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Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 289 · 40 questions
TalentJR

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

NameDateTime takenScore ___ / 40
  1. 1.Which of these is a good email habit? (a) no name at the end (b) a silly email ID (c) checking spelling (d) text-message spelling
  2. 2.Which of these is a good email habit? (a) one huge paragraph (b) ALL CAPITAL LETTERS (c) forgetting the file (d) short paragraphs
  3. 3.Which of these is a good email habit? (a) a clear subject line (b) a silly email ID (c) no subject line (d) forgetting the file
  4. 4.Which of these is a good email habit? (a) one huge paragraph (b) no name at the end (c) text-message spelling (d) a sensible email ID
  5. 5.📧 In a polite email, which comes first: why you are writing or the details? (a) why you are writing (b) the details
  6. 6.📧 Good or poor email habit: text-message spelling? (a) a poor email habit (b) a good email habit
  7. 7.📧 Which part of an email is this? Dear Ms Sharma, (a) the main message (b) the subject line (c) the greeting (d) the sign-off
  8. 8.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a poor email habit (b) a good email habit
  9. 9.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
  10. 10.📧 Good or poor email habit: short paragraphs? (a) a good email habit (b) a poor email habit
  11. 11.🔍 Which is the odd one out? (a) checking spelling (b) a sensible email ID (c) a polite greeting (d) ALL CAPITAL LETTERS
  12. 12.✅ Before you press Send, what should you do? (a) delete the subject (b) read it once more (c) add ten emojis (d) nothing
  13. 13.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
  14. 14.🔍 Which is the odd one out? (a) signing with your name (b) no subject line (c) ALL CAPITAL LETTERS (d) a silly email ID
  15. 15.📧 Which part of an email is this? With thanks, (a) the greeting (b) the subject line (c) the main message (d) the sign-off
  16. 16.🔍 Which is the odd one out? (a) a clear subject line (b) text-message spelling (c) no subject line (d) emojis to a principal
  17. 17.🔍 Which is the odd one out? (a) emojis to a principal (b) no subject line (c) text-message spelling (d) a polite greeting
  18. 18.🏫 How should you write to a principal you have never met? (a) with many emojis (b) like a text to a friend (c) in all capitals (d) formally and briefly
  19. 19.🔍 Which is the odd one out? (a) a silly email ID (b) checking spelling (c) text-message spelling (d) no subject line
  20. 20.🔍 Which is the odd one out? (a) emojis to a principal (b) short paragraphs (c) a polite greeting (d) a clear subject line
  21. 21.📧 Good or poor email habit: a sensible email ID? (a) a poor email habit (b) a good email habit
  22. 22.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
  23. 23.Which of these is a good email habit? (a) text-message spelling (b) no name at the end (c) naming the attachment (d) ALL CAPITAL LETTERS
  24. 24.🔍 Which is the odd one out? (a) text-message spelling (b) a polite greeting (c) naming the attachment (d) signing with your name
  25. 25.🔍 Which is the odd one out? (a) emojis to a principal (b) no name at the end (c) naming the attachment (d) no subject line
  26. 26.📧 Which part of an email is this? Regards, (a) the sign-off (b) the main message (c) the subject line (d) the greeting
  27. 27.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the main message (b) the sign-off (c) the subject line (d) the greeting
  28. 28.Which of these is a poor email habit? (a) checking spelling (b) naming the attachment (c) short paragraphs (d) one huge paragraph
  29. 29.📧 Good or poor email habit: no subject line? (a) a poor email habit (b) a good email habit
  30. 30.📧 Which email ID is best for applications? (a) a funny nickname (b) a gaming handle (c) one based on your name (d) your pet’s nickname
  31. 31.📧 In a polite email, which comes first: the sign-off or why you are writing? (a) the sign-off (b) why you are writing
  32. 32.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
  33. 33.📧 Which part of an email is this? Dear Ma’am, (a) the main message (b) the sign-off (c) the subject line (d) the greeting
  34. 34.📧 Which part of an email is this? Dear Sir, (a) the sign-off (b) the main message (c) the subject line (d) the greeting
  35. 35.Which of these is a poor email habit? (a) a silly email ID (b) a sensible email ID (c) signing with your name (d) a polite greeting
  36. 36.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the greeting (b) the sign-off (c) the subject line (d) the main message
  37. 37.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) signing with your name (c) a silly email ID (d) emojis to a principal
  38. 38.Which of these is a poor email habit? (a) a clear subject line (b) replying within a day (c) a sensible email ID (d) forgetting the file
  39. 39.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
  40. 40.Which of these is a poor email habit? (a) ALL CAPITAL LETTERS (b) a sensible email ID (c) a clear subject line (d) replying within a day

Answer key

  1. checking spelling
  2. short paragraphs
  3. a clear subject line
  4. a sensible email ID
  5. why you are writing
  6. a poor email habit
  7. the greeting
  8. a poor email habit
  9. a good email habit
  10. a good email habit
  11. ALL CAPITAL LETTERS
  12. read it once more
  13. a polite thank-you line
  14. signing with your name
  15. the sign-off
  16. a clear subject line
  17. a polite greeting
  18. formally and briefly
  19. checking spelling
  20. emojis to a principal
  21. a good email habit
  22. the details
  23. naming the attachment
  24. text-message spelling
  25. naming the attachment
  26. the sign-off
  27. the main message
  28. one huge paragraph
  29. a poor email habit
  30. one based on your name
  31. why you are writing
  32. the sign-off
  33. the greeting
  34. the greeting
  35. a silly email ID
  36. the subject line
  37. signing with your name
  38. forgetting the file
  39. the sign-off
  40. ALL CAPITAL LETTERS

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