Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 30 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 In a polite email, which comes first: the subject line or the greeting? (a) the subject line (b) the greeting
2. 2.🔍 Which is the odd one out? (a) one huge paragraph (b) naming the attachment (c) no name at the end (d) no subject line
3. 3.📧 In a polite email, which comes first: the greeting or the sign-off? (a) the greeting (b) the sign-off
4. 4.📧 In a polite email, which comes first: the greeting or the details? (a) the greeting (b) the details
5. 5.📧 Which part of an email is this? Dear Sir, (a) the sign-off (b) the main message (c) the subject line (d) the greeting
6. 6.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
7. 7.Which of these is a good email habit? (a) no name at the end (b) replying within a day (c) emojis to a principal (d) ALL CAPITAL LETTERS
8. 8.🔍 Which is the odd one out? (a) one huge paragraph (b) a clear subject line (c) forgetting the file (d) no subject line
9. 9.📧 Which part of an email is this? Dear Ms Sharma, (a) the greeting (b) the subject line (c) the main message (d) the sign-off
10. 10.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
11. 11.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
12. 12.Which of these is a poor email habit? (a) naming the attachment (b) a polite greeting (c) no name at the end (d) short paragraphs
13. 13.📧 Which part of an email is this? With thanks, (a) the sign-off (b) the subject line (c) the greeting (d) the main message
14. 14.🔍 Which is the odd one out? (a) one huge paragraph (b) signing with your name (c) replying within a day (d) naming the attachment
15. 15.📧 In a polite email, which comes first: why you are writing or the sign-off? (a) why you are writing (b) the sign-off
16. 16.📧 Good or poor email habit: replying within a day? (a) a good email habit (b) a poor email habit
17. 17.📧 Good or poor email habit: one huge paragraph? (a) a good email habit (b) a poor email habit
18. 18.📧 Which part of an email is this? Dear Principal, (a) the subject line (b) the main message (c) the greeting (d) the sign-off
19. 19.Which of these is a good email habit? (a) emojis to a principal (b) a sensible email ID (c) a silly email ID (d) ALL CAPITAL LETTERS
20. 20.🔍 Which is the odd one out? (a) one huge paragraph (b) signing with your name (c) no subject line (d) forgetting the file
21. 21.📧 Good or poor email habit: a silly email ID? (a) a good email habit (b) a poor email habit
22. 22.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
23. 23.🔍 Which is the odd one out? (a) replying within a day (b) a clear subject line (c) checking spelling (d) no subject line
24. 24.✅ Before you press Send, what should you do? (a) add ten emojis (b) delete the subject (c) nothing (d) read it once more
25. 25.📧 Good or poor email habit: emojis to a principal? (a) a poor email habit (b) a good email habit
26. 26.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
27. 27.📎 You attached your résumé. What should the email say? (a) only “see” (b) that a file is attached (c) your password (d) nothing about it
28. 28.🔍 Which is the odd one out? (a) one huge paragraph (b) ALL CAPITAL LETTERS (c) checking spelling (d) no subject line
29. 29.Which of these is a poor email habit? (a) short paragraphs (b) signing with your name (c) a silly email ID (d) naming the attachment
30. 30.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the main message (b) the greeting (c) the subject line (d) the sign-off
31. 31.📧 In a polite email, which comes first: why you are writing or the subject line? (a) why you are writing (b) the subject line
32. 32.🏫 How should you write to a principal you have never met? (a) with many emojis (b) like a text to a friend (c) in all capitals (d) formally and briefly
33. 33.Which of these is a poor email habit? (a) emojis to a principal (b) replying within a day (c) a sensible email ID (d) checking spelling
34. 34.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
35. 35.📧 Which email ID is best for applications? (a) a gaming handle (b) a funny nickname (c) one based on your name (d) your pet’s nickname
36. 36.📧 What should the subject line do? (a) sum up the email (b) be left blank (c) say hello (d) be a joke
37. 37.📧 Which part of an email is this? Dear Ma’am, (a) the subject line (b) the main message (c) the greeting (d) the sign-off
38. 38.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
39. 39.⏳ When is a good time to follow up on an unanswered email? (a) after a few working days (b) every hour (c) after ten minutes (d) never
40. 40.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit

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