Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 273 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.Which of these is a good email habit? (a) a silly email ID (b) no subject line (c) emojis to a principal (d) a polite greeting
2. 2.📎 You attached your résumé. What should the email say? (a) that a file is attached (b) your password (c) only “see” (d) nothing about it
3. 3.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
4. 4.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the sign-off (b) the main message (c) the greeting (d) the subject line
5. 5.📧 In a polite email, which comes first: the greeting or the subject line? (a) the greeting (b) the subject line
6. 6.📧 Which part of an email is this? Yours sincerely, (a) the main message (b) the sign-off (c) the subject line (d) the greeting
7. 7.Which of these is a poor email habit? (a) a clear subject line (b) replying within a day (c) ALL CAPITAL LETTERS (d) signing with your name
8. 8.🔍 Which is the odd one out? (a) text-message spelling (b) naming the attachment (c) forgetting the file (d) no name at the end
9. 9.📧 In a polite email, which comes first: the subject line or a polite thank-you line? (a) the subject line (b) a polite thank-you line
10. 10.Which of these is a good email habit? (a) signing with your name (b) forgetting the file (c) ALL CAPITAL LETTERS (d) text-message spelling
11. 11.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the sign-off (b) the greeting (c) the main message (d) the subject line
12. 12.🏫 How should you write to a principal you have never met? (a) formally and briefly (b) with many emojis (c) in all capitals (d) like a text to a friend
13. 13.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the sign-off (b) the main message (c) the subject line (d) the greeting
14. 14.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
15. 15.📧 Good or poor email habit: one huge paragraph? (a) a poor email habit (b) a good email habit
16. 16.⏳ When is a good time to follow up on an unanswered email? (a) never (b) every hour (c) after ten minutes (d) after a few working days
17. 17.Which of these is a poor email habit? (a) replying within a day (b) naming the attachment (c) a polite greeting (d) no name at the end
18. 18.📧 Which part of an email is this? With thanks, (a) the sign-off (b) the greeting (c) the subject line (d) the main message
19. 19.🔍 Which is the odd one out? (a) emojis to a principal (b) naming the attachment (c) checking spelling (d) a clear subject line
20. 20.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
21. 21.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the subject line (b) the main message (c) the greeting (d) the sign-off
22. 22.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the main message (b) the subject line (c) the sign-off (d) the greeting
23. 23.Which of these is a poor email habit? (a) a polite greeting (b) replying within a day (c) a silly email ID (d) signing with your name
24. 24.✅ Before you press Send, what should you do? (a) nothing (b) read it once more (c) delete the subject (d) add ten emojis
25. 25.🔍 Which is the odd one out? (a) short paragraphs (b) a clear subject line (c) ALL CAPITAL LETTERS (d) checking spelling
26. 26.📧 In a polite email, which comes first: a polite thank-you line or the greeting? (a) a polite thank-you line (b) the greeting
27. 27.Which of these is a good email habit? (a) checking spelling (b) no name at the end (c) emojis to a principal (d) text-message spelling
28. 28.🔍 Which is the odd one out? (a) no name at the end (b) text-message spelling (c) a clear subject line (d) ALL CAPITAL LETTERS
29. 29.📧 Which part of an email is this? Dear Ms Sharma, (a) the subject line (b) the sign-off (c) the greeting (d) the main message
30. 30.Which of these is a good email habit? (a) emojis to a principal (b) ALL CAPITAL LETTERS (c) replying within a day (d) forgetting the file
31. 31.📧 Good or poor email habit: text-message spelling? (a) a poor email habit (b) a good email habit
32. 32.🔍 Which is the odd one out? (a) a silly email ID (b) ALL CAPITAL LETTERS (c) text-message spelling (d) short paragraphs
33. 33.📧 Good or poor email habit: a silly email ID? (a) a good email habit (b) a poor email habit
34. 34.📧 In a polite email, which comes first: the greeting or your full name? (a) the greeting (b) your full name
35. 35.📧 Good or poor email habit: forgetting the file? (a) a poor email habit (b) a good email habit
36. 36.📧 Which part of an email is this? Dear Principal, (a) the greeting (b) the sign-off (c) the main message (d) the subject line
37. 37.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
38. 38.📧 What should the subject line do? (a) say hello (b) sum up the email (c) be left blank (d) be a joke
39. 39.📧 In a polite email, which comes first: the subject line or the greeting? (a) the subject line (b) the greeting
40. 40.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name

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