Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 4 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 What should the subject line do? (a) sum up the email (b) be a joke (c) be left blank (d) say hello
2. 2.🔍 Which is the odd one out? (a) a polite greeting (b) naming the attachment (c) replying within a day (d) ALL CAPITAL LETTERS
3. 3.📧 Good or poor email habit: a sensible email ID? (a) a good email habit (b) a poor email habit
4. 4.📧 Good or poor email habit: no subject line? (a) a poor email habit (b) a good email habit
5. 5.📧 Good or poor email habit: short paragraphs? (a) a good email habit (b) a poor email habit
6. 6.🔍 Which is the odd one out? (a) one huge paragraph (b) emojis to a principal (c) no subject line (d) replying within a day
7. 7.📧 Which part of an email is this? With thanks, (a) the greeting (b) the subject line (c) the sign-off (d) the main message
8. 8.Which of these is a poor email habit? (a) short paragraphs (b) a clear subject line (c) signing with your name (d) one huge paragraph
9. 9.📧 Which email ID is best for applications? (a) your pet’s nickname (b) a funny nickname (c) one based on your name (d) a gaming handle
10. 10.Which of these is a good email habit? (a) emojis to a principal (b) forgetting the file (c) a polite greeting (d) no name at the end
11. 11.🔍 Which is the odd one out? (a) a sensible email ID (b) one huge paragraph (c) a polite greeting (d) signing with your name
12. 12.📧 Which part of an email is this? Dear Principal, (a) the main message (b) the greeting (c) the sign-off (d) the subject line
13. 13.Which of these is a good email habit? (a) one huge paragraph (b) text-message spelling (c) emojis to a principal (d) short paragraphs
14. 14.📧 Which part of an email is this? Regards, (a) the subject line (b) the sign-off (c) the greeting (d) the main message
15. 15.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
16. 16.Which of these is a poor email habit? (a) a clear subject line (b) text-message spelling (c) signing with your name (d) a polite greeting
17. 17.📧 In a polite email, which comes first: the details or the sign-off? (a) the details (b) the sign-off
18. 18.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a poor email habit (b) a good email habit
19. 19.Which of these is a good email habit? (a) no subject line (b) emojis to a principal (c) no name at the end (d) checking spelling
20. 20.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) in all capitals (c) formally and briefly (d) with many emojis
21. 21.📧 In a polite email, which comes first: why you are writing or a polite thank-you line? (a) why you are writing (b) a polite thank-you line
22. 22.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the main message (b) the sign-off (c) the greeting (d) the subject line
23. 23.Which of these is a good email habit? (a) replying within a day (b) emojis to a principal (c) forgetting the file (d) one huge paragraph
24. 24.Which of these is a poor email habit? (a) emojis to a principal (b) checking spelling (c) a polite greeting (d) a clear subject line
25. 25.📧 In a polite email, which comes first: the subject line or the sign-off? (a) the subject line (b) the sign-off
26. 26.📧 Which part of an email is this? Thank you and regards, (a) the main message (b) the greeting (c) the subject line (d) the sign-off
27. 27.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the subject line (b) the sign-off (c) the main message (d) the greeting
28. 28.🔍 Which is the odd one out? (a) replying within a day (b) a clear subject line (c) checking spelling (d) no subject line
29. 29.📎 You attached your résumé. What should the email say? (a) that a file is attached (b) only “see” (c) nothing about it (d) your password
30. 30.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
31. 31.🔍 Which is the odd one out? (a) text-message spelling (b) short paragraphs (c) ALL CAPITAL LETTERS (d) no name at the end
32. 32.Which of these is a poor email habit? (a) replying within a day (b) short paragraphs (c) signing with your name (d) no name at the end
33. 33.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
34. 34.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the sign-off (b) the main message (c) the subject line (d) the greeting
35. 35.Which of these is a good email habit? (a) one huge paragraph (b) no subject line (c) a clear subject line (d) no name at the end
36. 36.📧 In a polite email, which comes first: the subject line or the greeting? (a) the subject line (b) the greeting
37. 37.🔍 Which is the odd one out? (a) one huge paragraph (b) a clear subject line (c) ALL CAPITAL LETTERS (d) emojis to a principal
38. 38.Which of these is a poor email habit? (a) checking spelling (b) a polite greeting (c) ALL CAPITAL LETTERS (d) signing with your name
39. 39.🔍 Which is the odd one out? (a) a silly email ID (b) one huge paragraph (c) no name at the end (d) signing with your name
40. 40.✅ Before you press Send, what should you do? (a) nothing (b) add ten emojis (c) read it once more (d) delete the subject

Free interview skills lessons, practice and worksheets at talentjr.in/interview-skills-for-students