Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 275 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Which part of an email is this? Thank you and regards, (a) the main message (b) the greeting (c) the sign-off (d) the subject line
2. 2.Which of these is a poor email habit? (a) no name at the end (b) a clear subject line (c) replying within a day (d) a polite greeting
3. 3.📧 In a polite email, which comes first: why you are writing or the sign-off? (a) why you are writing (b) the sign-off
4. 4.📎 You attached your résumé. What should the email say? (a) that a file is attached (b) your password (c) only “see” (d) nothing about it
5. 5.📧 In a polite email, which comes first: the greeting or why you are writing? (a) the greeting (b) why you are writing
6. 6.Which of these is a poor email habit? (a) replying within a day (b) naming the attachment (c) ALL CAPITAL LETTERS (d) signing with your name
7. 7.🔍 Which is the odd one out? (a) short paragraphs (b) a clear subject line (c) replying within a day (d) text-message spelling
8. 8.📧 Which part of an email is this? With thanks, (a) the main message (b) the greeting (c) the subject line (d) the sign-off
9. 9.📧 Which email ID is best for applications? (a) a gaming handle (b) a funny nickname (c) your pet’s nickname (d) one based on your name
10. 10.📧 In a polite email, which comes first: the details or the subject line? (a) the details (b) the subject line
11. 11.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) after ten minutes (c) never (d) after a few working days
12. 12.📧 In a polite email, which comes first: the greeting or the subject line? (a) the greeting (b) the subject line
13. 13.📧 In a polite email, which comes first: the subject line or the greeting? (a) the subject line (b) the greeting
14. 14.📧 Which part of an email is this? Yours sincerely, (a) the subject line (b) the main message (c) the greeting (d) the sign-off
15. 15.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the main message (b) the sign-off (c) the greeting (d) the subject line
16. 16.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the greeting (b) the sign-off (c) the subject line (d) the main message
17. 17.🔍 Which is the odd one out? (a) a sensible email ID (b) no subject line (c) text-message spelling (d) emojis to a principal
18. 18.🔍 Which is the odd one out? (a) naming the attachment (b) short paragraphs (c) no subject line (d) a clear subject line
19. 19.📧 In a polite email, which comes first: a polite thank-you line or the subject line? (a) a polite thank-you line (b) the subject line
20. 20.🔍 Which is the odd one out? (a) a clear subject line (b) a polite greeting (c) naming the attachment (d) a silly email ID
21. 21.📧 Good or poor email habit: a sensible email ID? (a) a poor email habit (b) a good email habit
22. 22.📧 Good or poor email habit: one huge paragraph? (a) a poor email habit (b) a good email habit
23. 23.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
24. 24.🔍 Which is the odd one out? (a) signing with your name (b) emojis to a principal (c) a silly email ID (d) ALL CAPITAL LETTERS
25. 25.📧 Which part of an email is this? Dear Ma’am, (a) the subject line (b) the sign-off (c) the greeting (d) the main message
26. 26.📧 In a polite email, which comes first: why you are writing or the details? (a) why you are writing (b) the details
27. 27.📧 Good or poor email habit: forgetting the file? (a) a good email habit (b) a poor email habit
28. 28.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
29. 29.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
30. 30.✅ Before you press Send, what should you do? (a) read it once more (b) nothing (c) delete the subject (d) add ten emojis
31. 31.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the subject line (b) the sign-off (c) the main message (d) the greeting
32. 32.📧 What should the subject line do? (a) be a joke (b) sum up the email (c) be left blank (d) say hello
33. 33.🔍 Which is the odd one out? (a) a silly email ID (b) one huge paragraph (c) a clear subject line (d) ALL CAPITAL LETTERS
34. 34.📧 In a polite email, which comes first: the greeting or the details? (a) the greeting (b) the details
35. 35.📧 Good or poor email habit: a silly email ID? (a) a poor email habit (b) a good email habit
36. 36.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit
37. 37.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the subject line (b) the sign-off (c) the main message (d) the greeting
38. 38.Which of these is a poor email habit? (a) a clear subject line (b) signing with your name (c) a silly email ID (d) checking spelling
39. 39.📧 Good or poor email habit: text-message spelling? (a) a good email habit (b) a poor email habit
40. 40.📧 Good or poor email habit: replying within a day? (a) a good email habit (b) a poor email habit

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