you line (b) the greeting
31. 31.📧 In a polite email, which comes first: the greeting or the subject line? (a) the greeting (b) the subject line
32. 32.Which of these is a good email habit? (a) naming the attachment (b) forgetting the file (c) a silly email ID (d) no subject line
33. 33.🔍 Which is the odd one out? (a) emojis to a principal (b) checking spelling (c) short paragraphs (d) signing with your name
34. 34.📧 Which part of an email is this? Dear Principal, (a) the subject line (b) the sign-off (c) the greeting (d) the main message
35. 35.📧 Which email ID is best for applications? (a) a funny nickname (b) your pet’s nickname (c) a gaming handle (d) one based on your name
36. 36.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
37. 37.📧 In a polite email, which comes first: the sign-off or the subject line? (a) the sign-off (b) the subject line
38. 38.📧 Which part of an email is this? With thanks, (a) the sign-off (b) the main message (c) the subject line (d) the greeting
39. 39.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
40. 40.📧 In a polite email, which comes first: why you are writing or the sign-off? (a) why you are writing (b) the sign-off

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