Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 301 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the sign-off (b) the subject line (c) the greeting (d) the main message
2. 2.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
3. 3.🔍 Which is the odd one out? (a) a clear subject line (b) forgetting the file (c) a sensible email ID (d) replying within a day
4. 4.🔍 Which is the odd one out? (a) a polite greeting (b) a clear subject line (c) no subject line (d) signing with your name
5. 5.📧 In a polite email, which comes first: the sign-off or why you are writing? (a) the sign-off (b) why you are writing
6. 6.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
7. 7.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
8. 8.📧 Which email ID is best for applications? (a) your pet’s nickname (b) one based on your name (c) a gaming handle (d) a funny nickname
9. 9.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
10. 10.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the greeting (b) the sign-off (c) the main message (d) the subject line
11. 11.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the subject line (b) the greeting (c) the main message (d) the sign-off
12. 12.Which of these is a poor email habit? (a) replying within a day (b) a clear subject line (c) checking spelling (d) emojis to a principal
13. 13.📧 In a polite email, which comes first: your full name or the subject line? (a) your full name (b) the subject line
14. 14.🔍 Which is the odd one out? (a) signing with your name (b) short paragraphs (c) emojis to a principal (d) a polite greeting
15. 15.📧 What should the subject line do? (a) be left blank (b) say hello (c) be a joke (d) sum up the email
16. 16.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
17. 17.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
18. 18.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the main message (b) the greeting (c) the subject line (d) the sign-off
19. 19.📧 Which part of an email is this? Thank you and regards, (a) the subject line (b) the greeting (c) the sign-off (d) the main message
20. 20.Which of these is a good email habit? (a) forgetting the file (b) text-message spelling (c) one huge paragraph (d) replying within a day
21. 21.📧 Which part of an email is this? Dear Sir, (a) the greeting (b) the sign-off (c) the subject line (d) the main message
22. 22.Which of these is a poor email habit? (a) signing with your name (b) a clear subject line (c) a polite greeting (d) a silly email ID
23. 23.📧 Which part of an email is this? Dear Principal, (a) the main message (b) the subject line (c) the sign-off (d) the greeting
24. 24.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a poor email habit (b) a good email habit
25. 25.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the sign-off (b) the main message (c) the greeting (d) the subject line
26. 26.📧 Good or poor email habit: replying within a day? (a) a good email habit (b) a poor email habit
27. 27.📧 In a polite email, which comes first: the details or the sign-off? (a) the details (b) the sign-off
28. 28.📧 Good or poor email habit: a sensible email ID? (a) a poor email habit (b) a good email habit
29. 29.📧 Good or poor email habit: no name at the end? (a) a poor email habit (b) a good email habit
30. 30.Which of these is a good email habit? (a) no subject line (b) a polite greeting (c) forgetting the file (d) emojis to a principal
31. 31.🔍 Which is the odd one out? (a) replying within a day (b) a polite greeting (c) naming the attachment (d) text-message spelling
32. 32.⏳ When is a good time to follow up on an unanswered email? (a) after a few working days (b) after ten minutes (c) every hour (d) never
33. 33.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details
34. 34.📧 Good or poor email habit: no subject line? (a) a poor email habit (b) a good email habit
35. 35.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
36. 36.✅ Before you press Send, what should you do? (a) add ten emojis (b) read it once more (c) delete the subject (d) nothing
37. 37.Which of these is a good email habit? (a) text-message spelling (b) signing with your name (c) ALL CAPITAL LETTERS (d) emojis to a principal
38. 38.🔍 Which is the odd one out? (a) a sensible email ID (b) forgetting the file (c) ALL CAPITAL LETTERS (d) one huge paragraph
39. 39.📧 In a polite email, which comes first: a polite thank-you line or why you are writing? (a) a polite thank-you line (b) why you are writing
40. 40.📧 Good or poor email habit: text-message spelling? (a) a poor email habit (b) a good email habit

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