Communication Skills Worksheet: Email Manners
Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.
NameDateTime takenScore ___ / 40
- 1.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
- 2.📧 Which part of an email is this? Dear Ms Sharma, (a) the sign-off (b) the main message (c) the subject line (d) the greeting
- 3.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the subject line (b) the main message (c) the sign-off (d) the greeting
- 4.📧 Good or poor email habit: one huge paragraph? (a) a good email habit (b) a poor email habit
- 5.🔍 Which is the odd one out? (a) checking spelling (b) naming the attachment (c) no name at the end (d) replying within a day
- 6.🔍 Which is the odd one out? (a) short paragraphs (b) a sensible email ID (c) text-message spelling (d) a clear subject line
- 7.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the sign-off (b) the subject line (c) the main message (d) the greeting
- 8.📧 In a polite email, which comes first: the greeting or the details? (a) the greeting (b) the details
- 9.📧 What should the subject line do? (a) be left blank (b) be a joke (c) sum up the email (d) say hello
- 10.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the sign-off (b) the subject line (c) the main message (d) the greeting
- 11.📧 Which email ID is best for applications? (a) a gaming handle (b) one based on your name (c) a funny nickname (d) your pet’s nickname
- 12.📧 Good or poor email habit: forgetting the file? (a) a good email habit (b) a poor email habit
- 13.🔍 Which is the odd one out? (a) replying within a day (b) text-message spelling (c) emojis to a principal (d) no subject line
- 14.📧 Which part of an email is this? Dear Ma’am, (a) the main message (b) the greeting (c) the subject line (d) the sign-off
- 15.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) no subject line (c) replying within a day (d) emojis to a principal
- 16.🏫 How should you write to a principal you have never met? (a) in all capitals (b) with many emojis (c) formally and briefly (d) like a text to a friend
- 17.📧 Good or poor email habit: emojis to a principal? (a) a poor email habit (b) a good email habit
- 18.📧 Which part of an email is this? Regards, (a) the subject line (b) the main message (c) the greeting (d) the sign-off
- 19.Which of these is a good email habit? (a) emojis to a principal (b) text-message spelling (c) checking spelling (d) ALL CAPITAL LETTERS
- 20.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
- 21.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
- 22.📧 Good or poor email habit: text-message spelling? (a) a good email habit (b) a poor email habit
- 23.📧 In a polite email, which comes first: the sign-off or the greeting? (a) the sign-off (b) the greeting
- 24.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
- 25.✅ Before you press Send, what should you do? (a) add ten emojis (b) read it once more (c) delete the subject (d) nothing
- 26.📧 In a polite email, which comes first: the details or your full name? (a) the details (b) your full name
- 27.📧 In a polite email, which comes first: the subject line or your full name? (a) the subject line (b) your full name
- 28.🔍 Which is the odd one out? (a) checking spelling (b) naming the attachment (c) a sensible email ID (d) emojis to a principal
- 29.🔍 Which is the odd one out? (a) naming the attachment (b) a silly email ID (c) a clear subject line (d) replying within a day
- 30.🔍 Which is the odd one out? (a) signing with your name (b) emojis to a principal (c) no subject line (d) forgetting the file
- 31.Which of these is a good email habit? (a) text-message spelling (b) a sensible email ID (c) ALL CAPITAL LETTERS (d) a silly email ID
- 32.Which of these is a poor email habit? (a) naming the attachment (b) ALL CAPITAL LETTERS (c) a polite greeting (d) a sensible email ID
- 33.Which of these is a good email habit? (a) one huge paragraph (b) text-message spelling (c) short paragraphs (d) no name at the end
- 34.📧 Good or poor email habit: a silly email ID? (a) a poor email habit (b) a good email habit
- 35.Which of these is a good email habit? (a) no name at the end (b) no subject line (c) text-message spelling (d) a polite greeting
- 36.🔍 Which is the odd one out? (a) emojis to a principal (b) no name at the end (c) no subject line (d) a clear subject line
- 37.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
- 38.📧 Good or poor email habit: no subject line? (a) a good email habit (b) a poor email habit
- 39.📧 In a polite email, which comes first: why you are writing or the details? (a) why you are writing (b) the details
- 40.📧 Which part of an email is this? Dear Principal, (a) the subject line (b) the greeting (c) the main message (d) the sign-off
Answer key
- a good email habit
- the greeting
- the main message
- a poor email habit
- no name at the end
- text-message spelling
- the subject line
- the greeting
- sum up the email
- the main message
- one based on your name
- a poor email habit
- replying within a day
- the greeting
- replying within a day
- formally and briefly
- a poor email habit
- the sign-off
- checking spelling
- a polite thank-you line
- the sign-off
- a poor email habit
- the greeting
- a good email habit
- read it once more
- the details
- the subject line
- emojis to a principal
- a silly email ID
- signing with your name
- a sensible email ID
- ALL CAPITAL LETTERS
- short paragraphs
- a poor email habit
- a polite greeting
- a clear subject line
- the details
- a poor email habit
- why you are writing
- the greeting
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