Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 279 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.⏳ When is a good time to follow up on an unanswered email? (a) never (b) after a few working days (c) after ten minutes (d) every hour
2. 2.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
3. 3.Which of these is a poor email habit? (a) short paragraphs (b) a clear subject line (c) a silly email ID (d) a sensible email ID
4. 4.Which of these is a good email habit? (a) no name at the end (b) ALL CAPITAL LETTERS (c) no subject line (d) a sensible email ID
5. 5.🔍 Which is the odd one out? (a) one huge paragraph (b) a clear subject line (c) no name at the end (d) no subject line
6. 6.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
7. 7.📧 Which part of an email is this? Dear Sir, (a) the sign-off (b) the main message (c) the greeting (d) the subject line
8. 8.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the greeting (b) the subject line (c) the main message (d) the sign-off
9. 9.📧 Which part of an email is this? Dear Principal, (a) the greeting (b) the subject line (c) the main message (d) the sign-off
10. 10.✅ Before you press Send, what should you do? (a) nothing (b) add ten emojis (c) delete the subject (d) read it once more
11. 11.Which of these is a good email habit? (a) no subject line (b) replying within a day (c) text-message spelling (d) forgetting the file
12. 12.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the greeting (b) the sign-off (c) the main message (d) the subject line
13. 13.📧 Which email ID is best for applications? (a) one based on your name (b) your pet’s nickname (c) a funny nickname (d) a gaming handle
14. 14.🔍 Which is the odd one out? (a) a polite greeting (b) replying within a day (c) checking spelling (d) text-message spelling
15. 15.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
16. 16.Which of these is a poor email habit? (a) replying within a day (b) text-message spelling (c) a sensible email ID (d) a clear subject line
17. 17.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) one huge paragraph (c) a silly email ID (d) naming the attachment
18. 18.🔍 Which is the odd one out? (a) one huge paragraph (b) short paragraphs (c) forgetting the file (d) no subject line
19. 19.Which of these is a good email habit? (a) one huge paragraph (b) ALL CAPITAL LETTERS (c) short paragraphs (d) no subject line
20. 20.📧 Which part of an email is this? Regards, (a) the greeting (b) the subject line (c) the main message (d) the sign-off
21. 21.🏫 How should you write to a principal you have never met? (a) with many emojis (b) like a text to a friend (c) in all capitals (d) formally and briefly
22. 22.🔍 Which is the odd one out? (a) checking spelling (b) one huge paragraph (c) a clear subject line (d) replying within a day
23. 23.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the subject line (b) the main message (c) the sign-off (d) the greeting
24. 24.📎 You attached your résumé. What should the email say? (a) nothing about it (b) your password (c) only “see” (d) that a file is attached
25. 25.🔍 Which is the odd one out? (a) naming the attachment (b) a polite greeting (c) checking spelling (d) forgetting the file
26. 26.📧 Good or poor email habit: a silly email ID? (a) a good email habit (b) a poor email habit
27. 27.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
28. 28.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
29. 29.Which of these is a poor email habit? (a) a sensible email ID (b) replying within a day (c) emojis to a principal (d) checking spelling
30. 30.Which of these is a good email habit? (a) one huge paragraph (b) forgetting the file (c) no subject line (d) a clear subject line
31. 31.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit
32. 32.Which of these is a poor email habit? (a) replying within a day (b) one huge paragraph (c) signing with your name (d) a polite greeting
33. 33.Which of these is a good email habit? (a) forgetting the file (b) no subject line (c) naming the attachment (d) ALL CAPITAL LETTERS
34. 34.🔍 Which is the odd one out? (a) no subject line (b) a sensible email ID (c) signing with your name (d) short paragraphs
35. 35.Which of these is a poor email habit? (a) naming the attachment (b) ALL CAPITAL LETTERS (c) checking spelling (d) a sensible email ID
36. 36.Which of these is a poor email habit? (a) forgetting the file (b) a clear subject line (c) checking spelling (d) replying within a day
37. 37.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
38. 38.🔍 Which is the odd one out? (a) forgetting the file (b) ALL CAPITAL LETTERS (c) one huge paragraph (d) replying within a day
39. 39.📧 Good or poor email habit: replying within a day? (a) a poor email habit (b) a good email habit
40. 40.📧 Which part of an email is this? With thanks, (a) the subject line (b) the main message (c) the sign-off (d) the greeting

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