Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 283 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the sign-off (b) the greeting (c) the subject line (d) the main message
2. 2.📧 In a polite email, which comes first: the details or the subject line? (a) the details (b) the subject line
3. 3.Which of these is a good email habit? (a) a silly email ID (b) one huge paragraph (c) ALL CAPITAL LETTERS (d) short paragraphs
4. 4.🔍 Which is the odd one out? (a) one huge paragraph (b) no subject line (c) ALL CAPITAL LETTERS (d) replying within a day
5. 5.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
6. 6.📧 Good or poor email habit: replying within a day? (a) a poor email habit (b) a good email habit
7. 7.📧 What should the subject line do? (a) be a joke (b) say hello (c) be left blank (d) sum up the email
8. 8.Which of these is a good email habit? (a) signing with your name (b) no subject line (c) ALL CAPITAL LETTERS (d) a silly email ID
9. 9.⏳ When is a good time to follow up on an unanswered email? (a) after a few working days (b) never (c) after ten minutes (d) every hour
10. 10.📧 Which email ID is best for applications? (a) your pet’s nickname (b) a funny nickname (c) one based on your name (d) a gaming handle
11. 11.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
12. 12.📧 Good or poor email habit: no name at the end? (a) a poor email habit (b) a good email habit
13. 13.Which of these is a poor email habit? (a) a silly email ID (b) replying within a day (c) a sensible email ID (d) naming the attachment
14. 14.📧 In a polite email, which comes first: why you are writing or the subject line? (a) why you are writing (b) the subject line
15. 15.🔍 Which is the odd one out? (a) signing with your name (b) naming the attachment (c) a clear subject line (d) no subject line
16. 16.🔍 Which is the odd one out? (a) short paragraphs (b) replying within a day (c) emojis to a principal (d) checking spelling
17. 17.🏫 How should you write to a principal you have never met? (a) with many emojis (b) like a text to a friend (c) formally and briefly (d) in all capitals
18. 18.🔍 Which is the odd one out? (a) a clear subject line (b) no name at the end (c) naming the attachment (d) a polite greeting
19. 19.📧 Which part of an email is this? Dear Ma’am, (a) the greeting (b) the sign-off (c) the main message (d) the subject line
20. 20.Which of these is a poor email habit? (a) ALL CAPITAL LETTERS (b) signing with your name (c) short paragraphs (d) a clear subject line
21. 21.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
22. 22.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
23. 23.📧 Which part of an email is this? Dear Principal, (a) the sign-off (b) the greeting (c) the main message (d) the subject line
24. 24.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
25. 25.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the subject line (b) the sign-off (c) the greeting (d) the main message
26. 26.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the sign-off (b) the main message (c) the greeting (d) the subject line
27. 27.📧 In a polite email, which comes first: the subject line or a polite thank-you line? (a) the subject line (b) a polite thank-you line
28. 28.Which of these is a poor email habit? (a) checking spelling (b) one huge paragraph (c) naming the attachment (d) a clear subject line
29. 29.📧 In a polite email, which comes first: the details or the greeting? (a) the details (b) the greeting
30. 30.Which of these is a good email habit? (a) forgetting the file (b) no name at the end (c) a polite greeting (d) no subject line
31. 31.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
32. 32.🔍 Which is the odd one out? (a) text-message spelling (b) no subject line (c) forgetting the file (d) a clear subject line
33. 33.📧 Good or poor email habit: no subject line? (a) a poor email habit (b) a good email habit
34. 34.📧 Which part of an email is this? Thank you and regards, (a) the greeting (b) the subject line (c) the sign-off (d) the main message
35. 35.📧 Which part of an email is this? Regards, (a) the greeting (b) the subject line (c) the sign-off (d) the main message
36. 36.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
37. 37.Which of these is a poor email habit? (a) signing with your name (b) text-message spelling (c) short paragraphs (d) a polite greeting
38. 38.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting
39. 39.🔍 Which is the odd one out? (a) text-message spelling (b) a silly email ID (c) short paragraphs (d) no subject line
40. 40.📧 Good or poor email habit: emojis to a principal? (a) a poor email habit (b) a good email habit

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