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Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 285 · 40 questions
TalentJR

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

NameDateTime takenScore ___ / 40
  1. 1.Which of these is a poor email habit? (a) short paragraphs (b) replying within a day (c) a sensible email ID (d) emojis to a principal
  2. 2.Which of these is a poor email habit? (a) naming the attachment (b) ALL CAPITAL LETTERS (c) a clear subject line (d) replying within a day
  3. 3.📧 In a polite email, which comes first: the details or the greeting? (a) the details (b) the greeting
  4. 4.🔍 Which is the odd one out? (a) emojis to a principal (b) no name at the end (c) naming the attachment (d) text-message spelling
  5. 5.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit
  6. 6.🔍 Which is the odd one out? (a) checking spelling (b) forgetting the file (c) naming the attachment (d) replying within a day
  7. 7.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
  8. 8.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) after ten minutes (c) after a few working days (d) never
  9. 9.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a poor email habit (b) a good email habit
  10. 10.📧 Which part of an email is this? Yours sincerely, (a) the greeting (b) the main message (c) the subject line (d) the sign-off
  11. 11.🔍 Which is the odd one out? (a) replying within a day (b) short paragraphs (c) text-message spelling (d) a clear subject line
  12. 12.🔍 Which is the odd one out? (a) a clear subject line (b) naming the attachment (c) ALL CAPITAL LETTERS (d) signing with your name
  13. 13.Which of these is a good email habit? (a) a polite greeting (b) one huge paragraph (c) emojis to a principal (d) no name at the end
  14. 14.Which of these is a poor email habit? (a) a sensible email ID (b) short paragraphs (c) naming the attachment (d) one huge paragraph
  15. 15.Which of these is a poor email habit? (a) checking spelling (b) a polite greeting (c) no name at the end (d) naming the attachment
  16. 16.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
  17. 17.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
  18. 18.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
  19. 19.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the main message (b) the subject line (c) the sign-off (d) the greeting
  20. 20.📧 In a polite email, which comes first: the subject line or the details? (a) the subject line (b) the details
  21. 21.Which of these is a poor email habit? (a) checking spelling (b) a silly email ID (c) naming the attachment (d) replying within a day
  22. 22.🔍 Which is the odd one out? (a) no name at the end (b) one huge paragraph (c) emojis to a principal (d) a polite greeting
  23. 23.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
  24. 24.🔍 Which is the odd one out? (a) emojis to a principal (b) text-message spelling (c) one huge paragraph (d) short paragraphs
  25. 25.📧 In a polite email, which comes first: the subject line or the greeting? (a) the subject line (b) the greeting
  26. 26.🔍 Which is the odd one out? (a) a clear subject line (b) no name at the end (c) one huge paragraph (d) ALL CAPITAL LETTERS
  27. 27.📧 Which part of an email is this? Dear Sir, (a) the subject line (b) the main message (c) the greeting (d) the sign-off
  28. 28.Which of these is a good email habit? (a) a silly email ID (b) forgetting the file (c) no name at the end (d) short paragraphs
  29. 29.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
  30. 30.📧 Which part of an email is this? Dear Principal, (a) the subject line (b) the sign-off (c) the greeting (d) the main message
  31. 31.📧 In a polite email, which comes first: the greeting or the subject line? (a) the greeting (b) the subject line
  32. 32.🏫 How should you write to a principal you have never met? (a) formally and briefly (b) like a text to a friend (c) in all capitals (d) with many emojis
  33. 33.📧 Good or poor email habit: text-message spelling? (a) a good email habit (b) a poor email habit
  34. 34.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the subject line (b) the sign-off (c) the greeting (d) the main message
  35. 35.📧 Which email ID is best for applications? (a) one based on your name (b) a gaming handle (c) a funny nickname (d) your pet’s nickname
  36. 36.📧 Which part of an email is this? Thank you and regards, (a) the main message (b) the sign-off (c) the subject line (d) the greeting
  37. 37.📧 Good or poor email habit: no subject line? (a) a poor email habit (b) a good email habit
  38. 38.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the subject line (b) the greeting (c) the main message (d) the sign-off
  39. 39.📧 In a polite email, which comes first: why you are writing or the sign-off? (a) why you are writing (b) the sign-off
  40. 40.Which of these is a good email habit? (a) a sensible email ID (b) a silly email ID (c) forgetting the file (d) emojis to a principal

Answer key

  1. emojis to a principal
  2. ALL CAPITAL LETTERS
  3. the greeting
  4. naming the attachment
  5. a poor email habit
  6. forgetting the file
  7. a good email habit
  8. after a few working days
  9. a poor email habit
  10. the sign-off
  11. text-message spelling
  12. ALL CAPITAL LETTERS
  13. a polite greeting
  14. one huge paragraph
  15. no name at the end
  16. a polite thank-you line
  17. the details
  18. the details
  19. the subject line
  20. the subject line
  21. a silly email ID
  22. a polite greeting
  23. the sign-off
  24. short paragraphs
  25. the subject line
  26. a clear subject line
  27. the greeting
  28. short paragraphs
  29. the sign-off
  30. the greeting
  31. the subject line
  32. formally and briefly
  33. a poor email habit
  34. the main message
  35. one based on your name
  36. the sign-off
  37. a poor email habit
  38. the subject line
  39. why you are writing
  40. a sensible email ID

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