Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 29 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.⏳ When is a good time to follow up on an unanswered email? (a) after a few working days (b) every hour (c) never (d) after ten minutes
2. 2.📧 What should the subject line do? (a) be left blank (b) say hello (c) sum up the email (d) be a joke
3. 3.📧 Good or poor email habit: forgetting the file? (a) a good email habit (b) a poor email habit
4. 4.Which of these is a good email habit? (a) replying within a day (b) no subject line (c) no name at the end (d) emojis to a principal
5. 5.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
6. 6.📧 Good or poor email habit: replying within a day? (a) a poor email habit (b) a good email habit
7. 7.📧 Good or poor email habit: a silly email ID? (a) a poor email habit (b) a good email habit
8. 8.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
9. 9.📧 Which part of an email is this? Dear Ms Sharma, (a) the sign-off (b) the greeting (c) the main message (d) the subject line
10. 10.📧 Which part of an email is this? Dear Sir, (a) the subject line (b) the sign-off (c) the main message (d) the greeting
11. 11.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the greeting (b) the main message (c) the subject line (d) the sign-off
12. 12.📧 In a polite email, which comes first: the details or the sign-off? (a) the details (b) the sign-off
13. 13.Which of these is a good email habit? (a) no subject line (b) ALL CAPITAL LETTERS (c) a polite greeting (d) forgetting the file
14. 14.Which of these is a poor email habit? (a) signing with your name (b) a polite greeting (c) replying within a day (d) a silly email ID
15. 15.✅ Before you press Send, what should you do? (a) nothing (b) add ten emojis (c) delete the subject (d) read it once more
16. 16.📧 Which part of an email is this? Regards, (a) the sign-off (b) the main message (c) the subject line (d) the greeting
17. 17.Which of these is a poor email habit? (a) a clear subject line (b) no name at the end (c) checking spelling (d) a polite greeting
18. 18.🔍 Which is the odd one out? (a) signing with your name (b) one huge paragraph (c) text-message spelling (d) ALL CAPITAL LETTERS
19. 19.🔍 Which is the odd one out? (a) short paragraphs (b) a polite greeting (c) ALL CAPITAL LETTERS (d) a clear subject line
20. 20.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
21. 21.📧 Good or poor email habit: text-message spelling? (a) a poor email habit (b) a good email habit
22. 22.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the greeting (b) the main message (c) the sign-off (d) the subject line
23. 23.📧 In a polite email, which comes first: the subject line or the greeting? (a) the subject line (b) the greeting
24. 24.🏫 How should you write to a principal you have never met? (a) formally and briefly (b) with many emojis (c) like a text to a friend (d) in all capitals
25. 25.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the greeting (b) the subject line (c) the sign-off (d) the main message
26. 26.Which of these is a poor email habit? (a) a polite greeting (b) short paragraphs (c) checking spelling (d) ALL CAPITAL LETTERS
27. 27.📧 Which email ID is best for applications? (a) a gaming handle (b) one based on your name (c) your pet’s nickname (d) a funny nickname
28. 28.🔍 Which is the odd one out? (a) short paragraphs (b) checking spelling (c) a sensible email ID (d) forgetting the file
29. 29.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) naming the attachment (c) forgetting the file (d) one huge paragraph
30. 30.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the sign-off (b) the main message (c) the subject line (d) the greeting
31. 31.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the subject line (b) the greeting (c) the main message (d) the sign-off
32. 32.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
33. 33.Which of these is a good email habit? (a) no subject line (b) no name at the end (c) one huge paragraph (d) checking spelling
34. 34.📧 Good or poor email habit: short paragraphs? (a) a good email habit (b) a poor email habit
35. 35.📧 Which part of an email is this? With thanks, (a) the subject line (b) the greeting (c) the sign-off (d) the main message
36. 36.Which of these is a good email habit? (a) one huge paragraph (b) a clear subject line (c) ALL CAPITAL LETTERS (d) forgetting the file
37. 37.📧 Good or poor email habit: a sensible email ID? (a) a good email habit (b) a poor email habit
38. 38.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
39. 39.📧 In a polite email, which comes first: your full name or the subject line? (a) your full name (b) the subject line
40. 40.📧 In a polite email, which comes first: the greeting or the subject line? (a) the greeting (b) the subject line

Free interview skills lessons, practice and worksheets at talentjr.in/interview-skills-for-students