Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 300 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Good or poor email habit: no subject line? (a) a good email habit (b) a poor email habit
2. 2.🔍 Which is the odd one out? (a) a clear subject line (b) forgetting the file (c) checking spelling (d) replying within a day
3. 3.📧 In a polite email, which comes first: a polite thank-you line or the greeting? (a) a polite thank-you line (b) the greeting
4. 4.🏫 How should you write to a principal you have never met? (a) formally and briefly (b) like a text to a friend (c) with many emojis (d) in all capitals
5. 5.📧 In a polite email, which comes first: the details or your full name? (a) the details (b) your full name
6. 6.🔍 Which is the odd one out? (a) a clear subject line (b) no name at the end (c) naming the attachment (d) a sensible email ID
7. 7.📧 Which part of an email is this? With thanks, (a) the subject line (b) the sign-off (c) the greeting (d) the main message
8. 8.📧 In a polite email, which comes first: the greeting or the sign-off? (a) the greeting (b) the sign-off
9. 9.🔍 Which is the odd one out? (a) no name at the end (b) one huge paragraph (c) ALL CAPITAL LETTERS (d) a polite greeting
10. 10.Which of these is a good email habit? (a) text-message spelling (b) signing with your name (c) emojis to a principal (d) forgetting the file
11. 11.🔍 Which is the odd one out? (a) a sensible email ID (b) a clear subject line (c) replying within a day (d) text-message spelling
12. 12.📧 Which part of an email is this? Yours sincerely, (a) the subject line (b) the greeting (c) the main message (d) the sign-off
13. 13.📧 Which part of an email is this? Dear Principal, (a) the subject line (b) the sign-off (c) the main message (d) the greeting
14. 14.🔍 Which is the odd one out? (a) replying within a day (b) ALL CAPITAL LETTERS (c) a clear subject line (d) a sensible email ID
15. 15.🔍 Which is the odd one out? (a) a silly email ID (b) ALL CAPITAL LETTERS (c) a clear subject line (d) emojis to a principal
16. 16.📧 In a polite email, which comes first: the sign-off or the greeting? (a) the sign-off (b) the greeting
17. 17.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) after ten minutes (c) never (d) after a few working days
18. 18.Which of these is a good email habit? (a) text-message spelling (b) no subject line (c) one huge paragraph (d) short paragraphs
19. 19.🔍 Which is the odd one out? (a) a clear subject line (b) a polite greeting (c) emojis to a principal (d) checking spelling
20. 20.📧 What should the subject line do? (a) sum up the email (b) say hello (c) be a joke (d) be left blank
21. 21.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) text-message spelling (c) no subject line (d) a sensible email ID
22. 22.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
23. 23.Which of these is a good email habit? (a) a clear subject line (b) a silly email ID (c) forgetting the file (d) one huge paragraph
24. 24.📎 You attached your résumé. What should the email say? (a) your password (b) that a file is attached (c) nothing about it (d) only “see”
25. 25.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the main message (b) the subject line (c) the sign-off (d) the greeting
26. 26.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
27. 27.📧 Which part of an email is this? Dear Sir, (a) the greeting (b) the subject line (c) the sign-off (d) the main message
28. 28.Which of these is a good email habit? (a) a silly email ID (b) emojis to a principal (c) a sensible email ID (d) no subject line
29. 29.📧 In a polite email, which comes first: the details or the greeting? (a) the details (b) the greeting
30. 30.📧 In a polite email, which comes first: the subject line or the greeting? (a) the subject line (b) the greeting
31. 31.Which of these is a poor email habit? (a) a clear subject line (b) forgetting the file (c) short paragraphs (d) checking spelling
32. 32.📧 In a polite email, which comes first: the greeting or a polite thank-you line? (a) the greeting (b) a polite thank-you line
33. 33.📧 In a polite email, which comes first: why you are writing or your full name? (a) why you are writing (b) your full name
34. 34.📧 Which email ID is best for applications? (a) one based on your name (b) a gaming handle (c) a funny nickname (d) your pet’s nickname
35. 35.✅ Before you press Send, what should you do? (a) delete the subject (b) read it once more (c) nothing (d) add ten emojis
36. 36.🔍 Which is the odd one out? (a) short paragraphs (b) no subject line (c) replying within a day (d) signing with your name
37. 37.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
38. 38.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
39. 39.📧 Good or poor email habit: forgetting the file? (a) a poor email habit (b) a good email habit
40. 40.🔍 Which is the odd one out? (a) one huge paragraph (b) checking spelling (c) a polite greeting (d) a clear subject line

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