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Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 281 · 40 questions
TalentJR

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

NameDateTime takenScore ___ / 40
  1. 1.Which of these is a poor email habit? (a) replying within a day (b) naming the attachment (c) ALL CAPITAL LETTERS (d) signing with your name
  2. 2.📧 Which email ID is best for applications? (a) a gaming handle (b) a funny nickname (c) your pet’s nickname (d) one based on your name
  3. 3.🔍 Which is the odd one out? (a) no subject line (b) checking spelling (c) a clear subject line (d) signing with your name
  4. 4.📧 What should the subject line do? (a) say hello (b) be left blank (c) sum up the email (d) be a joke
  5. 5.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
  6. 6.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the sign-off (b) the main message (c) the greeting (d) the subject line
  7. 7.📧 Which part of an email is this? Thank you and regards, (a) the main message (b) the greeting (c) the subject line (d) the sign-off
  8. 8.📧 In a polite email, which comes first: the details or the subject line? (a) the details (b) the subject line
  9. 9.🔍 Which is the odd one out? (a) a clear subject line (b) emojis to a principal (c) a sensible email ID (d) signing with your name
  10. 10.📧 Good or poor email habit: one huge paragraph? (a) a good email habit (b) a poor email habit
  11. 11.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) with many emojis (c) in all capitals (d) formally and briefly
  12. 12.📧 Which part of an email is this? Regards, (a) the greeting (b) the subject line (c) the sign-off (d) the main message
  13. 13.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the greeting (b) the subject line (c) the main message (d) the sign-off
  14. 14.Which of these is a poor email habit? (a) a polite greeting (b) replying within a day (c) forgetting the file (d) a clear subject line
  15. 15.🔍 Which is the odd one out? (a) naming the attachment (b) signing with your name (c) no name at the end (d) a polite greeting
  16. 16.📧 Which part of an email is this? Dear Ms Sharma, (a) the sign-off (b) the subject line (c) the greeting (d) the main message
  17. 17.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
  18. 18.📧 In a polite email, which comes first: why you are writing or the details? (a) why you are writing (b) the details
  19. 19.📧 Which part of an email is this? Yours sincerely, (a) the subject line (b) the main message (c) the greeting (d) the sign-off
  20. 20.📧 Which part of an email is this? With thanks, (a) the greeting (b) the main message (c) the subject line (d) the sign-off
  21. 21.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit
  22. 22.🔍 Which is the odd one out? (a) checking spelling (b) replying within a day (c) text-message spelling (d) a sensible email ID
  23. 23.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
  24. 24.🔍 Which is the odd one out? (a) emojis to a principal (b) a polite greeting (c) text-message spelling (d) a silly email ID
  25. 25.Which of these is a poor email habit? (a) short paragraphs (b) signing with your name (c) no subject line (d) replying within a day
  26. 26.📧 Good or poor email habit: forgetting the file? (a) a good email habit (b) a poor email habit
  27. 27.📧 In a polite email, which comes first: the subject line or your full name? (a) the subject line (b) your full name
  28. 28.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
  29. 29.Which of these is a good email habit? (a) a sensible email ID (b) one huge paragraph (c) no name at the end (d) a silly email ID
  30. 30.📧 Which part of an email is this? Dear Sir, (a) the main message (b) the subject line (c) the greeting (d) the sign-off
  31. 31.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the greeting (b) the subject line (c) the main message (d) the sign-off
  32. 32.📧 Which part of an email is this? Dear Principal, (a) the main message (b) the subject line (c) the sign-off (d) the greeting
  33. 33.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the main message (b) the sign-off (c) the greeting (d) the subject line
  34. 34.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the greeting (b) the subject line (c) the sign-off (d) the main message
  35. 35.📧 In a polite email, which comes first: the greeting or a polite thank-you line? (a) the greeting (b) a polite thank-you line
  36. 36.📧 In a polite email, which comes first: why you are writing or the sign-off? (a) why you are writing (b) the sign-off
  37. 37.Which of these is a good email habit? (a) signing with your name (b) text-message spelling (c) ALL CAPITAL LETTERS (d) emojis to a principal
  38. 38.📧 Which part of an email is this? Dear Ma’am, (a) the main message (b) the sign-off (c) the subject line (d) the greeting
  39. 39.🔍 Which is the odd one out? (a) naming the attachment (b) a sensible email ID (c) a polite greeting (d) a silly email ID
  40. 40.📧 In a polite email, which comes first: your full name or the greeting? (a) your full name (b) the greeting

Answer key

  1. ALL CAPITAL LETTERS
  2. one based on your name
  3. no subject line
  4. sum up the email
  5. a good email habit
  6. the subject line
  7. the sign-off
  8. the subject line
  9. emojis to a principal
  10. a poor email habit
  11. formally and briefly
  12. the sign-off
  13. the subject line
  14. forgetting the file
  15. no name at the end
  16. the greeting
  17. a good email habit
  18. why you are writing
  19. the sign-off
  20. the sign-off
  21. a poor email habit
  22. text-message spelling
  23. a good email habit
  24. a polite greeting
  25. no subject line
  26. a poor email habit
  27. the subject line
  28. the sign-off
  29. a sensible email ID
  30. the greeting
  31. the main message
  32. the greeting
  33. the subject line
  34. the subject line
  35. the greeting
  36. why you are writing
  37. signing with your name
  38. the greeting
  39. a silly email ID
  40. the greeting

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