Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 286 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.Which of these is a good email habit? (a) checking spelling (b) text-message spelling (c) one huge paragraph (d) no name at the end
2. 2.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the main message (b) the sign-off (c) the greeting (d) the subject line
3. 3.Which of these is a poor email habit? (a) replying within a day (b) a sensible email ID (c) a polite greeting (d) no name at the end
4. 4.🏫 How should you write to a principal you have never met? (a) with many emojis (b) formally and briefly (c) like a text to a friend (d) in all capitals
5. 5.Which of these is a poor email habit? (a) checking spelling (b) signing with your name (c) one huge paragraph (d) naming the attachment
6. 6.🔍 Which is the odd one out? (a) a clear subject line (b) a sensible email ID (c) one huge paragraph (d) checking spelling
7. 7.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
8. 8.📧 Which part of an email is this? Regards, (a) the subject line (b) the greeting (c) the main message (d) the sign-off
9. 9.🔍 Which is the odd one out? (a) a clear subject line (b) a polite greeting (c) replying within a day (d) ALL CAPITAL LETTERS
10. 10.✅ Before you press Send, what should you do? (a) add ten emojis (b) read it once more (c) delete the subject (d) nothing
11. 11.📧 Good or poor email habit: a polite greeting? (a) a good email habit (b) a poor email habit
12. 12.📧 Which email ID is best for applications? (a) a funny nickname (b) a gaming handle (c) one based on your name (d) your pet’s nickname
13. 13.📧 Which part of an email is this? Dear Sir, (a) the main message (b) the subject line (c) the sign-off (d) the greeting
14. 14.📧 Which part of an email is this? Thank you and regards, (a) the subject line (b) the sign-off (c) the greeting (d) the main message
15. 15.🔍 Which is the odd one out? (a) no subject line (b) emojis to a principal (c) one huge paragraph (d) replying within a day
16. 16.⏳ When is a good time to follow up on an unanswered email? (a) after ten minutes (b) after a few working days (c) never (d) every hour
17. 17.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
18. 18.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
19. 19.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) signing with your name (c) one huge paragraph (d) no name at the end
20. 20.📧 In a polite email, which comes first: the greeting or the sign-off? (a) the greeting (b) the sign-off
21. 21.Which of these is a poor email habit? (a) signing with your name (b) ALL CAPITAL LETTERS (c) naming the attachment (d) a polite greeting
22. 22.Which of these is a poor email habit? (a) signing with your name (b) a clear subject line (c) no subject line (d) short paragraphs
23. 23.📧 Good or poor email habit: forgetting the file? (a) a good email habit (b) a poor email habit
24. 24.Which of these is a good email habit? (a) no subject line (b) ALL CAPITAL LETTERS (c) one huge paragraph (d) signing with your name
25. 25.🔍 Which is the odd one out? (a) one huge paragraph (b) ALL CAPITAL LETTERS (c) a clear subject line (d) no subject line
26. 26.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
27. 27.📧 In a polite email, which comes first: the greeting or why you are writing? (a) the greeting (b) why you are writing
28. 28.Which of these is a good email habit? (a) emojis to a principal (b) a clear subject line (c) forgetting the file (d) text-message spelling
29. 29.📧 Good or poor email habit: a sensible email ID? (a) a good email habit (b) a poor email habit
30. 30.📧 Good or poor email habit: short paragraphs? (a) a good email habit (b) a poor email habit
31. 31.📧 Good or poor email habit: signing with your name? (a) a good email habit (b) a poor email habit
32. 32.🔍 Which is the odd one out? (a) short paragraphs (b) a polite greeting (c) forgetting the file (d) checking spelling
33. 33.📧 Which part of an email is this? Dear Ms Sharma, (a) the sign-off (b) the subject line (c) the greeting (d) the main message
34. 34.Which of these is a good email habit? (a) one huge paragraph (b) a silly email ID (c) no subject line (d) a polite greeting
35. 35.🔍 Which is the odd one out? (a) signing with your name (b) a sensible email ID (c) short paragraphs (d) no name at the end
36. 36.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
37. 37.📧 Which part of an email is this? Yours sincerely, (a) the greeting (b) the sign-off (c) the subject line (d) the main message
38. 38.🔍 Which is the odd one out? (a) no name at the end (b) no subject line (c) one huge paragraph (d) checking spelling
39. 39.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the sign-off (b) the subject line (c) the main message (d) the greeting
40. 40.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details

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