Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 271 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) naming the attachment (c) no name at the end (d) a silly email ID
2. 2.🏫 How should you write to a principal you have never met? (a) in all capitals (b) formally and briefly (c) like a text to a friend (d) with many emojis
3. 3.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the main message (b) the sign-off (c) the greeting (d) the subject line
4. 4.📧 In a polite email, which comes first: the details or the sign-off? (a) the details (b) the sign-off
5. 5.🔍 Which is the odd one out? (a) a sensible email ID (b) checking spelling (c) signing with your name (d) emojis to a principal
6. 6.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
7. 7.📧 Good or poor email habit: replying within a day? (a) a poor email habit (b) a good email habit
8. 8.Which of these is a good email habit? (a) a silly email ID (b) text-message spelling (c) no name at the end (d) signing with your name
9. 9.📧 Which part of an email is this? Yours sincerely, (a) the main message (b) the sign-off (c) the subject line (d) the greeting
10. 10.📧 In a polite email, which comes first: why you are writing or the subject line? (a) why you are writing (b) the subject line
11. 11.📧 In a polite email, which comes first: the greeting or a polite thank-you line? (a) the greeting (b) a polite thank-you line
12. 12.📧 Good or poor email habit: no name at the end? (a) a poor email habit (b) a good email habit
13. 13.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) signing with your name (c) short paragraphs (d) a clear subject line
14. 14.Which of these is a poor email habit? (a) checking spelling (b) short paragraphs (c) a polite greeting (d) forgetting the file
15. 15.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the greeting (b) the main message (c) the sign-off (d) the subject line
16. 16.🔍 Which is the odd one out? (a) a sensible email ID (b) short paragraphs (c) naming the attachment (d) no subject line
17. 17.📧 Good or poor email habit: no subject line? (a) a good email habit (b) a poor email habit
18. 18.📧 Good or poor email habit: a polite greeting? (a) a poor email habit (b) a good email habit
19. 19.🔍 Which is the odd one out? (a) a clear subject line (b) text-message spelling (c) signing with your name (d) naming the attachment
20. 20.📧 Good or poor email habit: a sensible email ID? (a) a poor email habit (b) a good email habit
21. 21.⏳ When is a good time to follow up on an unanswered email? (a) after ten minutes (b) never (c) after a few working days (d) every hour
22. 22.Which of these is a poor email habit? (a) replying within a day (b) a polite greeting (c) short paragraphs (d) no name at the end
23. 23.Which of these is a poor email habit? (a) a polite greeting (b) short paragraphs (c) emojis to a principal (d) checking spelling
24. 24.🔍 Which is the odd one out? (a) naming the attachment (b) short paragraphs (c) no name at the end (d) checking spelling
25. 25.🔍 Which is the odd one out? (a) a sensible email ID (b) signing with your name (c) replying within a day (d) forgetting the file
26. 26.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
27. 27.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
28. 28.🔍 Which is the odd one out? (a) a silly email ID (b) one huge paragraph (c) checking spelling (d) forgetting the file
29. 29.Which of these is a poor email habit? (a) a clear subject line (b) a sensible email ID (c) text-message spelling (d) checking spelling
30. 30.📧 In a polite email, which comes first: a polite thank-you line or why you are writing? (a) a polite thank-you line (b) why you are writing
31. 31.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
32. 32.Which of these is a poor email habit? (a) a clear subject line (b) ALL CAPITAL LETTERS (c) naming the attachment (d) a sensible email ID
33. 33.✅ Before you press Send, what should you do? (a) add ten emojis (b) delete the subject (c) read it once more (d) nothing
34. 34.🔍 Which is the odd one out? (a) a clear subject line (b) ALL CAPITAL LETTERS (c) no subject line (d) forgetting the file
35. 35.Which of these is a poor email habit? (a) signing with your name (b) checking spelling (c) short paragraphs (d) a silly email ID
36. 36.📧 Which part of an email is this? Dear Principal, (a) the subject line (b) the greeting (c) the main message (d) the sign-off
37. 37.📧 Good or poor email habit: text-message spelling? (a) a good email habit (b) a poor email habit
38. 38.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the main message (b) the sign-off (c) the greeting (d) the subject line
39. 39.Which of these is a poor email habit? (a) a polite greeting (b) replying within a day (c) one huge paragraph (d) checking spelling
40. 40.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line

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