Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 280 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Good or poor email habit: no subject line? (a) a poor email habit (b) a good email habit
2. 2.📧 Good or poor email habit: short paragraphs? (a) a good email habit (b) a poor email habit
3. 3.Which of these is a good email habit? (a) a silly email ID (b) no subject line (c) naming the attachment (d) emojis to a principal
4. 4.📧 What should the subject line do? (a) be left blank (b) say hello (c) be a joke (d) sum up the email
5. 5.🔍 Which is the odd one out? (a) a polite greeting (b) a clear subject line (c) emojis to a principal (d) checking spelling
6. 6.📧 Which email ID is best for applications? (a) your pet’s nickname (b) a gaming handle (c) one based on your name (d) a funny nickname
7. 7.🔍 Which is the odd one out? (a) a clear subject line (b) naming the attachment (c) one huge paragraph (d) a sensible email ID
8. 8.⏳ When is a good time to follow up on an unanswered email? (a) never (b) after a few working days (c) after ten minutes (d) every hour
9. 9.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the sign-off (b) the greeting (c) the subject line (d) the main message
10. 10.🔍 Which is the odd one out? (a) no name at the end (b) no subject line (c) ALL CAPITAL LETTERS (d) replying within a day
11. 11.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting
12. 12.📧 Which part of an email is this? With thanks, (a) the greeting (b) the sign-off (c) the main message (d) the subject line
13. 13.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the subject line (b) the greeting (c) the main message (d) the sign-off
14. 14.📧 Which part of an email is this? Dear Ms Sharma, (a) the subject line (b) the sign-off (c) the greeting (d) the main message
15. 15.🔍 Which is the odd one out? (a) short paragraphs (b) checking spelling (c) ALL CAPITAL LETTERS (d) a sensible email ID
16. 16.🔍 Which is the odd one out? (a) no subject line (b) forgetting the file (c) ALL CAPITAL LETTERS (d) naming the attachment
17. 17.📧 Which part of an email is this? Dear Sir, (a) the subject line (b) the sign-off (c) the greeting (d) the main message
18. 18.📧 Which part of an email is this? Regards, (a) the sign-off (b) the greeting (c) the main message (d) the subject line
19. 19.Which of these is a poor email habit? (a) a polite greeting (b) checking spelling (c) one huge paragraph (d) a sensible email ID
20. 20.Which of these is a good email habit? (a) text-message spelling (b) ALL CAPITAL LETTERS (c) a clear subject line (d) one huge paragraph
21. 21.📎 You attached your résumé. What should the email say? (a) only “see” (b) that a file is attached (c) your password (d) nothing about it
22. 22.📧 Good or poor email habit: one huge paragraph? (a) a good email habit (b) a poor email habit
23. 23.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
24. 24.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
25. 25.📧 In a polite email, which comes first: the subject line or the sign-off? (a) the subject line (b) the sign-off
26. 26.📧 In a polite email, which comes first: the subject line or the greeting? (a) the subject line (b) the greeting
27. 27.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
28. 28.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
29. 29.📧 Which part of an email is this? Dear Principal, (a) the subject line (b) the sign-off (c) the main message (d) the greeting
30. 30.✅ Before you press Send, what should you do? (a) delete the subject (b) read it once more (c) add ten emojis (d) nothing
31. 31.📧 In a polite email, which comes first: a polite thank-you line or why you are writing? (a) a polite thank-you line (b) why you are writing
32. 32.📧 Good or poor email habit: a sensible email ID? (a) a poor email habit (b) a good email habit
33. 33.📧 Which part of an email is this? Dear Ma’am, (a) the sign-off (b) the greeting (c) the subject line (d) the main message
34. 34.📧 In a polite email, which comes first: why you are writing or a polite thank-you line? (a) why you are writing (b) a polite thank-you line
35. 35.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
36. 36.📧 Good or poor email habit: a polite greeting? (a) a poor email habit (b) a good email habit
37. 37.Which of these is a good email habit? (a) replying within a day (b) no name at the end (c) forgetting the file (d) a silly email ID
38. 38.📧 Good or poor email habit: replying within a day? (a) a good email habit (b) a poor email habit
39. 39.🏫 How should you write to a principal you have never met? (a) with many emojis (b) formally and briefly (c) in all capitals (d) like a text to a friend
40. 40.Which of these is a poor email habit? (a) checking spelling (b) forgetting the file (c) a clear subject line (d) short paragraphs

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