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Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 296 · 40 questions
TalentJR

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

NameDateTime takenScore ___ / 40
  1. 1.📧 Good or poor email habit: a silly email ID? (a) a poor email habit (b) a good email habit
  2. 2.📧 Which part of an email is this? Thank you and regards, (a) the main message (b) the subject line (c) the greeting (d) the sign-off
  3. 3.🏫 How should you write to a principal you have never met? (a) with many emojis (b) formally and briefly (c) in all capitals (d) like a text to a friend
  4. 4.Which of these is a good email habit? (a) signing with your name (b) one huge paragraph (c) ALL CAPITAL LETTERS (d) emojis to a principal
  5. 5.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
  6. 6.🔍 Which is the odd one out? (a) no subject line (b) emojis to a principal (c) ALL CAPITAL LETTERS (d) signing with your name
  7. 7.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the greeting (b) the subject line (c) the sign-off (d) the main message
  8. 8.📧 Good or poor email habit: a polite greeting? (a) a poor email habit (b) a good email habit
  9. 9.📧 Which part of an email is this? With thanks, (a) the subject line (b) the main message (c) the greeting (d) the sign-off
  10. 10.🔍 Which is the odd one out? (a) a polite greeting (b) a clear subject line (c) no name at the end (d) signing with your name
  11. 11.📧 In a polite email, which comes first: the subject line or a polite thank-you line? (a) the subject line (b) a polite thank-you line
  12. 12.🔍 Which is the odd one out? (a) one huge paragraph (b) text-message spelling (c) naming the attachment (d) forgetting the file
  13. 13.📧 Which part of an email is this? Yours sincerely, (a) the subject line (b) the main message (c) the sign-off (d) the greeting
  14. 14.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
  15. 15.📎 You attached your résumé. What should the email say? (a) your password (b) nothing about it (c) that a file is attached (d) only “see”
  16. 16.🔍 Which is the odd one out? (a) replying within a day (b) a sensible email ID (c) short paragraphs (d) text-message spelling
  17. 17.📧 In a polite email, which comes first: the greeting or the details? (a) the greeting (b) the details
  18. 18.📧 Which part of an email is this? Regards, (a) the greeting (b) the subject line (c) the sign-off (d) the main message
  19. 19.Which of these is a good email habit? (a) no subject line (b) forgetting the file (c) a polite greeting (d) one huge paragraph
  20. 20.📧 In a polite email, which comes first: the subject line or the details? (a) the subject line (b) the details
  21. 21.📧 In a polite email, which comes first: the subject line or why you are writing? (a) the subject line (b) why you are writing
  22. 22.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
  23. 23.Which of these is a good email habit? (a) no name at the end (b) emojis to a principal (c) a sensible email ID (d) forgetting the file
  24. 24.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) emojis to a principal (c) no subject line (d) replying within a day
  25. 25.Which of these is a good email habit? (a) forgetting the file (b) text-message spelling (c) checking spelling (d) ALL CAPITAL LETTERS
  26. 26.🔍 Which is the odd one out? (a) short paragraphs (b) a sensible email ID (c) checking spelling (d) forgetting the file
  27. 27.🔍 Which is the odd one out? (a) emojis to a principal (b) short paragraphs (c) forgetting the file (d) ALL CAPITAL LETTERS
  28. 28.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the main message (b) the greeting (c) the subject line (d) the sign-off
  29. 29.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit
  30. 30.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
  31. 31.📧 In a polite email, which comes first: a polite thank-you line or why you are writing? (a) a polite thank-you line (b) why you are writing
  32. 32.📧 Good or poor email habit: forgetting the file? (a) a poor email habit (b) a good email habit
  33. 33.📧 Which email ID is best for applications? (a) a funny nickname (b) a gaming handle (c) one based on your name (d) your pet’s nickname
  34. 34.📧 In a polite email, which comes first: the greeting or the sign-off? (a) the greeting (b) the sign-off
  35. 35.Which of these is a poor email habit? (a) a silly email ID (b) checking spelling (c) naming the attachment (d) signing with your name
  36. 36.📧 In a polite email, which comes first: the greeting or the subject line? (a) the greeting (b) the subject line
  37. 37.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the sign-off (b) the main message (c) the subject line (d) the greeting
  38. 38.📧 What should the subject line do? (a) say hello (b) be a joke (c) be left blank (d) sum up the email
  39. 39.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the greeting (b) the subject line (c) the main message (d) the sign-off
  40. 40.📧 In a polite email, which comes first: the greeting or a polite thank-you line? (a) the greeting (b) a polite thank-you line

Answer key

  1. a poor email habit
  2. the sign-off
  3. formally and briefly
  4. signing with your name
  5. a polite thank-you line
  6. signing with your name
  7. the subject line
  8. a good email habit
  9. the sign-off
  10. no name at the end
  11. the subject line
  12. naming the attachment
  13. the sign-off
  14. a polite thank-you line
  15. that a file is attached
  16. text-message spelling
  17. the greeting
  18. the sign-off
  19. a polite greeting
  20. the subject line
  21. the subject line
  22. the sign-off
  23. a sensible email ID
  24. replying within a day
  25. checking spelling
  26. forgetting the file
  27. short paragraphs
  28. the main message
  29. a poor email habit
  30. a good email habit
  31. why you are writing
  32. a poor email habit
  33. one based on your name
  34. the greeting
  35. a silly email ID
  36. the subject line
  37. the main message
  38. sum up the email
  39. the subject line
  40. the greeting

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