Communication Skills Worksheet: Email Manners
Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.
NameDateTime takenScore ___ / 40
- 1.Which of these is a good email habit? (a) no name at the end (b) a silly email ID (c) checking spelling (d) text-message spelling
- 2.Which of these is a good email habit? (a) one huge paragraph (b) ALL CAPITAL LETTERS (c) forgetting the file (d) short paragraphs
- 3.Which of these is a good email habit? (a) a clear subject line (b) a silly email ID (c) no subject line (d) forgetting the file
- 4.Which of these is a good email habit? (a) one huge paragraph (b) no name at the end (c) text-message spelling (d) a sensible email ID
- 5.📧 In a polite email, which comes first: why you are writing or the details? (a) why you are writing (b) the details
- 6.📧 Good or poor email habit: text-message spelling? (a) a poor email habit (b) a good email habit
- 7.📧 Which part of an email is this? Dear Ms Sharma, (a) the main message (b) the subject line (c) the greeting (d) the sign-off
- 8.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a poor email habit (b) a good email habit
- 9.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
- 10.📧 Good or poor email habit: short paragraphs? (a) a good email habit (b) a poor email habit
- 11.🔍 Which is the odd one out? (a) checking spelling (b) a sensible email ID (c) a polite greeting (d) ALL CAPITAL LETTERS
- 12.✅ Before you press Send, what should you do? (a) delete the subject (b) read it once more (c) add ten emojis (d) nothing
- 13.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
- 14.🔍 Which is the odd one out? (a) signing with your name (b) no subject line (c) ALL CAPITAL LETTERS (d) a silly email ID
- 15.📧 Which part of an email is this? With thanks, (a) the greeting (b) the subject line (c) the main message (d) the sign-off
- 16.🔍 Which is the odd one out? (a) a clear subject line (b) text-message spelling (c) no subject line (d) emojis to a principal
- 17.🔍 Which is the odd one out? (a) emojis to a principal (b) no subject line (c) text-message spelling (d) a polite greeting
- 18.🏫 How should you write to a principal you have never met? (a) with many emojis (b) like a text to a friend (c) in all capitals (d) formally and briefly
- 19.🔍 Which is the odd one out? (a) a silly email ID (b) checking spelling (c) text-message spelling (d) no subject line
- 20.🔍 Which is the odd one out? (a) emojis to a principal (b) short paragraphs (c) a polite greeting (d) a clear subject line
- 21.📧 Good or poor email habit: a sensible email ID? (a) a poor email habit (b) a good email habit
- 22.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
- 23.Which of these is a good email habit? (a) text-message spelling (b) no name at the end (c) naming the attachment (d) ALL CAPITAL LETTERS
- 24.🔍 Which is the odd one out? (a) text-message spelling (b) a polite greeting (c) naming the attachment (d) signing with your name
- 25.🔍 Which is the odd one out? (a) emojis to a principal (b) no name at the end (c) naming the attachment (d) no subject line
- 26.📧 Which part of an email is this? Regards, (a) the sign-off (b) the main message (c) the subject line (d) the greeting
- 27.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the main message (b) the sign-off (c) the subject line (d) the greeting
- 28.Which of these is a poor email habit? (a) checking spelling (b) naming the attachment (c) short paragraphs (d) one huge paragraph
- 29.📧 Good or poor email habit: no subject line? (a) a poor email habit (b) a good email habit
- 30.📧 Which email ID is best for applications? (a) a funny nickname (b) a gaming handle (c) one based on your name (d) your pet’s nickname
- 31.📧 In a polite email, which comes first: the sign-off or why you are writing? (a) the sign-off (b) why you are writing
- 32.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
- 33.📧 Which part of an email is this? Dear Ma’am, (a) the main message (b) the sign-off (c) the subject line (d) the greeting
- 34.📧 Which part of an email is this? Dear Sir, (a) the sign-off (b) the main message (c) the subject line (d) the greeting
- 35.Which of these is a poor email habit? (a) a silly email ID (b) a sensible email ID (c) signing with your name (d) a polite greeting
- 36.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the greeting (b) the sign-off (c) the subject line (d) the main message
- 37.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) signing with your name (c) a silly email ID (d) emojis to a principal
- 38.Which of these is a poor email habit? (a) a clear subject line (b) replying within a day (c) a sensible email ID (d) forgetting the file
- 39.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
- 40.Which of these is a poor email habit? (a) ALL CAPITAL LETTERS (b) a sensible email ID (c) a clear subject line (d) replying within a day
Answer key
- checking spelling
- short paragraphs
- a clear subject line
- a sensible email ID
- why you are writing
- a poor email habit
- the greeting
- a poor email habit
- a good email habit
- a good email habit
- ALL CAPITAL LETTERS
- read it once more
- a polite thank-you line
- signing with your name
- the sign-off
- a clear subject line
- a polite greeting
- formally and briefly
- checking spelling
- emojis to a principal
- a good email habit
- the details
- naming the attachment
- text-message spelling
- naming the attachment
- the sign-off
- the main message
- one huge paragraph
- a poor email habit
- one based on your name
- why you are writing
- the sign-off
- the greeting
- the greeting
- a silly email ID
- the subject line
- signing with your name
- forgetting the file
- the sign-off
- ALL CAPITAL LETTERS
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