Communication Skills Worksheet: Email Manners
Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.
NameDateTime takenScore ___ / 40
- 1.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) a silly email ID (c) no name at the end (d) naming the attachment
- 2.📧 In a polite email, which comes first: a polite thank-you line or why you are writing? (a) a polite thank-you line (b) why you are writing
- 3.🔍 Which is the odd one out? (a) checking spelling (b) emojis to a principal (c) a sensible email ID (d) a clear subject line
- 4.🔍 Which is the odd one out? (a) a polite greeting (b) short paragraphs (c) one huge paragraph (d) a sensible email ID
- 5.Which of these is a poor email habit? (a) replying within a day (b) a polite greeting (c) checking spelling (d) emojis to a principal
- 6.📧 Good or poor email habit: signing with your name? (a) a good email habit (b) a poor email habit
- 7.Which of these is a good email habit? (a) a clear subject line (b) forgetting the file (c) no subject line (d) emojis to a principal
- 8.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
- 9.🏫 How should you write to a principal you have never met? (a) with many emojis (b) like a text to a friend (c) in all capitals (d) formally and briefly
- 10.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the sign-off (b) the subject line (c) the greeting (d) the main message
- 11.Which of these is a poor email habit? (a) naming the attachment (b) text-message spelling (c) a sensible email ID (d) short paragraphs
- 12.📧 In a polite email, which comes first: the sign-off or the subject line? (a) the sign-off (b) the subject line
- 13.📧 Good or poor email habit: replying within a day? (a) a good email habit (b) a poor email habit
- 14.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
- 15.📧 In a polite email, which comes first: the greeting or the sign-off? (a) the greeting (b) the sign-off
- 16.🔍 Which is the odd one out? (a) replying within a day (b) naming the attachment (c) a clear subject line (d) no name at the end
- 17.📧 Which part of an email is this? Dear Ms Sharma, (a) the main message (b) the sign-off (c) the greeting (d) the subject line
- 18.📧 In a polite email, which comes first: the subject line or a polite thank-you line? (a) the subject line (b) a polite thank-you line
- 19.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) one huge paragraph (c) checking spelling (d) no subject line
- 20.Which of these is a good email habit? (a) forgetting the file (b) short paragraphs (c) a silly email ID (d) emojis to a principal
- 21.Which of these is a poor email habit? (a) signing with your name (b) a polite greeting (c) no subject line (d) a sensible email ID
- 22.⏳ When is a good time to follow up on an unanswered email? (a) never (b) every hour (c) after a few working days (d) after ten minutes
- 23.📧 Which email ID is best for applications? (a) a funny nickname (b) your pet’s nickname (c) a gaming handle (d) one based on your name
- 24.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
- 25.📧 Good or poor email habit: a polite greeting? (a) a poor email habit (b) a good email habit
- 26.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the main message (b) the subject line (c) the sign-off (d) the greeting
- 27.📎 You attached your résumé. What should the email say? (a) nothing about it (b) only “see” (c) your password (d) that a file is attached
- 28.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit
- 29.📧 In a polite email, which comes first: the greeting or the subject line? (a) the greeting (b) the subject line
- 30.📧 Good or poor email habit: a sensible email ID? (a) a poor email habit (b) a good email habit
- 31.Which of these is a poor email habit? (a) no name at the end (b) replying within a day (c) a clear subject line (d) signing with your name
- 32.🔍 Which is the odd one out? (a) replying within a day (b) ALL CAPITAL LETTERS (c) signing with your name (d) short paragraphs
- 33.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the sign-off (b) the subject line (c) the main message (d) the greeting
- 34.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
- 35.🔍 Which is the odd one out? (a) a clear subject line (b) replying within a day (c) a sensible email ID (d) a silly email ID
- 36.📧 Which part of an email is this? Dear Ma’am, (a) the subject line (b) the greeting (c) the sign-off (d) the main message
- 37.🔍 Which is the odd one out? (a) emojis to a principal (b) no name at the end (c) text-message spelling (d) short paragraphs
- 38.📧 In a polite email, which comes first: the sign-off or why you are writing? (a) the sign-off (b) why you are writing
- 39.🔍 Which is the odd one out? (a) no name at the end (b) a clear subject line (c) one huge paragraph (d) no subject line
- 40.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
Answer key
- naming the attachment
- why you are writing
- emojis to a principal
- one huge paragraph
- emojis to a principal
- a good email habit
- a clear subject line
- a good email habit
- formally and briefly
- the subject line
- text-message spelling
- the subject line
- a good email habit
- a good email habit
- the greeting
- no name at the end
- the greeting
- the subject line
- checking spelling
- short paragraphs
- no subject line
- after a few working days
- one based on your name
- the sign-off
- a good email habit
- the subject line
- that a file is attached
- a poor email habit
- the subject line
- a good email habit
- no name at the end
- ALL CAPITAL LETTERS
- the subject line
- a good email habit
- a silly email ID
- the greeting
- short paragraphs
- why you are writing
- a clear subject line
- a good email habit
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