Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 291 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the subject line (b) the sign-off (c) the main message (d) the greeting
2. 2.Which of these is a poor email habit? (a) a sensible email ID (b) a silly email ID (c) checking spelling (d) replying within a day
3. 3.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
4. 4.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the subject line (b) the greeting (c) the main message (d) the sign-off
5. 5.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
6. 6.Which of these is a poor email habit? (a) no subject line (b) a sensible email ID (c) short paragraphs (d) a polite greeting
7. 7.📧 What should the subject line do? (a) be a joke (b) say hello (c) sum up the email (d) be left blank
8. 8.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
9. 9.📎 You attached your résumé. What should the email say? (a) only “see” (b) your password (c) nothing about it (d) that a file is attached
10. 10.Which of these is a poor email habit? (a) a clear subject line (b) signing with your name (c) replying within a day (d) no name at the end
11. 11.📧 Good or poor email habit: a silly email ID? (a) a good email habit (b) a poor email habit
12. 12.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) in all capitals (c) with many emojis (d) formally and briefly
13. 13.📧 In a polite email, which comes first: the details or your full name? (a) the details (b) your full name
14. 14.🔍 Which is the odd one out? (a) signing with your name (b) a sensible email ID (c) naming the attachment (d) no subject line
15. 15.🔍 Which is the odd one out? (a) a polite greeting (b) naming the attachment (c) emojis to a principal (d) a sensible email ID
16. 16.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
17. 17.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) no subject line (c) text-message spelling (d) naming the attachment
18. 18.📧 Which part of an email is this? Dear Ms Sharma, (a) the subject line (b) the sign-off (c) the main message (d) the greeting
19. 19.📧 Which part of an email is this? Thank you and regards, (a) the sign-off (b) the main message (c) the subject line (d) the greeting
20. 20.🔍 Which is the odd one out? (a) text-message spelling (b) no subject line (c) ALL CAPITAL LETTERS (d) naming the attachment
21. 21.📧 Good or poor email habit: replying within a day? (a) a poor email habit (b) a good email habit
22. 22.🔍 Which is the odd one out? (a) text-message spelling (b) short paragraphs (c) replying within a day (d) signing with your name
23. 23.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
24. 24.📧 Good or poor email habit: forgetting the file? (a) a good email habit (b) a poor email habit
25. 25.🔍 Which is the odd one out? (a) a clear subject line (b) a sensible email ID (c) replying within a day (d) a silly email ID
26. 26.📧 Good or poor email habit: a polite greeting? (a) a poor email habit (b) a good email habit
27. 27.🔍 Which is the odd one out? (a) forgetting the file (b) one huge paragraph (c) checking spelling (d) text-message spelling
28. 28.📧 Which part of an email is this? Dear Ma’am, (a) the greeting (b) the main message (c) the subject line (d) the sign-off
29. 29.⏳ When is a good time to follow up on an unanswered email? (a) after a few working days (b) every hour (c) never (d) after ten minutes
30. 30.🔍 Which is the odd one out? (a) no subject line (b) emojis to a principal (c) ALL CAPITAL LETTERS (d) short paragraphs
31. 31.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
32. 32.📧 Which email ID is best for applications? (a) a gaming handle (b) your pet’s nickname (c) one based on your name (d) a funny nickname
33. 33.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
34. 34.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the subject line (b) the sign-off (c) the main message (d) the greeting
35. 35.📧 In a polite email, which comes first: the subject line or the details? (a) the subject line (b) the details
36. 36.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details
37. 37.✅ Before you press Send, what should you do? (a) nothing (b) add ten emojis (c) read it once more (d) delete the subject
38. 38.🔍 Which is the odd one out? (a) a polite greeting (b) signing with your name (c) a clear subject line (d) forgetting the file
39. 39.🔍 Which is the odd one out? (a) short paragraphs (b) checking spelling (c) naming the attachment (d) no name at the end
40. 40.📧 In a polite email, which comes first: your full name or the greeting? (a) your full name (b) the greeting

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