Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 31 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
2. 2.📧 Which part of an email is this? Dear Ms Sharma, (a) the subject line (b) the main message (c) the greeting (d) the sign-off
3. 3.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
4. 4.Which of these is a poor email habit? (a) a clear subject line (b) a polite greeting (c) one huge paragraph (d) signing with your name
5. 5.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the main message (b) the subject line (c) the greeting (d) the sign-off
6. 6.Which of these is a good email habit? (a) no subject line (b) one huge paragraph (c) a polite greeting (d) a silly email ID
7. 7.📧 Which part of an email is this? Dear Sir, (a) the main message (b) the greeting (c) the sign-off (d) the subject line
8. 8.📧 What should the subject line do? (a) say hello (b) be a joke (c) sum up the email (d) be left blank
9. 9.📧 Good or poor email habit: no name at the end? (a) a poor email habit (b) a good email habit
10. 10.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
11. 11.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the main message (b) the sign-off (c) the subject line (d) the greeting
12. 12.✅ Before you press Send, what should you do? (a) delete the subject (b) add ten emojis (c) read it once more (d) nothing
13. 13.Which of these is a good email habit? (a) text-message spelling (b) ALL CAPITAL LETTERS (c) one huge paragraph (d) checking spelling
14. 14.📧 Which part of an email is this? Dear Principal, (a) the sign-off (b) the subject line (c) the main message (d) the greeting
15. 15.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
16. 16.📧 In a polite email, which comes first: why you are writing or the subject line? (a) why you are writing (b) the subject line
17. 17.🔍 Which is the odd one out? (a) naming the attachment (b) no subject line (c) a silly email ID (d) emojis to a principal
18. 18.🔍 Which is the odd one out? (a) a clear subject line (b) replying within a day (c) naming the attachment (d) one huge paragraph
19. 19.🔍 Which is the odd one out? (a) short paragraphs (b) a clear subject line (c) ALL CAPITAL LETTERS (d) a polite greeting
20. 20.🔍 Which is the odd one out? (a) a sensible email ID (b) checking spelling (c) text-message spelling (d) naming the attachment
21. 21.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
22. 22.📧 Which part of an email is this? Yours sincerely, (a) the main message (b) the sign-off (c) the subject line (d) the greeting
23. 23.📧 Good or poor email habit: a sensible email ID? (a) a good email habit (b) a poor email habit
24. 24.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) forgetting the file (c) a silly email ID (d) naming the attachment
25. 25.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) in all capitals (c) with many emojis (d) formally and briefly
26. 26.🔍 Which is the odd one out? (a) checking spelling (b) a polite greeting (c) no name at the end (d) a clear subject line
27. 27.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the subject line (b) the main message (c) the greeting (d) the sign-off
28. 28.📧 In a polite email, which comes first: why you are writing or the details? (a) why you are writing (b) the details
29. 29.📧 Which part of an email is this? Thank you and regards, (a) the greeting (b) the sign-off (c) the subject line (d) the main message
30. 30.⏳ When is a good time to follow up on an unanswered email? (a) after a few working days (b) never (c) after ten minutes (d) every hour
31. 31.📧 Good or poor email habit: text-message spelling? (a) a good email habit (b) a poor email habit
32. 32.📧 Good or poor email habit: replying within a day? (a) a poor email habit (b) a good email habit
33. 33.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
34. 34.📧 Which email ID is best for applications? (a) your pet’s nickname (b) one based on your name (c) a funny nickname (d) a gaming handle
35. 35.Which of these is a good email habit? (a) text-message spelling (b) forgetting the file (c) a sensible email ID (d) no subject line
36. 36.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
37. 37.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
38. 38.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the main message (b) the sign-off (c) the subject line (d) the greeting
39. 39.📧 Good or poor email habit: a silly email ID? (a) a good email habit (b) a poor email habit
40. 40.📎 You attached your résumé. What should the email say? (a) only “see” (b) nothing about it (c) your password (d) that a file is attached

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