Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 287 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📎 You attached your résumé. What should the email say? (a) nothing about it (b) that a file is attached (c) your password (d) only “see”
2. 2.📧 In a polite email, which comes first: the sign-off or the subject line? (a) the sign-off (b) the subject line
3. 3.🔍 Which is the odd one out? (a) no subject line (b) checking spelling (c) one huge paragraph (d) ALL CAPITAL LETTERS
4. 4.📧 Which part of an email is this? Dear Sir, (a) the sign-off (b) the subject line (c) the greeting (d) the main message
5. 5.Which of these is a poor email habit? (a) no subject line (b) a sensible email ID (c) naming the attachment (d) a polite greeting
6. 6.Which of these is a poor email habit? (a) one huge paragraph (b) short paragraphs (c) a polite greeting (d) replying within a day
7. 7.Which of these is a poor email habit? (a) checking spelling (b) forgetting the file (c) short paragraphs (d) naming the attachment
8. 8.📧 Which part of an email is this? Dear Ma’am, (a) the subject line (b) the greeting (c) the main message (d) the sign-off
9. 9.📧 What should the subject line do? (a) say hello (b) be left blank (c) be a joke (d) sum up the email
10. 10.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
11. 11.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the subject line (b) the main message (c) the sign-off (d) the greeting
12. 12.📧 Good or poor email habit: short paragraphs? (a) a good email habit (b) a poor email habit
13. 13.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a poor email habit (b) a good email habit
14. 14.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
15. 15.Which of these is a poor email habit? (a) checking spelling (b) naming the attachment (c) text-message spelling (d) a clear subject line
16. 16.📧 Which part of an email is this? Regards, (a) the main message (b) the subject line (c) the greeting (d) the sign-off
17. 17.📧 Good or poor email habit: a polite greeting? (a) a poor email habit (b) a good email habit
18. 18.Which of these is a good email habit? (a) text-message spelling (b) no name at the end (c) short paragraphs (d) emojis to a principal
19. 19.🔍 Which is the odd one out? (a) naming the attachment (b) checking spelling (c) forgetting the file (d) a sensible email ID
20. 20.🔍 Which is the odd one out? (a) short paragraphs (b) checking spelling (c) a silly email ID (d) a clear subject line
21. 21.🔍 Which is the odd one out? (a) emojis to a principal (b) one huge paragraph (c) replying within a day (d) ALL CAPITAL LETTERS
22. 22.📧 Good or poor email habit: replying within a day? (a) a poor email habit (b) a good email habit
23. 23.📧 Which part of an email is this? Dear Ms Sharma, (a) the sign-off (b) the greeting (c) the subject line (d) the main message
24. 24.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
25. 25.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
26. 26.📧 Good or poor email habit: emojis to a principal? (a) a poor email habit (b) a good email habit
27. 27.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
28. 28.📧 Good or poor email habit: forgetting the file? (a) a good email habit (b) a poor email habit
29. 29.📧 In a polite email, which comes first: the greeting or the details? (a) the greeting (b) the details
30. 30.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
31. 31.📧 Good or poor email habit: a silly email ID? (a) a good email habit (b) a poor email habit
32. 32.📧 In a polite email, which comes first: the subject line or a polite thank-you line? (a) the subject line (b) a polite thank-you line
33. 33.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) after a few working days (c) never (d) after ten minutes
34. 34.📧 Which part of an email is this? Thank you and regards, (a) the main message (b) the subject line (c) the greeting (d) the sign-off
35. 35.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
36. 36.✅ Before you press Send, what should you do? (a) delete the subject (b) nothing (c) add ten emojis (d) read it once more
37. 37.📧 Which email ID is best for applications? (a) a gaming handle (b) your pet’s nickname (c) one based on your name (d) a funny nickname
38. 38.🔍 Which is the odd one out? (a) replying within a day (b) checking spelling (c) signing with your name (d) no name at the end
39. 39.📧 Which part of an email is this? Dear Principal, (a) the greeting (b) the subject line (c) the sign-off (d) the main message
40. 40.Which of these is a good email habit? (a) text-message spelling (b) a silly email ID (c) emojis to a principal (d) naming the attachment

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