Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 274 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) a clear subject line (c) emojis to a principal (d) forgetting the file
2. 2.🔍 Which is the odd one out? (a) a clear subject line (b) checking spelling (c) no name at the end (d) naming the attachment
3. 3.Which of these is a poor email habit? (a) a clear subject line (b) a polite greeting (c) a silly email ID (d) short paragraphs
4. 4.📧 Which email ID is best for applications? (a) a funny nickname (b) your pet’s nickname (c) one based on your name (d) a gaming handle
5. 5.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the greeting (b) the sign-off (c) the subject line (d) the main message
6. 6.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the sign-off (b) the subject line (c) the greeting (d) the main message
7. 7.Which of these is a poor email habit? (a) replying within a day (b) short paragraphs (c) forgetting the file (d) a polite greeting
8. 8.📧 Good or poor email habit: no name at the end? (a) a poor email habit (b) a good email habit
9. 9.🔍 Which is the odd one out? (a) signing with your name (b) ALL CAPITAL LETTERS (c) a polite greeting (d) a clear subject line
10. 10.📧 Good or poor email habit: no subject line? (a) a good email habit (b) a poor email habit
11. 11.🏫 How should you write to a principal you have never met? (a) in all capitals (b) like a text to a friend (c) with many emojis (d) formally and briefly
12. 12.🔍 Which is the odd one out? (a) no subject line (b) a polite greeting (c) signing with your name (d) naming the attachment
13. 13.📧 Which part of an email is this? Yours sincerely, (a) the main message (b) the subject line (c) the greeting (d) the sign-off
14. 14.⏳ When is a good time to follow up on an unanswered email? (a) never (b) after ten minutes (c) after a few working days (d) every hour
15. 15.📎 You attached your résumé. What should the email say? (a) your password (b) that a file is attached (c) nothing about it (d) only “see”
16. 16.🔍 Which is the odd one out? (a) emojis to a principal (b) text-message spelling (c) naming the attachment (d) ALL CAPITAL LETTERS
17. 17.📧 What should the subject line do? (a) say hello (b) be left blank (c) be a joke (d) sum up the email
18. 18.Which of these is a poor email habit? (a) naming the attachment (b) a sensible email ID (c) a clear subject line (d) no subject line
19. 19.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
20. 20.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
21. 21.Which of these is a poor email habit? (a) checking spelling (b) signing with your name (c) one huge paragraph (d) a polite greeting
22. 22.🔍 Which is the odd one out? (a) replying within a day (b) a polite greeting (c) forgetting the file (d) naming the attachment
23. 23.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
24. 24.📧 In a polite email, which comes first: why you are writing or the subject line? (a) why you are writing (b) the subject line
25. 25.🔍 Which is the odd one out? (a) forgetting the file (b) short paragraphs (c) no subject line (d) one huge paragraph
26. 26.🔍 Which is the odd one out? (a) checking spelling (b) forgetting the file (c) no name at the end (d) no subject line
27. 27.📧 Which part of an email is this? Dear Sir, (a) the subject line (b) the main message (c) the greeting (d) the sign-off
28. 28.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
29. 29.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
30. 30.✅ Before you press Send, what should you do? (a) delete the subject (b) read it once more (c) add ten emojis (d) nothing
31. 31.Which of these is a good email habit? (a) emojis to a principal (b) a sensible email ID (c) forgetting the file (d) one huge paragraph
32. 32.🔍 Which is the odd one out? (a) a silly email ID (b) emojis to a principal (c) no name at the end (d) a clear subject line
33. 33.🔍 Which is the odd one out? (a) signing with your name (b) short paragraphs (c) text-message spelling (d) naming the attachment
34. 34.📧 In a polite email, which comes first: your full name or the greeting? (a) your full name (b) the greeting
35. 35.Which of these is a good email habit? (a) no name at the end (b) forgetting the file (c) emojis to a principal (d) short paragraphs
36. 36.📧 Which part of an email is this? With thanks, (a) the greeting (b) the main message (c) the sign-off (d) the subject line
37. 37.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
38. 38.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
39. 39.Which of these is a poor email habit? (a) checking spelling (b) a sensible email ID (c) signing with your name (d) text-message spelling
40. 40.📧 Which part of an email is this? Thank you and regards, (a) the greeting (b) the main message (c) the subject line (d) the sign-off

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