Communication Skills Worksheet: Email Manners
Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.
NameDateTime takenScore ___ / 40
- 1.📧 Good or poor email habit: a silly email ID? (a) a poor email habit (b) a good email habit
- 2.Which of these is a good email habit? (a) no subject line (b) a silly email ID (c) short paragraphs (d) one huge paragraph
- 3.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) after ten minutes (c) never (d) after a few working days
- 4.Which of these is a good email habit? (a) forgetting the file (b) text-message spelling (c) a silly email ID (d) signing with your name
- 5.📎 You attached your résumé. What should the email say? (a) nothing about it (b) only “see” (c) your password (d) that a file is attached
- 6.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
- 7.Which of these is a good email habit? (a) no name at the end (b) no subject line (c) a clear subject line (d) a silly email ID
- 8.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
- 9.📧 In a polite email, which comes first: the details or the greeting? (a) the details (b) the greeting
- 10.📧 In a polite email, which comes first: why you are writing or the subject line? (a) why you are writing (b) the subject line
- 11.🔍 Which is the odd one out? (a) replying within a day (b) no name at the end (c) signing with your name (d) checking spelling
- 12.Which of these is a good email habit? (a) emojis to a principal (b) a silly email ID (c) replying within a day (d) text-message spelling
- 13.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
- 14.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
- 15.📧 In a polite email, which comes first: a polite thank-you line or the greeting? (a) a polite thank-you line (b) the greeting
- 16.📧 In a polite email, which comes first: the sign-off or why you are writing? (a) the sign-off (b) why you are writing
- 17.✅ Before you press Send, what should you do? (a) add ten emojis (b) read it once more (c) delete the subject (d) nothing
- 18.Which of these is a poor email habit? (a) no subject line (b) checking spelling (c) signing with your name (d) a clear subject line
- 19.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the greeting (b) the main message (c) the subject line (d) the sign-off
- 20.📧 Good or poor email habit: one huge paragraph? (a) a poor email habit (b) a good email habit
- 21.🔍 Which is the odd one out? (a) forgetting the file (b) a clear subject line (c) signing with your name (d) replying within a day
- 22.📧 In a polite email, which comes first: the sign-off or the greeting? (a) the sign-off (b) the greeting
- 23.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the main message (b) the greeting (c) the sign-off (d) the subject line
- 24.Which of these is a good email habit? (a) emojis to a principal (b) no subject line (c) no name at the end (d) checking spelling
- 25.📧 Which email ID is best for applications? (a) one based on your name (b) a gaming handle (c) a funny nickname (d) your pet’s nickname
- 26.📧 Good or poor email habit: replying within a day? (a) a poor email habit (b) a good email habit
- 27.Which of these is a poor email habit? (a) naming the attachment (b) a sensible email ID (c) short paragraphs (d) text-message spelling
- 28.🔍 Which is the odd one out? (a) one huge paragraph (b) ALL CAPITAL LETTERS (c) replying within a day (d) no subject line
- 29.📧 Good or poor email habit: a polite greeting? (a) a poor email habit (b) a good email habit
- 30.🔍 Which is the odd one out? (a) a sensible email ID (b) replying within a day (c) emojis to a principal (d) signing with your name
- 31.📧 In a polite email, which comes first: your full name or the greeting? (a) your full name (b) the greeting
- 32.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the greeting (b) the sign-off (c) the main message (d) the subject line
- 33.📧 In a polite email, which comes first: the details or your full name? (a) the details (b) your full name
- 34.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
- 35.Which of these is a poor email habit? (a) a clear subject line (b) a polite greeting (c) a silly email ID (d) signing with your name
- 36.Which of these is a good email habit? (a) forgetting the file (b) ALL CAPITAL LETTERS (c) a polite greeting (d) no name at the end
- 37.🔍 Which is the odd one out? (a) one huge paragraph (b) a clear subject line (c) emojis to a principal (d) ALL CAPITAL LETTERS
- 38.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the sign-off (b) the subject line (c) the main message (d) the greeting
- 39.📧 Which part of an email is this? Dear Principal, (a) the sign-off (b) the greeting (c) the main message (d) the subject line
- 40.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the sign-off (b) the main message (c) the greeting (d) the subject line
Answer key
- a poor email habit
- short paragraphs
- after a few working days
- signing with your name
- that a file is attached
- the details
- a clear subject line
- a good email habit
- the greeting
- the subject line
- no name at the end
- replying within a day
- a good email habit
- a good email habit
- the greeting
- why you are writing
- read it once more
- no subject line
- the subject line
- a poor email habit
- forgetting the file
- the greeting
- the subject line
- checking spelling
- one based on your name
- a good email habit
- text-message spelling
- replying within a day
- a good email habit
- emojis to a principal
- the greeting
- the main message
- the details
- a good email habit
- a silly email ID
- a polite greeting
- a clear subject line
- the main message
- the greeting
- the subject line
Free interview skills lessons, practice and worksheets at talentjr.in/interview-skills-for-students