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Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 288 · 40 questions
TalentJR

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

NameDateTime takenScore ___ / 40
  1. 1.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
  2. 2.📧 Which part of an email is this? Dear Ms Sharma, (a) the sign-off (b) the main message (c) the subject line (d) the greeting
  3. 3.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the subject line (b) the main message (c) the sign-off (d) the greeting
  4. 4.📧 Good or poor email habit: one huge paragraph? (a) a good email habit (b) a poor email habit
  5. 5.🔍 Which is the odd one out? (a) checking spelling (b) naming the attachment (c) no name at the end (d) replying within a day
  6. 6.🔍 Which is the odd one out? (a) short paragraphs (b) a sensible email ID (c) text-message spelling (d) a clear subject line
  7. 7.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the sign-off (b) the subject line (c) the main message (d) the greeting
  8. 8.📧 In a polite email, which comes first: the greeting or the details? (a) the greeting (b) the details
  9. 9.📧 What should the subject line do? (a) be left blank (b) be a joke (c) sum up the email (d) say hello
  10. 10.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the sign-off (b) the subject line (c) the main message (d) the greeting
  11. 11.📧 Which email ID is best for applications? (a) a gaming handle (b) one based on your name (c) a funny nickname (d) your pet’s nickname
  12. 12.📧 Good or poor email habit: forgetting the file? (a) a good email habit (b) a poor email habit
  13. 13.🔍 Which is the odd one out? (a) replying within a day (b) text-message spelling (c) emojis to a principal (d) no subject line
  14. 14.📧 Which part of an email is this? Dear Ma’am, (a) the main message (b) the greeting (c) the subject line (d) the sign-off
  15. 15.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) no subject line (c) replying within a day (d) emojis to a principal
  16. 16.🏫 How should you write to a principal you have never met? (a) in all capitals (b) with many emojis (c) formally and briefly (d) like a text to a friend
  17. 17.📧 Good or poor email habit: emojis to a principal? (a) a poor email habit (b) a good email habit
  18. 18.📧 Which part of an email is this? Regards, (a) the subject line (b) the main message (c) the greeting (d) the sign-off
  19. 19.Which of these is a good email habit? (a) emojis to a principal (b) text-message spelling (c) checking spelling (d) ALL CAPITAL LETTERS
  20. 20.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
  21. 21.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
  22. 22.📧 Good or poor email habit: text-message spelling? (a) a good email habit (b) a poor email habit
  23. 23.📧 In a polite email, which comes first: the sign-off or the greeting? (a) the sign-off (b) the greeting
  24. 24.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
  25. 25.✅ Before you press Send, what should you do? (a) add ten emojis (b) read it once more (c) delete the subject (d) nothing
  26. 26.📧 In a polite email, which comes first: the details or your full name? (a) the details (b) your full name
  27. 27.📧 In a polite email, which comes first: the subject line or your full name? (a) the subject line (b) your full name
  28. 28.🔍 Which is the odd one out? (a) checking spelling (b) naming the attachment (c) a sensible email ID (d) emojis to a principal
  29. 29.🔍 Which is the odd one out? (a) naming the attachment (b) a silly email ID (c) a clear subject line (d) replying within a day
  30. 30.🔍 Which is the odd one out? (a) signing with your name (b) emojis to a principal (c) no subject line (d) forgetting the file
  31. 31.Which of these is a good email habit? (a) text-message spelling (b) a sensible email ID (c) ALL CAPITAL LETTERS (d) a silly email ID
  32. 32.Which of these is a poor email habit? (a) naming the attachment (b) ALL CAPITAL LETTERS (c) a polite greeting (d) a sensible email ID
  33. 33.Which of these is a good email habit? (a) one huge paragraph (b) text-message spelling (c) short paragraphs (d) no name at the end
  34. 34.📧 Good or poor email habit: a silly email ID? (a) a poor email habit (b) a good email habit
  35. 35.Which of these is a good email habit? (a) no name at the end (b) no subject line (c) text-message spelling (d) a polite greeting
  36. 36.🔍 Which is the odd one out? (a) emojis to a principal (b) no name at the end (c) no subject line (d) a clear subject line
  37. 37.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
  38. 38.📧 Good or poor email habit: no subject line? (a) a good email habit (b) a poor email habit
  39. 39.📧 In a polite email, which comes first: why you are writing or the details? (a) why you are writing (b) the details
  40. 40.📧 Which part of an email is this? Dear Principal, (a) the subject line (b) the greeting (c) the main message (d) the sign-off

Answer key

  1. a good email habit
  2. the greeting
  3. the main message
  4. a poor email habit
  5. no name at the end
  6. text-message spelling
  7. the subject line
  8. the greeting
  9. sum up the email
  10. the main message
  11. one based on your name
  12. a poor email habit
  13. replying within a day
  14. the greeting
  15. replying within a day
  16. formally and briefly
  17. a poor email habit
  18. the sign-off
  19. checking spelling
  20. a polite thank-you line
  21. the sign-off
  22. a poor email habit
  23. the greeting
  24. a good email habit
  25. read it once more
  26. the details
  27. the subject line
  28. emojis to a principal
  29. a silly email ID
  30. signing with your name
  31. a sensible email ID
  32. ALL CAPITAL LETTERS
  33. short paragraphs
  34. a poor email habit
  35. a polite greeting
  36. a clear subject line
  37. the details
  38. a poor email habit
  39. why you are writing
  40. the greeting

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