Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 272 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.Which of these is a good email habit? (a) no subject line (b) one huge paragraph (c) short paragraphs (d) forgetting the file
2. 2.📧 Which part of an email is this? Dear Sir, (a) the subject line (b) the main message (c) the greeting (d) the sign-off
3. 3.🔍 Which is the odd one out? (a) emojis to a principal (b) forgetting the file (c) a clear subject line (d) one huge paragraph
4. 4.Which of these is a poor email habit? (a) a polite greeting (b) a sensible email ID (c) a clear subject line (d) ALL CAPITAL LETTERS
5. 5.📧 In a polite email, which comes first: a polite thank-you line or why you are writing? (a) a polite thank-you line (b) why you are writing
6. 6.📧 Which part of an email is this? Dear Principal, (a) the sign-off (b) the main message (c) the subject line (d) the greeting
7. 7.🔍 Which is the odd one out? (a) forgetting the file (b) a polite greeting (c) a clear subject line (d) checking spelling
8. 8.📧 Good or poor email habit: short paragraphs? (a) a good email habit (b) a poor email habit
9. 9.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
10. 10.📧 Good or poor email habit: no subject line? (a) a good email habit (b) a poor email habit
11. 11.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
12. 12.🔍 Which is the odd one out? (a) emojis to a principal (b) checking spelling (c) ALL CAPITAL LETTERS (d) forgetting the file
13. 13.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
14. 14.📧 In a polite email, which comes first: your full name or the greeting? (a) your full name (b) the greeting
15. 15.📧 What should the subject line do? (a) sum up the email (b) say hello (c) be a joke (d) be left blank
16. 16.🔍 Which is the odd one out? (a) no name at the end (b) ALL CAPITAL LETTERS (c) a polite greeting (d) a silly email ID
17. 17.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
18. 18.⏳ When is a good time to follow up on an unanswered email? (a) after a few working days (b) every hour (c) after ten minutes (d) never
19. 19.📧 Which part of an email is this? With thanks, (a) the greeting (b) the subject line (c) the main message (d) the sign-off
20. 20.🔍 Which is the odd one out? (a) one huge paragraph (b) a polite greeting (c) short paragraphs (d) replying within a day
21. 21.✅ Before you press Send, what should you do? (a) add ten emojis (b) read it once more (c) nothing (d) delete the subject
22. 22.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the sign-off (b) the subject line (c) the main message (d) the greeting
23. 23.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) a silly email ID (c) replying within a day (d) no subject line
24. 24.Which of these is a poor email habit? (a) a clear subject line (b) a silly email ID (c) signing with your name (d) short paragraphs
25. 25.📧 In a polite email, which comes first: why you are writing or a polite thank-you line? (a) why you are writing (b) a polite thank-you line
26. 26.📧 Which email ID is best for applications? (a) a funny nickname (b) a gaming handle (c) your pet’s nickname (d) one based on your name
27. 27.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the subject line (b) the greeting (c) the sign-off (d) the main message
28. 28.🔍 Which is the odd one out? (a) short paragraphs (b) replying within a day (c) naming the attachment (d) ALL CAPITAL LETTERS
29. 29.📧 In a polite email, which comes first: the subject line or a polite thank-you line? (a) the subject line (b) a polite thank-you line
30. 30.📧 Which part of an email is this? Dear Ma’am, (a) the greeting (b) the main message (c) the sign-off (d) the subject line
31. 31.📧 In a polite email, which comes first: the sign-off or why you are writing? (a) the sign-off (b) why you are writing
32. 32.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) text-message spelling (c) short paragraphs (d) no subject line
33. 33.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) forgetting the file (c) one huge paragraph (d) signing with your name
34. 34.📧 Which part of an email is this? Regards, (a) the sign-off (b) the main message (c) the subject line (d) the greeting
35. 35.📧 Good or poor email habit: a silly email ID? (a) a poor email habit (b) a good email habit
36. 36.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
37. 37.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details
38. 38.📧 Which part of an email is this? Yours sincerely, (a) the sign-off (b) the subject line (c) the main message (d) the greeting
39. 39.🏫 How should you write to a principal you have never met? (a) in all capitals (b) with many emojis (c) like a text to a friend (d) formally and briefly
40. 40.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line

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