Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 270 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.Which of these is a poor email habit? (a) forgetting the file (b) short paragraphs (c) replying within a day (d) a polite greeting
2. 2.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
3. 3.📧 Which email ID is best for applications? (a) a gaming handle (b) your pet’s nickname (c) one based on your name (d) a funny nickname
4. 4.📧 In a polite email, which comes first: why you are writing or a polite thank-you line? (a) why you are writing (b) a polite thank-you line
5. 5.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) no subject line (c) a silly email ID (d) a polite greeting
6. 6.📧 In a polite email, which comes first: the details or the greeting? (a) the details (b) the greeting
7. 7.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
8. 8.📧 Which part of an email is this? Yours sincerely, (a) the sign-off (b) the main message (c) the greeting (d) the subject line
9. 9.📧 Which part of an email is this? With thanks, (a) the sign-off (b) the main message (c) the subject line (d) the greeting
10. 10.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the greeting (b) the sign-off (c) the main message (d) the subject line
11. 11.📧 Which part of an email is this? Dear Ms Sharma, (a) the main message (b) the subject line (c) the sign-off (d) the greeting
12. 12.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
13. 13.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
14. 14.🔍 Which is the odd one out? (a) a polite greeting (b) short paragraphs (c) replying within a day (d) ALL CAPITAL LETTERS
15. 15.Which of these is a poor email habit? (a) ALL CAPITAL LETTERS (b) naming the attachment (c) a polite greeting (d) signing with your name
16. 16.🏫 How should you write to a principal you have never met? (a) in all capitals (b) formally and briefly (c) like a text to a friend (d) with many emojis
17. 17.📎 You attached your résumé. What should the email say? (a) nothing about it (b) only “see” (c) your password (d) that a file is attached
18. 18.📧 In a polite email, which comes first: the subject line or why you are writing? (a) the subject line (b) why you are writing
19. 19.📧 In a polite email, which comes first: a polite thank-you line or the subject line? (a) a polite thank-you line (b) the subject line
20. 20.Which of these is a poor email habit? (a) a clear subject line (b) a polite greeting (c) no subject line (d) replying within a day
21. 21.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the sign-off (b) the subject line (c) the main message (d) the greeting
22. 22.📧 In a polite email, which comes first: the subject line or a polite thank-you line? (a) the subject line (b) a polite thank-you line
23. 23.🔍 Which is the odd one out? (a) a sensible email ID (b) forgetting the file (c) a clear subject line (d) short paragraphs
24. 24.📧 Which part of an email is this? Dear Principal, (a) the subject line (b) the main message (c) the sign-off (d) the greeting
25. 25.📧 Good or poor email habit: a silly email ID? (a) a good email habit (b) a poor email habit
26. 26.📧 Which part of an email is this? Thank you and regards, (a) the greeting (b) the main message (c) the subject line (d) the sign-off
27. 27.📧 Good or poor email habit: text-message spelling? (a) a poor email habit (b) a good email habit
28. 28.🔍 Which is the odd one out? (a) no name at the end (b) a clear subject line (c) short paragraphs (d) replying within a day
29. 29.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) signing with your name (c) no subject line (d) emojis to a principal
30. 30.🔍 Which is the odd one out? (a) signing with your name (b) one huge paragraph (c) a polite greeting (d) naming the attachment
31. 31.📧 In a polite email, which comes first: the sign-off or why you are writing? (a) the sign-off (b) why you are writing
32. 32.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
33. 33.🔍 Which is the odd one out? (a) no name at the end (b) ALL CAPITAL LETTERS (c) text-message spelling (d) naming the attachment
34. 34.Which of these is a poor email habit? (a) naming the attachment (b) short paragraphs (c) a silly email ID (d) a polite greeting
35. 35.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the sign-off (b) the greeting (c) the main message (d) the subject line
36. 36.⏳ When is a good time to follow up on an unanswered email? (a) never (b) after ten minutes (c) after a few working days (d) every hour
37. 37.📧 What should the subject line do? (a) say hello (b) be a joke (c) sum up the email (d) be left blank
38. 38.Which of these is a good email habit? (a) emojis to a principal (b) no subject line (c) a polite greeting (d) forgetting the file
39. 39.📧 In a polite email, which comes first: the subject line or the sign-off? (a) the subject line (b) the sign-off
40. 40.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line

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