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Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 302 · 40 questions
TalentJR

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

NameDateTime takenScore ___ / 40
  1. 1.📎 You attached your résumé. What should the email say? (a) that a file is attached (b) only “see” (c) your password (d) nothing about it
  2. 2.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
  3. 3.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
  4. 4.🔍 Which is the odd one out? (a) a silly email ID (b) one huge paragraph (c) forgetting the file (d) a clear subject line
  5. 5.📧 Which part of an email is this? Dear Sir, (a) the greeting (b) the sign-off (c) the subject line (d) the main message
  6. 6.🔍 Which is the odd one out? (a) emojis to a principal (b) a clear subject line (c) a polite greeting (d) a sensible email ID
  7. 7.✅ Before you press Send, what should you do? (a) nothing (b) add ten emojis (c) read it once more (d) delete the subject
  8. 8.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
  9. 9.🔍 Which is the odd one out? (a) no name at the end (b) replying within a day (c) emojis to a principal (d) text-message spelling
  10. 10.Which of these is a poor email habit? (a) a polite greeting (b) short paragraphs (c) replying within a day (d) emojis to a principal
  11. 11.Which of these is a good email habit? (a) forgetting the file (b) replying within a day (c) no name at the end (d) ALL CAPITAL LETTERS
  12. 12.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the main message (b) the sign-off (c) the greeting (d) the subject line
  13. 13.📧 In a polite email, which comes first: your full name or the greeting? (a) your full name (b) the greeting
  14. 14.Which of these is a good email habit? (a) one huge paragraph (b) text-message spelling (c) naming the attachment (d) forgetting the file
  15. 15.⏳ When is a good time to follow up on an unanswered email? (a) after a few working days (b) every hour (c) after ten minutes (d) never
  16. 16.🔍 Which is the odd one out? (a) no name at the end (b) a polite greeting (c) a silly email ID (d) text-message spelling
  17. 17.📧 Which part of an email is this? Regards, (a) the greeting (b) the main message (c) the subject line (d) the sign-off
  18. 18.🔍 Which is the odd one out? (a) signing with your name (b) text-message spelling (c) ALL CAPITAL LETTERS (d) a silly email ID
  19. 19.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) checking spelling (c) a sensible email ID (d) replying within a day
  20. 20.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
  21. 21.📧 Which email ID is best for applications? (a) your pet’s nickname (b) one based on your name (c) a funny nickname (d) a gaming handle
  22. 22.📧 In a polite email, which comes first: the subject line or your full name? (a) the subject line (b) your full name
  23. 23.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) one huge paragraph (c) checking spelling (d) text-message spelling
  24. 24.🔍 Which is the odd one out? (a) one huge paragraph (b) a silly email ID (c) forgetting the file (d) a sensible email ID
  25. 25.📧 Good or poor email habit: a polite greeting? (a) a good email habit (b) a poor email habit
  26. 26.Which of these is a poor email habit? (a) forgetting the file (b) replying within a day (c) signing with your name (d) a polite greeting
  27. 27.🔍 Which is the odd one out? (a) text-message spelling (b) one huge paragraph (c) emojis to a principal (d) naming the attachment
  28. 28.📧 Good or poor email habit: one huge paragraph? (a) a good email habit (b) a poor email habit
  29. 29.📧 Which part of an email is this? With thanks, (a) the main message (b) the greeting (c) the sign-off (d) the subject line
  30. 30.🔍 Which is the odd one out? (a) signing with your name (b) a polite greeting (c) a clear subject line (d) forgetting the file
  31. 31.📧 In a polite email, which comes first: the greeting or your full name? (a) the greeting (b) your full name
  32. 32.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
  33. 33.Which of these is a poor email habit? (a) a clear subject line (b) text-message spelling (c) a polite greeting (d) naming the attachment
  34. 34.🔍 Which is the odd one out? (a) a sensible email ID (b) checking spelling (c) one huge paragraph (d) signing with your name
  35. 35.Which of these is a poor email habit? (a) a clear subject line (b) replying within a day (c) checking spelling (d) a silly email ID
  36. 36.📧 Good or poor email habit: signing with your name? (a) a good email habit (b) a poor email habit
  37. 37.📧 Good or poor email habit: replying within a day? (a) a poor email habit (b) a good email habit
  38. 38.📧 Good or poor email habit: a sensible email ID? (a) a good email habit (b) a poor email habit
  39. 39.📧 In a polite email, which comes first: your full name or why you are writing? (a) your full name (b) why you are writing
  40. 40.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit

Answer key

  1. that a file is attached
  2. a good email habit
  3. the details
  4. a clear subject line
  5. the greeting
  6. emojis to a principal
  7. read it once more
  8. the sign-off
  9. replying within a day
  10. emojis to a principal
  11. replying within a day
  12. the main message
  13. the greeting
  14. naming the attachment
  15. after a few working days
  16. a polite greeting
  17. the sign-off
  18. signing with your name
  19. ALL CAPITAL LETTERS
  20. a good email habit
  21. one based on your name
  22. the subject line
  23. checking spelling
  24. a sensible email ID
  25. a good email habit
  26. forgetting the file
  27. naming the attachment
  28. a poor email habit
  29. the sign-off
  30. forgetting the file
  31. the greeting
  32. the sign-off
  33. text-message spelling
  34. one huge paragraph
  35. a silly email ID
  36. a good email habit
  37. a good email habit
  38. a good email habit
  39. why you are writing
  40. a good email habit

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