Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 290 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 In a polite email, which comes first: the subject line or the greeting? (a) the subject line (b) the greeting
2. 2.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the main message (b) the sign-off (c) the subject line (d) the greeting
3. 3.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
4. 4.🔍 Which is the odd one out? (a) text-message spelling (b) ALL CAPITAL LETTERS (c) replying within a day (d) emojis to a principal
5. 5.📧 In a polite email, which comes first: the sign-off or the greeting? (a) the sign-off (b) the greeting
6. 6.✅ Before you press Send, what should you do? (a) nothing (b) add ten emojis (c) delete the subject (d) read it once more
7. 7.📧 Good or poor email habit: no subject line? (a) a poor email habit (b) a good email habit
8. 8.📧 Which part of an email is this? Thank you and regards, (a) the greeting (b) the subject line (c) the sign-off (d) the main message
9. 9.🔍 Which is the odd one out? (a) text-message spelling (b) one huge paragraph (c) no subject line (d) short paragraphs
10. 10.Which of these is a poor email habit? (a) ALL CAPITAL LETTERS (b) a sensible email ID (c) short paragraphs (d) replying within a day
11. 11.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
12. 12.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the main message (b) the subject line (c) the sign-off (d) the greeting
13. 13.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) no subject line (c) text-message spelling (d) naming the attachment
14. 14.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the greeting (b) the subject line (c) the sign-off (d) the main message
15. 15.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details
16. 16.📧 In a polite email, which comes first: the sign-off or the subject line? (a) the sign-off (b) the subject line
17. 17.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
18. 18.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the greeting (b) the main message (c) the sign-off (d) the subject line
19. 19.📧 Good or poor email habit: a polite greeting? (a) a good email habit (b) a poor email habit
20. 20.📧 In a polite email, which comes first: the details or the greeting? (a) the details (b) the greeting
21. 21.🔍 Which is the odd one out? (a) replying within a day (b) signing with your name (c) a clear subject line (d) one huge paragraph
22. 22.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a poor email habit (b) a good email habit
23. 23.Which of these is a good email habit? (a) a silly email ID (b) ALL CAPITAL LETTERS (c) no name at the end (d) replying within a day
24. 24.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the sign-off (b) the main message (c) the subject line (d) the greeting
25. 25.📧 In a polite email, which comes first: the sign-off or why you are writing? (a) the sign-off (b) why you are writing
26. 26.📎 You attached your résumé. What should the email say? (a) your password (b) that a file is attached (c) nothing about it (d) only “see”
27. 27.🔍 Which is the odd one out? (a) emojis to a principal (b) signing with your name (c) checking spelling (d) naming the attachment
28. 28.Which of these is a poor email habit? (a) naming the attachment (b) no name at the end (c) replying within a day (d) a sensible email ID
29. 29.Which of these is a poor email habit? (a) signing with your name (b) one huge paragraph (c) a clear subject line (d) replying within a day
30. 30.Which of these is a good email habit? (a) one huge paragraph (b) signing with your name (c) emojis to a principal (d) ALL CAPITAL LETTERS
31. 31.Which of these is a poor email habit? (a) short paragraphs (b) a sensible email ID (c) forgetting the file (d) replying within a day
32. 32.📧 Which part of an email is this? Dear Ma’am, (a) the main message (b) the sign-off (c) the greeting (d) the subject line
33. 33.Which of these is a good email habit? (a) one huge paragraph (b) text-message spelling (c) a polite greeting (d) a silly email ID
34. 34.📧 Good or poor email habit: one huge paragraph? (a) a good email habit (b) a poor email habit
35. 35.🔍 Which is the odd one out? (a) no name at the end (b) emojis to a principal (c) one huge paragraph (d) checking spelling
36. 36.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
37. 37.📧 Which email ID is best for applications? (a) your pet’s nickname (b) a funny nickname (c) one based on your name (d) a gaming handle
38. 38.📧 What should the subject line do? (a) sum up the email (b) say hello (c) be a joke (d) be left blank
39. 39.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
40. 40.🔍 Which is the odd one out? (a) a clear subject line (b) checking spelling (c) a silly email ID (d) a sensible email ID

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