Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 294 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.Which of these is a poor email habit? (a) short paragraphs (b) a silly email ID (c) naming the attachment (d) a polite greeting
2. 2.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting
3. 3.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) no subject line (c) a clear subject line (d) text-message spelling
4. 4.Which of these is a good email habit? (a) signing with your name (b) no name at the end (c) no subject line (d) one huge paragraph
5. 5.Which of these is a poor email habit? (a) a clear subject line (b) emojis to a principal (c) signing with your name (d) checking spelling
6. 6.Which of these is a poor email habit? (a) checking spelling (b) no subject line (c) a clear subject line (d) a sensible email ID
7. 7.📧 In a polite email, which comes first: the greeting or your full name? (a) the greeting (b) your full name
8. 8.📎 You attached your résumé. What should the email say? (a) only “see” (b) nothing about it (c) your password (d) that a file is attached
9. 9.📧 Good or poor email habit: a polite greeting? (a) a good email habit (b) a poor email habit
10. 10.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
11. 11.🔍 Which is the odd one out? (a) a polite greeting (b) a sensible email ID (c) text-message spelling (d) replying within a day
12. 12.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the main message (b) the greeting (c) the sign-off (d) the subject line
13. 13.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
14. 14.📧 In a polite email, which comes first: the subject line or why you are writing? (a) the subject line (b) why you are writing
15. 15.📧 In a polite email, which comes first: a polite thank-you line or why you are writing? (a) a polite thank-you line (b) why you are writing
16. 16.📧 Good or poor email habit: emojis to a principal? (a) a poor email habit (b) a good email habit
17. 17.🏫 How should you write to a principal you have never met? (a) with many emojis (b) formally and briefly (c) in all capitals (d) like a text to a friend
18. 18.📧 In a polite email, which comes first: the greeting or a polite thank-you line? (a) the greeting (b) a polite thank-you line
19. 19.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
20. 20.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) after ten minutes (c) after a few working days (d) never
21. 21.📧 Good or poor email habit: a silly email ID? (a) a good email habit (b) a poor email habit
22. 22.Which of these is a good email habit? (a) forgetting the file (b) a clear subject line (c) no subject line (d) ALL CAPITAL LETTERS
23. 23.📧 In a polite email, which comes first: the subject line or a polite thank-you line? (a) the subject line (b) a polite thank-you line
24. 24.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the main message (b) the subject line (c) the greeting (d) the sign-off
25. 25.📧 Good or poor email habit: no subject line? (a) a poor email habit (b) a good email habit
26. 26.📧 In a polite email, which comes first: your full name or the subject line? (a) your full name (b) the subject line
27. 27.📧 In a polite email, which comes first: why you are writing or the details? (a) why you are writing (b) the details
28. 28.📧 In a polite email, which comes first: your full name or why you are writing? (a) your full name (b) why you are writing
29. 29.📧 In a polite email, which comes first: the sign-off or the subject line? (a) the sign-off (b) the subject line
30. 30.📧 In a polite email, which comes first: the greeting or the details? (a) the greeting (b) the details
31. 31.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the main message (b) the greeting (c) the sign-off (d) the subject line
32. 32.Which of these is a good email habit? (a) forgetting the file (b) a silly email ID (c) no name at the end (d) a polite greeting
33. 33.📧 In a polite email, which comes first: the subject line or the details? (a) the subject line (b) the details
34. 34.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
35. 35.Which of these is a poor email habit? (a) a clear subject line (b) one huge paragraph (c) naming the attachment (d) signing with your name
36. 36.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
37. 37.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details
38. 38.📧 Which email ID is best for applications? (a) your pet’s nickname (b) one based on your name (c) a funny nickname (d) a gaming handle
39. 39.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
40. 40.📧 Which part of an email is this? Dear Ma’am, (a) the sign-off (b) the subject line (c) the main message (d) the greeting

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