Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 278 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.Which of these is a poor email habit? (a) ALL CAPITAL LETTERS (b) a polite greeting (c) short paragraphs (d) naming the attachment
2. 2.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the greeting (b) the subject line (c) the main message (d) the sign-off
3. 3.Which of these is a good email habit? (a) emojis to a principal (b) no subject line (c) ALL CAPITAL LETTERS (d) signing with your name
4. 4.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
5. 5.📧 In a polite email, which comes first: why you are writing or the sign-off? (a) why you are writing (b) the sign-off
6. 6.🔍 Which is the odd one out? (a) no subject line (b) no name at the end (c) a clear subject line (d) one huge paragraph
7. 7.📧 In a polite email, which comes first: why you are writing or the details? (a) why you are writing (b) the details
8. 8.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the greeting (b) the main message (c) the sign-off (d) the subject line
9. 9.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the greeting (b) the main message (c) the subject line (d) the sign-off
10. 10.🔍 Which is the odd one out? (a) text-message spelling (b) ALL CAPITAL LETTERS (c) emojis to a principal (d) short paragraphs
11. 11.📧 Good or poor email habit: one huge paragraph? (a) a poor email habit (b) a good email habit
12. 12.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
13. 13.📧 Good or poor email habit: no subject line? (a) a poor email habit (b) a good email habit
14. 14.📧 Which part of an email is this? With thanks, (a) the greeting (b) the sign-off (c) the subject line (d) the main message
15. 15.📧 Which part of an email is this? Dear Ms Sharma, (a) the subject line (b) the sign-off (c) the greeting (d) the main message
16. 16.✅ Before you press Send, what should you do? (a) delete the subject (b) nothing (c) read it once more (d) add ten emojis
17. 17.Which of these is a good email habit? (a) a silly email ID (b) ALL CAPITAL LETTERS (c) no subject line (d) a polite greeting
18. 18.📧 Which email ID is best for applications? (a) your pet’s nickname (b) a gaming handle (c) one based on your name (d) a funny nickname
19. 19.🔍 Which is the odd one out? (a) a silly email ID (b) forgetting the file (c) checking spelling (d) ALL CAPITAL LETTERS
20. 20.📧 Good or poor email habit: forgetting the file? (a) a good email habit (b) a poor email habit
21. 21.📧 Which part of an email is this? Thank you and regards, (a) the main message (b) the greeting (c) the subject line (d) the sign-off
22. 22.📧 Good or poor email habit: a silly email ID? (a) a good email habit (b) a poor email habit
23. 23.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the greeting (b) the sign-off (c) the main message (d) the subject line
24. 24.Which of these is a good email habit? (a) forgetting the file (b) emojis to a principal (c) a sensible email ID (d) text-message spelling
25. 25.📧 Good or poor email habit: no name at the end? (a) a poor email habit (b) a good email habit
26. 26.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the subject line (b) the main message (c) the sign-off (d) the greeting
27. 27.⏳ When is a good time to follow up on an unanswered email? (a) after a few working days (b) after ten minutes (c) never (d) every hour
28. 28.Which of these is a poor email habit? (a) a sensible email ID (b) one huge paragraph (c) checking spelling (d) a clear subject line
29. 29.📧 In a polite email, which comes first: the details or the greeting? (a) the details (b) the greeting
30. 30.Which of these is a poor email habit? (a) a clear subject line (b) no name at the end (c) naming the attachment (d) a polite greeting
31. 31.📧 Good or poor email habit: replying within a day? (a) a poor email habit (b) a good email habit
32. 32.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
33. 33.📧 In a polite email, which comes first: your full name or the greeting? (a) your full name (b) the greeting
34. 34.📧 In a polite email, which comes first: the subject line or the greeting? (a) the subject line (b) the greeting
35. 35.📧 What should the subject line do? (a) say hello (b) sum up the email (c) be a joke (d) be left blank
36. 36.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
37. 37.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a poor email habit (b) a good email habit
38. 38.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
39. 39.📧 In a polite email, which comes first: the sign-off or the subject line? (a) the sign-off (b) the subject line
40. 40.📧 Good or poor email habit: a polite greeting? (a) a poor email habit (b) a good email habit

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