Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 293 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.Which of these is a good email habit? (a) no subject line (b) no name at the end (c) short paragraphs (d) forgetting the file
2. 2.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
3. 3.📎 You attached your résumé. What should the email say? (a) only “see” (b) that a file is attached (c) your password (d) nothing about it
4. 4.🔍 Which is the odd one out? (a) replying within a day (b) a polite greeting (c) signing with your name (d) text-message spelling
5. 5.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the subject line (b) the greeting (c) the main message (d) the sign-off
6. 6.📧 What should the subject line do? (a) say hello (b) be left blank (c) be a joke (d) sum up the email
7. 7.Which of these is a good email habit? (a) emojis to a principal (b) replying within a day (c) no name at the end (d) ALL CAPITAL LETTERS
8. 8.📧 Good or poor email habit: one huge paragraph? (a) a poor email habit (b) a good email habit
9. 9.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details
10. 10.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit
11. 11.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
12. 12.📧 Which part of an email is this? Regards, (a) the greeting (b) the subject line (c) the main message (d) the sign-off
13. 13.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
14. 14.📧 Which part of an email is this? Dear Principal, (a) the subject line (b) the main message (c) the greeting (d) the sign-off
15. 15.📧 In a polite email, which comes first: the sign-off or the subject line? (a) the sign-off (b) the subject line
16. 16.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
17. 17.✅ Before you press Send, what should you do? (a) nothing (b) read it once more (c) delete the subject (d) add ten emojis
18. 18.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
19. 19.📧 Good or poor email habit: signing with your name? (a) a good email habit (b) a poor email habit
20. 20.📧 In a polite email, which comes first: why you are writing or the details? (a) why you are writing (b) the details
21. 21.📧 Which part of an email is this? Dear Sir, (a) the main message (b) the sign-off (c) the greeting (d) the subject line
22. 22.🔍 Which is the odd one out? (a) a sensible email ID (b) text-message spelling (c) no subject line (d) forgetting the file
23. 23.🔍 Which is the odd one out? (a) signing with your name (b) naming the attachment (c) a sensible email ID (d) no subject line
24. 24.🔍 Which is the odd one out? (a) naming the attachment (b) no subject line (c) forgetting the file (d) no name at the end
25. 25.Which of these is a poor email habit? (a) naming the attachment (b) a clear subject line (c) replying within a day (d) forgetting the file
26. 26.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
27. 27.🔍 Which is the odd one out? (a) signing with your name (b) ALL CAPITAL LETTERS (c) no name at the end (d) one huge paragraph
28. 28.📧 Which part of an email is this? Yours sincerely, (a) the main message (b) the subject line (c) the greeting (d) the sign-off
29. 29.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
30. 30.📧 In a polite email, which comes first: the details or the sign-off? (a) the details (b) the sign-off
31. 31.📧 Good or poor email habit: a silly email ID? (a) a good email habit (b) a poor email habit
32. 32.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
33. 33.Which of these is a good email habit? (a) forgetting the file (b) a sensible email ID (c) no subject line (d) text-message spelling
34. 34.🔍 Which is the odd one out? (a) no name at the end (b) replying within a day (c) text-message spelling (d) a silly email ID
35. 35.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) after ten minutes (c) never (d) after a few working days
36. 36.Which of these is a poor email habit? (a) a clear subject line (b) replying within a day (c) no name at the end (d) signing with your name
37. 37.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
38. 38.📧 Good or poor email habit: a sensible email ID? (a) a poor email habit (b) a good email habit
39. 39.📧 Good or poor email habit: text-message spelling? (a) a poor email habit (b) a good email habit
40. 40.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off

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