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Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 284 · 40 questions
TalentJR

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

NameDateTime takenScore ___ / 40
  1. 1.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) a silly email ID (c) no name at the end (d) naming the attachment
  2. 2.📧 In a polite email, which comes first: a polite thank-you line or why you are writing? (a) a polite thank-you line (b) why you are writing
  3. 3.🔍 Which is the odd one out? (a) checking spelling (b) emojis to a principal (c) a sensible email ID (d) a clear subject line
  4. 4.🔍 Which is the odd one out? (a) a polite greeting (b) short paragraphs (c) one huge paragraph (d) a sensible email ID
  5. 5.Which of these is a poor email habit? (a) replying within a day (b) a polite greeting (c) checking spelling (d) emojis to a principal
  6. 6.📧 Good or poor email habit: signing with your name? (a) a good email habit (b) a poor email habit
  7. 7.Which of these is a good email habit? (a) a clear subject line (b) forgetting the file (c) no subject line (d) emojis to a principal
  8. 8.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
  9. 9.🏫 How should you write to a principal you have never met? (a) with many emojis (b) like a text to a friend (c) in all capitals (d) formally and briefly
  10. 10.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the sign-off (b) the subject line (c) the greeting (d) the main message
  11. 11.Which of these is a poor email habit? (a) naming the attachment (b) text-message spelling (c) a sensible email ID (d) short paragraphs
  12. 12.📧 In a polite email, which comes first: the sign-off or the subject line? (a) the sign-off (b) the subject line
  13. 13.📧 Good or poor email habit: replying within a day? (a) a good email habit (b) a poor email habit
  14. 14.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
  15. 15.📧 In a polite email, which comes first: the greeting or the sign-off? (a) the greeting (b) the sign-off
  16. 16.🔍 Which is the odd one out? (a) replying within a day (b) naming the attachment (c) a clear subject line (d) no name at the end
  17. 17.📧 Which part of an email is this? Dear Ms Sharma, (a) the main message (b) the sign-off (c) the greeting (d) the subject line
  18. 18.📧 In a polite email, which comes first: the subject line or a polite thank-you line? (a) the subject line (b) a polite thank-you line
  19. 19.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) one huge paragraph (c) checking spelling (d) no subject line
  20. 20.Which of these is a good email habit? (a) forgetting the file (b) short paragraphs (c) a silly email ID (d) emojis to a principal
  21. 21.Which of these is a poor email habit? (a) signing with your name (b) a polite greeting (c) no subject line (d) a sensible email ID
  22. 22.⏳ When is a good time to follow up on an unanswered email? (a) never (b) every hour (c) after a few working days (d) after ten minutes
  23. 23.📧 Which email ID is best for applications? (a) a funny nickname (b) your pet’s nickname (c) a gaming handle (d) one based on your name
  24. 24.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
  25. 25.📧 Good or poor email habit: a polite greeting? (a) a poor email habit (b) a good email habit
  26. 26.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the main message (b) the subject line (c) the sign-off (d) the greeting
  27. 27.📎 You attached your résumé. What should the email say? (a) nothing about it (b) only “see” (c) your password (d) that a file is attached
  28. 28.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit
  29. 29.📧 In a polite email, which comes first: the greeting or the subject line? (a) the greeting (b) the subject line
  30. 30.📧 Good or poor email habit: a sensible email ID? (a) a poor email habit (b) a good email habit
  31. 31.Which of these is a poor email habit? (a) no name at the end (b) replying within a day (c) a clear subject line (d) signing with your name
  32. 32.🔍 Which is the odd one out? (a) replying within a day (b) ALL CAPITAL LETTERS (c) signing with your name (d) short paragraphs
  33. 33.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the sign-off (b) the subject line (c) the main message (d) the greeting
  34. 34.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
  35. 35.🔍 Which is the odd one out? (a) a clear subject line (b) replying within a day (c) a sensible email ID (d) a silly email ID
  36. 36.📧 Which part of an email is this? Dear Ma’am, (a) the subject line (b) the greeting (c) the sign-off (d) the main message
  37. 37.🔍 Which is the odd one out? (a) emojis to a principal (b) no name at the end (c) text-message spelling (d) short paragraphs
  38. 38.📧 In a polite email, which comes first: the sign-off or why you are writing? (a) the sign-off (b) why you are writing
  39. 39.🔍 Which is the odd one out? (a) no name at the end (b) a clear subject line (c) one huge paragraph (d) no subject line
  40. 40.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit

Answer key

  1. naming the attachment
  2. why you are writing
  3. emojis to a principal
  4. one huge paragraph
  5. emojis to a principal
  6. a good email habit
  7. a clear subject line
  8. a good email habit
  9. formally and briefly
  10. the subject line
  11. text-message spelling
  12. the subject line
  13. a good email habit
  14. a good email habit
  15. the greeting
  16. no name at the end
  17. the greeting
  18. the subject line
  19. checking spelling
  20. short paragraphs
  21. no subject line
  22. after a few working days
  23. one based on your name
  24. the sign-off
  25. a good email habit
  26. the subject line
  27. that a file is attached
  28. a poor email habit
  29. the subject line
  30. a good email habit
  31. no name at the end
  32. ALL CAPITAL LETTERS
  33. the subject line
  34. a good email habit
  35. a silly email ID
  36. the greeting
  37. short paragraphs
  38. why you are writing
  39. a clear subject line
  40. a good email habit

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