Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 295 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.🔍 Which is the odd one out? (a) forgetting the file (b) ALL CAPITAL LETTERS (c) short paragraphs (d) no name at the end
2. 2.📧 Which part of an email is this? Dear Ms Sharma, (a) the greeting (b) the subject line (c) the main message (d) the sign-off
3. 3.📧 In a polite email, which comes first: the subject line or the sign-off? (a) the subject line (b) the sign-off
4. 4.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the sign-off (b) the main message (c) the greeting (d) the subject line
5. 5.Which of these is a good email habit? (a) a polite greeting (b) text-message spelling (c) one huge paragraph (d) no subject line
6. 6.📎 You attached your résumé. What should the email say? (a) only “see” (b) your password (c) that a file is attached (d) nothing about it
7. 7.⏳ When is a good time to follow up on an unanswered email? (a) after a few working days (b) after ten minutes (c) never (d) every hour
8. 8.📧 Which part of an email is this? With thanks, (a) the subject line (b) the main message (c) the greeting (d) the sign-off
9. 9.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) a sensible email ID (c) checking spelling (d) a clear subject line
10. 10.📧 In a polite email, which comes first: a polite thank-you line or the subject line? (a) a polite thank-you line (b) the subject line
11. 11.📧 In a polite email, which comes first: why you are writing or the subject line? (a) why you are writing (b) the subject line
12. 12.📧 In a polite email, which comes first: the greeting or a polite thank-you line? (a) the greeting (b) a polite thank-you line
13. 13.📧 Which part of an email is this? Thank you and regards, (a) the subject line (b) the main message (c) the sign-off (d) the greeting
14. 14.📧 Good or poor email habit: replying within a day? (a) a good email habit (b) a poor email habit
15. 15.Which of these is a poor email habit? (a) text-message spelling (b) short paragraphs (c) a polite greeting (d) checking spelling
16. 16.Which of these is a poor email habit? (a) a clear subject line (b) a silly email ID (c) short paragraphs (d) a polite greeting
17. 17.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
18. 18.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
19. 19.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
20. 20.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the sign-off (b) the subject line (c) the main message (d) the greeting
21. 21.📧 In a polite email, which comes first: the details or the greeting? (a) the details (b) the greeting
22. 22.📧 What should the subject line do? (a) sum up the email (b) be a joke (c) be left blank (d) say hello
23. 23.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) emojis to a principal (c) one huge paragraph (d) a clear subject line
24. 24.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the subject line (b) the sign-off (c) the greeting (d) the main message
25. 25.Which of these is a good email habit? (a) forgetting the file (b) a silly email ID (c) no name at the end (d) signing with your name
26. 26.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
27. 27.📧 In a polite email, which comes first: the subject line or the details? (a) the subject line (b) the details
28. 28.Which of these is a poor email habit? (a) a sensible email ID (b) a polite greeting (c) one huge paragraph (d) naming the attachment
29. 29.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
30. 30.🔍 Which is the odd one out? (a) naming the attachment (b) forgetting the file (c) checking spelling (d) signing with your name
31. 31.Which of these is a good email habit? (a) short paragraphs (b) text-message spelling (c) ALL CAPITAL LETTERS (d) no subject line
32. 32.Which of these is a good email habit? (a) a sensible email ID (b) no subject line (c) text-message spelling (d) one huge paragraph
33. 33.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the greeting (b) the subject line (c) the sign-off (d) the main message
34. 34.📧 In a polite email, which comes first: the subject line or a polite thank-you line? (a) the subject line (b) a polite thank-you line
35. 35.📧 In a polite email, which comes first: the details or the sign-off? (a) the details (b) the sign-off
36. 36.📧 In a polite email, which comes first: the greeting or why you are writing? (a) the greeting (b) why you are writing
37. 37.📧 In a polite email, which comes first: why you are writing or your full name? (a) why you are writing (b) your full name
38. 38.📧 Good or poor email habit: a polite greeting? (a) a good email habit (b) a poor email habit
39. 39.📧 In a polite email, which comes first: a polite thank-you line or why you are writing? (a) a polite thank-you line (b) why you are writing
40. 40.📧 Which part of an email is this? Dear Ma’am, (a) the sign-off (b) the greeting (c) the subject line (d) the main message

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