Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 297 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the subject line (b) the main message (c) the greeting (d) the sign-off
2. 2.✅ Before you press Send, what should you do? (a) add ten emojis (b) read it once more (c) nothing (d) delete the subject
3. 3.Which of these is a good email habit? (a) forgetting the file (b) ALL CAPITAL LETTERS (c) replying within a day (d) one huge paragraph
4. 4.📧 Good or poor email habit: a polite greeting? (a) a good email habit (b) a poor email habit
5. 5.Which of these is a poor email habit? (a) a sensible email ID (b) naming the attachment (c) a clear subject line (d) emojis to a principal
6. 6.📧 What should the subject line do? (a) be left blank (b) say hello (c) be a joke (d) sum up the email
7. 7.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the subject line (b) the main message (c) the sign-off (d) the greeting
8. 8.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the sign-off (b) the subject line (c) the main message (d) the greeting
9. 9.🔍 Which is the odd one out? (a) naming the attachment (b) a polite greeting (c) a sensible email ID (d) a silly email ID
10. 10.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
11. 11.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
12. 12.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) one huge paragraph (c) a sensible email ID (d) no name at the end
13. 13.⏳ When is a good time to follow up on an unanswered email? (a) after ten minutes (b) after a few working days (c) never (d) every hour
14. 14.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
15. 15.Which of these is a poor email habit? (a) forgetting the file (b) short paragraphs (c) signing with your name (d) naming the attachment
16. 16.📧 In a polite email, which comes first: why you are writing or a polite thank-you line? (a) why you are writing (b) a polite thank-you line
17. 17.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
18. 18.📧 Which part of an email is this? Regards, (a) the subject line (b) the sign-off (c) the greeting (d) the main message
19. 19.🔍 Which is the odd one out? (a) a sensible email ID (b) a clear subject line (c) checking spelling (d) ALL CAPITAL LETTERS
20. 20.📧 Which part of an email is this? Dear Ms Sharma, (a) the sign-off (b) the main message (c) the subject line (d) the greeting
21. 21.🔍 Which is the odd one out? (a) no subject line (b) signing with your name (c) a silly email ID (d) no name at the end
22. 22.🔍 Which is the odd one out? (a) text-message spelling (b) one huge paragraph (c) short paragraphs (d) emojis to a principal
23. 23.📧 Good or poor email habit: a silly email ID? (a) a good email habit (b) a poor email habit
24. 24.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) a silly email ID (c) emojis to a principal (d) checking spelling
25. 25.📧 In a polite email, which comes first: the subject line or the details? (a) the subject line (b) the details
26. 26.📧 In a polite email, which comes first: a polite thank-you line or why you are writing? (a) a polite thank-you line (b) why you are writing
27. 27.📧 In a polite email, which comes first: why you are writing or your full name? (a) why you are writing (b) your full name
28. 28.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
29. 29.🔍 Which is the odd one out? (a) one huge paragraph (b) a clear subject line (c) text-message spelling (d) no subject line
30. 30.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
31. 31.📧 Good or poor email habit: replying within a day? (a) a poor email habit (b) a good email habit
32. 32.Which of these is a poor email habit? (a) replying within a day (b) naming the attachment (c) one huge paragraph (d) short paragraphs
33. 33.📧 In a polite email, which comes first: the details or the sign-off? (a) the details (b) the sign-off
34. 34.🔍 Which is the odd one out? (a) a clear subject line (b) a polite greeting (c) naming the attachment (d) text-message spelling
35. 35.📧 Which part of an email is this? With thanks, (a) the greeting (b) the sign-off (c) the subject line (d) the main message
36. 36.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) with many emojis (c) in all capitals (d) formally and briefly
37. 37.Which of these is a poor email habit? (a) checking spelling (b) a clear subject line (c) short paragraphs (d) ALL CAPITAL LETTERS
38. 38.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the sign-off (b) the subject line (c) the greeting (d) the main message
39. 39.📧 In a polite email, which comes first: why you are writing or the details? (a) why you are writing (b) the details
40. 40.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the sign-off (b) the subject line (c) the greeting (d) the main message

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